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ASOKA GUEST HOUSE

Guest house

Jalan Singa Maruta 64

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hotel

Overview

ASOKA GUEST HOUSE features free bikes, garden and shared lounge in Pangkalan Bun. The guest house provides rooms with air conditioning, free private parking and free WiFi. All units have a private bathroom with a bath, while some rooms here will provide you with a terrace and others also provide guests with garden views. Sightseeing tours are available near the property. The nearest airport is Iskandar, 6 km from the guest house, and the property offers a paid airport shuttle service.

Traveller reviews

M

Maureen

solo_traveller

February 11, 2024

1

Bed bugs!

When I first arrived at the hotel the staff were very disorganised, completely unaware that I even had a booking at their hotel, not to mention that their reception was much less a reception and more of a grubby shack. When I eventually got shown to my room the standards were definitely less than hoped for. The room had a strong stench of mould with little bugs crawling and flying around the room, and mould and peeling painting on the walls. The bathroom continued this trend. The stench of mould and dank surfaces was stronger here. The floor was covered in suspect stains and the walls once again covered in mould, not to forget to mention the rat droppings on the ground and used cigarette butt. The shower also had abysmal water pressure and a non functioning water heater. To accompany this shower, the toilet was not securely attached to the ground, and had a less than desirable (not present) flushing system. All of this was manageable, but the final straw was the bed. Pulling back the sheets they were stained, and after close inspection, I discovered little bed bugs. Terrible! I informed the owner and she was not at all shocked. If you don’t want bed bugs I recommend not staying here

C

Christopher

couple

September 4, 2022

2

only if there’s nowhere else to stay

cheap

B

Ben

couple

August 26, 2022

1

fradualent owner. avoid.

Facilities

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & Drink

Breakfast options

Food & drink safety

All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas, Food can be delivered to guest accommodation, Delivered food is securely covered

General

Bicycle parking, Air conditioning, Pets allowed, Non-smoking rooms, Family rooms

Internet

Internet services, WiFi, Free WiFi

Kitchen

Shared kitchen

Outdoors

Outdoor furniture, Garden, Terrace

Parking

Parking, Free parking, Parking on site, Private parking

Physical distancing

Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed

Reception services

Invoice provided

Safety & security

24-hour security, CCTV in common areas, CCTV outside property, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available

Self check-in

Check-in kiosk in the lobby

Services

Shuttle service, Shared lounge/TV area, Daily housekeeping, Private check-in/check-out, Shuttle service (free), Airport shuttle (additional charge), Ironing service, Express check-in/check-out, Tour desk, Room service, 24-hour front desk, Airport shuttle, Laundry, Dry cleaning

Transport

Airport pick up, Airport drop off

Family Room with Private Bathroom

This air-conditioned family room includes a TV with satellite channels, a private bathroom as well as a terrace with garden views. The unit offers 1 bed.

Max 2 guests 28 1 bedroom 1 bathroom
Standard Queen Room

The double room features air conditioning, as well as a private bathroom boasting a bath or a shower. The unit has 1 bed.

Max 1 guests 12 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 10:00 to 22:00
Check-outFrom 00:00 until 00:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printNo special policies listed.
Last updated: Apr 11, 2024, 3:44 AM

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ASOKA GUEST HOUSE - 3 Star Hotel in Pangkalan Bun