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The Royal Hotel Pilgrims Rest

Hotel

Main Road

hotel
hotel

Why people book this hotel

Friendly staff
3 mentions

staff at hotel where friendly

Only friendly staff

Breakfast available
3 mentions

Terrible as renovations caused havoc - manager away with the fridge key - so no …

Breakfast was very average

Great location
2 mentions

Location and atmosphere

Location and old heritage buildings

Clean rooms
2 mentions

We had a nice 3 days in Pelgrims Rest staying at the Royal Hotel (Old Bank rooms…

Clean and neat

Comfortable rooms
2 mentions

The bed was pretty new and comfortable

Overview

Featuring a spacious garden, The Royal Hotel Pilgrims Rest offers rooms in a Victorian style complex of 10 annexes 2.5 km from Pilgrimsrest. The property has free Wi-Fi access throughout. Each room has a late Victorian decor, parquet floors and a private bathroom with a bath. Some rooms have a patio or balcony. Breakfast is served daily in the breakfast room, including hot beverages, sweet pastries and savoury snacks. The Peachtree & Diggers Restaurant serves South African cuisine. The Mac-Mac Falls are a 20-minute drive from The Pilgrims Rest Royal Hotel, while the God’s Window is a 45-minute drive from the property.

Traveller reviews

J

Jansen van Rensburg

family_with_children

January 7, 2025

5

Not self catering

A

anneli

family_with_children

December 30, 2024

10

We had a nice 3 days in Pelgrims Rest staying at the Royal Hotel (Old Bank rooms) Neat and clean and ideal for people that just want to get away to get some rest. Visited beautiful waterfalls in the surrounding areas. I will definitely recommend it.

J

Jan

solo_traveller

December 29, 2024

4

Disappointing

The Hotel is under reovations. There was no restaurant of bar facility available. They did not seem to know about my booking and I had to ask for everything. The staff member said he is just a caretaker so he knows nothing, Very poor reception and very poor service.

J

Jan

solo_traveller

December 29, 2024

4

Disappointing

The Hotel is under reovations. There was no restaurant of bar facility available. They did not seem to know about my booking and I had to ask for everything. The staff member said he is just a caretaker so he knows nothing, Very poor reception and very poor service.

B

Badenhorst

family_with_children

December 22, 2024

9

The town has so much charm. Hotel is great

Z

Zelda

family_with_children

December 19, 2024

7

Pilgrim's Rest

Clean and neat.

P

Partmos

family_with_children

December 17, 2024

1

We slept in the car due to the bad condition of the place and lot of refurbishment. And informed them and left,so can I please get my refund.

S

Sonell

couple

December 16, 2024

1

Don't book at the Royal Hotel!

Nothing the town is falling apart.

M

Michael

extended_group

December 6, 2024

3

Premium pay for staying at a construction site

Terrible as renovations caused havoc - manager away with the fridge key - so no milk or juices or water for breakfast - diner was terrible as meat quality was unfit for human consumption - fully charged for to round things off on a unpleasant experience

D

Delva

couple

November 10, 2024

4

Although it is a old building and heritage site … that can still be kept up todate and maintenance on the roomshas to be

staff at hotel where friendly

K

KimCS

family_with_children

October 7, 2024

6

Our stay was comfortable and as expected. It didn't blow us away but I never had this expectation.

Breakfast was very average. It was an English breakfast but not inspiring at all. No honey and the toast was really just warm bread.

T

Trapani

family_with_children

September 29, 2024

5

It was ok

Authentic look and feel

M

Masomere

solo_traveller

September 21, 2024

5

Not exciting at all

Only friendly staff

A

Alex The Black

family_with_children

August 27, 2024

9

Location and atmosphere

W

Willem

couple

August 24, 2024

3

Disappointed and sad that such a heritage property and town is being neglected to destruction.

Breakfast was mediocre.

