“Perfect stay in a really wonderful, lively town”

Such lovely staff, very spacious room, fabulous breakfast, they kindly held my bags for the day while i wanted for my train, and the vin santo and cantuccini in the salon was icing on top! In the middle of town and with original frescos and full of antique furniture it has a wonderful ambience, train station is a 15 minute walk away. One of the best overnight stays on this Italy trip.

“Historic hotel near the centre of this picturesque Tuscan city”

Breakfast was superb. The staff were extremely helpful and went to a lot of trouble to sort out disabled parking nearby in the ZTL . We would highly recommend this hotel.

“Gray position helpful friendly staff comfortable room.”

It was roomy and the staff were lovely and friendly and helpful. The accommodation is in a central place close to transport restaurants. We really enjoyed our stay there. Would have loved to stay longer.

“Great location, interesting historical villa, very nice people”

Very good location, close the the city center and the Misericordia parking, which is at the limit of the ZTL zone (villa is inside the ZTL zone, parking is outside the ZTL zone). Location is inside an historic villa, looking very nice. The options for the breakfast could be better (especially the egg based products, an omelette would be nice but I know this is a small villa with a limited number of employees so it would be hard to do that), but the products that are present are of good quality. I received detailed info about visiting the Tuscan surroundings of the city. Considering the competitive price, you can't really expect more.

Very pleasant stay, helpful staff and excellent location

“Lovely and excellant location”

The location is so convenient to the town and the parking is easy

“Wonderful, authentic place. Absolutely wonderful staff, excellent breakfast. I will definitely visit again.”

Very helpful and kind staff, spacious rooms, central location. Good communication before and during the stay. Good coffee!

“a chamring hostess”

a magnificent palace, right in the center

“Great stay in nice old building in city centre.”

Very nice old building with a nice and big room. Sitting room with coffee and tea is great. And also the breakfast is top!

“Superb”

Terrific welcoming ambiance. Understated elegance. Superb breakfast,very rare to get homemade cakes. And the dining room is gorgeous as is the sitting room where one is encouraged to sit and enjoy the treats. Very very welcoming attitude. Pistoia is tourist free virtually and has wonderful attractions. Hotel is very central whole town is walkable Staff are excellent.

The luxury

“Well piced for the service offered and staff very helpful in communicating.”

A beautiful building well maintained easy access to rooms with a lift and stairs . Welcoming staff an amazing breakfast.

“Splendid in every way.”

The central location and vintage interior were very nice and in line with expectations.

“Perfect location, breakfast, staff”

Perfect location close to Misericordia car park which is outside ZTL - 2 min walk. Excellent staff, breakfast, lovely sitting room and so so quiet. Great recharge. 2nd visit.

Amazing!

“Hidden gem”

Peaceful, central 1 min walk from Misericordia car park which is outside the ZTL. Comfortable room with mezzanine. Excellent staff. Exceptional breakfast.

“Absolutely perfect in every way”

Breakfast was sensational. This is one of the best hotels I have ever stayed in. Absolutely incredible. Can’t wait to return

“Unique!”

Everything was fabulous - the building, the location, the atmosphere so very special - a real feeling of living history "at home" -, the fantastic breakfast, the services (you can have access to tea, coffee, some sweet wine and candies in the tearoom), the wonderful smile and welcome of everyone of the staff - Chiara first of them... I travel a lot and everywhere but I would without a doubt recommended this above all valuable 9 rooms hotel for Pistoia as you get a no where else experience "à part et nulle part ailleurs" that will add so much to your stay! On a practical point of view, there is a lift :-); the duomo is 3-4 minutes away so you are right where you want to be at the heart of history and still enjoy quietness.