Nice and helpful staff, especially Helen. The place is very beautiful and authentic. You feel like going back in time.

Helen and Fenny were lovely hosts who made us very welcome

Very good service. Helen and fenny were very good !

Amazing place to stay in Pingyao. The staff were exceptionally friendly and attentive. We loved everything about this hotel: authenticity, location, service and its interior.

I liked this place very much. The personal is nice, friendly and helping. The room is clean and cosy. We rested very well. Thank you!

“Great stay”

Great location and nice staff. Very nice stay

“Perfect Stay Perfect Location Perfect Hosts”

OMG we actually only did a single night here but Fanny and Hana made it perfect. We arrived about 8pm and the hotel is just beautiful at night. Our room was stunning with a bed fit for a queen. The mattress is firm but we have found this in all hotels so far and it is preferred by us. We were treated with a welcome gift and collected from the station for 30. There was normal toilet and wash facilities and very beautiful courtyard. I didn’t have time to do my original plans but instead of just staying in the hotel Fanny and Hana helped us to go do some calligraphy which we desperately wanted to do and then helped us navigate to the main streets within the wall which was just beautiful. We can’t rate the hotel, location or staff enough 10/10

“Perfect”

Perfect location, helpful staff (Helen and Fanny) and very cute setting

“A charming historic residence with impeccable details and outstanding staff, highly recommended.”

The building is part of a prestigious historic residence. We had the opportunity to enjoy an authentic experience in a traditional home, cared for in every detail. The staff who welcomed us were exceptionally attentive throughout our stay, assisting us with great kindness and availability in every request or need. It is rare to find a team so thoughtful and courteous.

“Typical Chinese mansion”

Very beautiful typical Chinese mansion. We felt brought back in time. Helen, the host, was super kind to help us with the tickets, the transfer to and from the hotel. Everything was perfect. We highly recommend this hotel!!!

“Beautiful hotel in a beautiful place.”

A lovely boutique hotel in a beautiful old building. Comfortable, warm and clean. A gem! I had such a lovely stay. Helen, Fanny and manager Alice are so helpful and friendly. Alice speaks excellent English. Perfectly located for the beautiful old city of Pingyao.

The rooms were very comfy and clean, and the staff were very helpful. Hellen explained the map of the ancient city to us, as well as where to go for lunch and dinner. The hotel offers some tours that we did without problems and at a good price. They offer a pickup from the station and back to the station also the driver was very good. If we come back to Pingyao we will stay at the same hotel.

“A Welcome Experience”

This stay was, as we knew it would be, a unique experience. This hotel is special, keeping its nature antique and befitting its very old, traditional architecture. We loved being able to stay in such a place, but still have key facilities such as reverse cycle air conditioning and a good bathroom. The staff were helpful and dedicated to running the hotel smoothly for visitors. We appreciated the help we receptor staff in booking drivers for transfers and a day trip to Mianshan Scenic Area. The hotel is a short walk to a major gateway and to shopping streets.

The building itself is absolutely stunning — an authentic 200-year-old residence that truly makes you feel like you’ve stepped back in time. The location is excellent as well, with all the main highlights of Pingyao just a pleasant 15–20 minute walk away. The staff are exceptionally friendly and helpful, always happy to chat, offer great suggestions, or help organise activities. They even reached out proactively to arrange our transfers to and from the train station, which made everything so easy. A wonderful stay overall — highly recommended for anyone visiting Pingyao!

Special thanks to Hellen for fantastic service!!!

Good attendance with Helen and fanny

“A charming historic residence with impeccable details and outstanding staff, highly recommended.”

The building is part of a prestigious historic residence. We had the opportunity to enjoy an authentic experience in a traditional home, cared for in every detail. The staff who welcomed us were exceptionally attentive throughout our stay, assisting us with great kindness and availability in every request or need. It is rare to find a team so thoughtful and courteous.

“Great location in Pingyao”

Friendly and responsive staff and easy to arrange train station pick up and drop off. In a good location, easy to walk to main sights. Good place to stay in Pingyao.

“Great atmosphere and even greater staff”

Charming boutique hotel in Pingyao's historical walled city. Very well organised shuttle service from/to highspeed station. It's a traditional building, so you should expect small-ish rooms and a lack of some facilities such as elevators - in fairness, there's only one floor, but visitors with mobility issues should be aware. Otherwise, perfect location in a quiet street, authentic, atmospheric decoration, and amazing staff that may not have great English but more than compensate with great service. Cute welcome presents at arrival. A shoutout to Helen in particular - she was super-helpful!

Helen and Fanny were wonderful hosts — warm, welcoming, and attentive. The cat at the reception was a charming touch and made the place feel even more homely. Highly recommended!