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Hotel Pinnalanda

Hotel

Pinnawala

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hotel

Why people book this hotel

Friendly staff
13 mentions

The staff were outstanding friendly, helpful, and always ready to assist, which …

Staff were very helpful Great experience

Great location
10 mentions

The location is excellent and very convenient

- The location is the top - The view from the balcony - staff was so sweet and k…

Comfortable rooms
6 mentions

We had rooms overlooking the river

We really enjoyed seeing the elephants up close as well as from the balcony in o…

Breakfast available
5 mentions

In the morning, an amazing buffet breakfast with a wide selection of food, coffe…

The breakfast buffet overlooking the river and elephants bathing was a once in a…

Good value
3 mentions

Staff were very friendly Fantastic value for money

A fantastic position by the river to see the elephants bathing - was amazing St…

Clean rooms
2 mentions

The rooms were clean, the water was hot, comfortable beds, a terrace and air con…

We had a spacious balcony, a large bed, and a clean bathroom with a great shower…

Overview

Pinnalanda Hotel offers free Wi-Fi access is available throughout the property. Surrounded by lush greenery, the hotel is a 1-hour drive from the Kandy. Colombo City is a 2-hour drive away while Bandaranaike International Airport is 57 km away. Airport shuttle services can be arranged at a surcharge. Enjoying tranquil river views, each room will provide you with a flat-screen TV, minibar and air conditioning. There is also an en suite bathroom with hot-water showers. Pinnalanda Hotel offers a tour desk and meeting/banquet facilities. Enjoy views of the elephants bathing as you relax with a cup of coffee. Overlooking the stunning Ma Oya River, the on-site restaurant serves various Sri Lankan and Western meals. Room service options are possible as well.

Traveller reviews

R

Rathnasinghe

family_with_children

April 23, 2026

10

A wonderful stay with a great location and exceptional staff, highly recommended

The location is excellent and very convenient. The staff were outstanding friendly, helpful, and always ready to assist, which made our stay really enjoyable.

M

Mariya

family_with_children

March 15, 2026

10

Best Place in Sri Lanka with speachless view

- The location is the top - The view from the balcony - staff was so sweet and kind, they organize cake for my birthday - One night was not enough for me, next time will stay longer - room was great, with hot water and super comfy bed - breakfast was having many options to choose from - Shalika and Andrew was great and gave us all information we needed - Andrew took us to the elephant farm - And best server at the restaurant was Sakun

J

Jiří

couple

March 10, 2026

10

Absolutely amazing place above the river full of bathing elephants.

We arrived very late in the evening, but check-in was no problem, they waited for us. The rooms were clean, the water was hot, comfortable beds, a terrace and air conditioning - what more could you ask for. In the morning, an amazing buffet breakfast with a wide selection of food, coffee, tea and juices. The view from the room, or from the restaurant of elephants bathing in the river is an unforgettable experience. We stayed longer and had a swim in the pool after breakfast with a beer and a view of the elephants in the river. An absolutely amazing place above the river.

A

Andrew

couple

March 6, 2026

8

Wow all those elephants

Elephants

C

chamara

family_with_children

March 5, 2026

10

I liked location there . Because near river, specially can see elephants there.. because near by elephant orphanage. So elephants is coming to river for bathing.. so if you staying in this hotel you can see them ..

G

Gayle

solo_traveller

March 4, 2026

8

Wonderful experience with the elephants

Great location. Amazing to be right there where the elephants come to the river. Staff were very helpful Great experience

I

Iain

family_with_children

February 17, 2026

8

A great position. We had rooms overlooking the river

A

Asela

couple

February 16, 2026

10

Friendly staff

L

Lize

couple

February 16, 2026

9

One of the best experiences of my life!!

This was one of the best experiences of my life. I will go back over and over again. Kanchana who drove us there was an amazing tour guide. He and the rest of the hotel personnel made our stay unforgettable. The breakfast buffet overlooking the river and elephants bathing was a once in a life time experience. Absolutely indescribable! And fruit served was the sweetest I ever tasted.

M

Mark

couple

February 14, 2026

8

Fantastic value for money considering what we paid. Worth visiting or the experience

A wonderful way to see the elephants bathing. Unbelievable views and also to see the one off fruit bat procession at dusk - once in a lifetime experience Great trip arranged by the hotel . Staff were very friendly Fantastic value for money

M

Mark

couple

February 14, 2026

8

Great experience and value for money

A fantastic position by the river to see the elephants bathing - was amazing Staff very helpful and we had a free tour arranged by Andrew to see a Temple, Fruit bats, local village and Spice Garden Great value for money for one night

R

RONI

family_with_children

February 12, 2026

10

All great Great staff Great view with Great location

F

Fraze

family_with_children

February 10, 2026

10

Wonderful hotel, wonderful staff!