L

Louise

family_with_children

August 12, 2024

5

1nights stay

No wifi Staff was not always available

L

Louise

family_with_children

August 12, 2024

5

1nights stay

No wifi Staff was not always available

C

carmen

couple

August 2, 2024

4

The "Pauper" Hotel

The bed was pretty new and comfortable

D

Darelle

extended_group

July 22, 2024

8

Location and old heritage buildings

M

MARINA

couple

June 18, 2024

6

Sad to see such a historical landmark and heritage going to rack and ruin.

The hotel and kitchen staff were amazing, friendly and supportive. just wish they could get paid their salary. haven't been paid for the last 7 months. Inexcusble!!!

Facilities

Accessibility

Wheelchair accessible, Toilet with grab rails, Visual aids: Braille, Visual aids: Tactile signs

Activities

Pub crawls, Walking tours, Bike tours, Happy hour, Tour or class about local culture, Entertainment staff, Evening entertainment, Golf course (within 3 km), Fishing, Games room, Cycling

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay

Entertainment and family services

Board games/puzzles, Indoor play area

Food & Drink

Kid meals, Kid-friendly buffet, Wine/champagne, Special diet menus (on request), Coffee house on site, Snack bar, Restaurant, Bar, Breakfast options

Food & drink safety

All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas, Breakfast takeaway containers, Delivered food is securely covered

General

Indoor fireplace, Bicycle parking, Non-smoking rooms, Facilities for disabled guests, Family rooms, Non-smoking throughout, Designated smoking area, Heating, Safety deposit box, Chapel/shrine

Internet

Internet services, WiFi, Free WiFi

Kitchen

Shared kitchen

Outdoors

Outdoor furniture, Picnic area, Outdoor fireplace, Sun terrace, BBQ facilities, Garden, Terrace

Parking

Parking, Free parking, Parking on site, Private parking, Street parking, Accessible parking

Physical distancing

Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Pool and wellness

Sun umbrellas

Reception services

Invoice provided

Safety & security

24-hour security, Key access, CCTV in common areas, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Thermometers for guests provided by property

Self check-in

Lockbox key collection at the property

Services

Shuttle service, Lockers, Shared lounge/TV area, Daily housekeeping, Trouser press, Private check-in/check-out, Shuttle service (additional charge), Tour desk, Packed lunches, Car hire, Fax/photocopying, Luggage storage, 24-hour front desk, Meeting/banquet facilities, Ironing service, Business centre, Babysitting/child services, Dry cleaning

Double Room

This double room has a late Victorian decor, parquet floors and a private bathroom with a bath.

Max 2 guests 20 1 bedroom 1 bathroom
Double Room

This double room has a late Victorian decor, parquet floors and a private bathroom with a bath.

Max 2 guests 21 1 bedroom 1 bathroom
Double Room

This double room with patio has a late Victorian decor, parquet floors and a private bathroom with a bath.

Max 2 guests 18 1 bedroom 1 bathroom
Twin/Double Room

This cottage with terrace with mountain views has a late Victorian decor, parquet floors and a private bathroom with a bath.

Max 4 guests 25 1 bedroom 1 bathroom
Twin Room

This twin room has a late Victorian decor, parquet floors and a private bathroom with a bath.

Max 2 guests 20 1 bedroom 1 bathroom
Twin Room

This twin room has a late Victorian decor, parquet floors and a private bathroom with a bath.

Max 2 guests 20 1 bedroom 1 bathroom
Twin Room

This twin room has a late Victorian decor, parquet floors and a private bathroom with a bath.

Max 2 guests 20 1 bedroom 1 bathroom
Twin Room

This twin room with patio has a late Victorian decor, parquet floors and a private bathroom with a bath.

Max 2 guests 18 1 bedroom 1 bathroom
Suite

This suite room with fireplace has a late Victorian decor, parquet floors and a private bathroom with a bath.

Max 2 guests 22 1 bedroom 1 bathroom
Suite

This suite room has a late Victorian decor, parquet floors and a private bathroom with a bath.

Max 2 guests 21 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 14:00 to 00:00
Check-outFrom 09:00 until 10:30
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printPlease inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
Last updated: Apr 12, 2024, 5:40 AM

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