Lovely hotel in a great location and wonderful staff. We really enjoyed seeing the elephants up close as well as from the balcony in our room. The hospitality from the hotel staff was also excellent. They really did go above and beyond what we expected of them. Special thanks to Andrew for spending so much of his time looking after us, and to Shalika for her kindness.

M

Mark

couple

February 4, 2026

8

Fantastic stay, great location.

Amazing location, great staff and excellent value. I need to highlight special praise for “Andrew”. Once we had made our booking, Andrew contacted us to ensure a smooth arrival and stay from our reception to departure. He is an excellent ambassador for the hotel and sets a great example to those who work in the hospitality and tourism industry on how to manage your customers (visitors) and people in general. Andrew ensured we were aware of each, and all opportunities available to us whilst there. Great interpersonal skills and extremely knowledgeable. Thank you Andrew I would also like to say thank you to the lovely manager on the desk and Mohammed the waiter in the restaurant. 👍

K

Keith Brown

family_with_children

February 1, 2026

7

The location is superb.

S

Sintija

solo_traveller

January 25, 2026

9

Great experience!

We were a bit unsure about choosing this hotel due to mixed reviews about both the elephant well-being and the hotel itself, but we’re so glad we decided to go for it! The hotel was lovely overall. The staff were friendly, our room felt almost brand new, and it was really comfortable. We had a spacious balcony, a large bed, and a clean bathroom with a great shower - everything you’d want for a relaxing stay. There were two things that really surprised us and that no one mentioned in reviews. First, the amazing sunset experience: at dusk, thousands of bats fly out over the river in a stunning display that lasts about 15 minutes. It was such a unique and unforgettable moment for us! Second, the breakfast was fantastic. It was a huge buffet with a wide variety of options. During our two weeks in Sri Lanka, this was by far the best breakfast we had. As for the elephants, we felt they were well cared for. We chose not to ride or wash them, as we prefer to just observe them from a distance, and that approach worked really well for us. We did see a few elephants with chains, but we were told these were male elephants who tend to be more aggressive. Apparently, once they become accustomed to humans and their surroundings, they are eventually released. While we can't confirm this for sure, we really hope it's true and that the elephants are treated kindly. Overall, it was a great experience, and we're really happy with our choice.

U

Upekkha

family_with_children

January 20, 2026

8

Perfect location. Excellent staff. Superb breakfast. Suggestions for future improvement.

Excellent staff and perfect location

J

Julie

family_with_children

January 17, 2026

10

Staff were amazing and very kind

B

Brenda

couple

January 16, 2026

8

This is our second stay at this hotel and we may well return again as we enjoy it so much.

The staff were so very helpful and courteous. Nothing was too much trouble. A few additional small facilities in the room would have been nice but our stay was amazing.

K

Karen

extended_group

January 12, 2026

9

Good enjoyable stay and would recommend

Great location to see the elephants and wildlife Directly below our balcony See elephants from balcony 4 times a day and that’s what we came for Good morning breakfast

Facilities

Food & Drink

Restaurant, Bar, Breakfast in the room, Special diet menus (on request), Kid-friendly buffet, Wine/champagne, Fruits, Breakfast options

General

WiFi available in all areas, Indoor fireplace, Air conditioning, Family rooms, Non-smoking rooms

Internet

Internet services, Free WiFi, WiFi

Outdoors

Outdoor pool, Sun terrace, Outdoor pool (all year), BBQ facilities, Garden, Outdoor furniture, Picnic area, Outdoor fireplace

Parking

Parking, Free parking, Parking on site, Private parking

Pool and wellness

Kids' pool, Swimming pool, Swimming Pool, Sun loungers or beach chairs, Infinity pool, Pool/beach towels

Reception services

Invoice provided

Safety features

Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available

Services

Shuttle service, ATM/cash machine on site, Airport shuttle (additional charge), Private check-in/check-out, Shuttle service (additional charge), Express check-in/check-out, Currency exchange, Packed lunches, Car hire, Tour desk, Airport shuttle, Laundry, 24-hour front desk, Room service, Meeting/banquet facilities

Transport

Public transport tickets, Airport pick up, Airport drop off

Deluxe Double or Twin Room with River View

The twin/double room includes a private bathroom equipped with a shower. The air-conditioned twin/double room provides a flat-screen TV with satellite channels, a minibar, a wardrobe, a tiled floor as well as river views. The unit offers 1 bed.

Max 3 guests 14 1 bedroom 1 bathroom
Superior Room with River view

Enjoying beautiful river views, this comfortable room for 2 features tiled flooring, a flat-screen TV and a private bathroom.

Max 4 guests 17 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 16:00 to 00:00
Check-outFrom 11:00 until 12:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printNo special policies listed.
Last updated: Apr 11, 2024, 12:10 PM

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