Arsela Hotel Pangkalan Bun
Iskandar No.15
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Why people book this hotel
“Friendly staff and good external laundry service”
“The garden, breakfast, staff”
“Spacious rooms”
“Huge room in the best part of town”
“The staff were friendly and helpful and we had a good omelette for breakfast”
“Great and helpful staff :) nice breakfast in a cozy garden”
“Room was clean”
“The restaurant had really good service and food and our room was cool, clean and…”
“Basic rooms and central location on the main road”
Overview
Arsela Hotel Pangkalan Bun is situated in Pangkalan Bun and has a shared lounge, a terrace and a restaurant. With a garden, the 2-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The accommodation features evening entertainment and room service. All rooms are fitted with a flat-screen TV with satellite channels, a kettle, a bidet, free toiletries and a desk. At the hotel the rooms have bed linen and towels. Languages spoken at the 24-hour front desk include English and Indonesian. The nearest airport is Iskandar Airport, 3 km from Arsela Hotel Pangkalan Bun.
Traveller reviews
Giovanni
solo_traveller
June 14, 2026
“Room ok, but noisy and not great WiFi- needs improvement”
Friendly staff and good external laundry service. Room was clean.
Cristina
solo_traveller
June 1, 2026
The garden, breakfast, staff.
Catherine
couple
May 24, 2026
“Charming and comfortable overnight stay in a city with few options”
This is mostly a transit hotel for people travelling to Tanjung Puting National Park. So it was nice to find a hotel with some traditional charm - including the garden and architecture. The staff were friendly and helpful and we had a good omelette for breakfast. I also had an excellent soup for dinner in the restaurant (there aren’t many dining or hotel options in Pangkalan Bun).
Adelina
solo_traveller
May 15, 2026
Spacious rooms
David
couple
May 13, 2026
“Nice place for a night”
Very convenient for one night after arriving in Borneo and before getting on the Klotok tours
Jan
solo_traveller
May 1, 2026
Great and helpful staff :) nice breakfast in a cozy garden. Basic rooms and central location on the main road.
Neville
couple
April 29, 2026
“Top”
Kalimantan architecture hotel with bags of character and a lovely garden to have breakfast in the morning. So much better than a sterile modern hotel options if traveling to Pangbun
jill
solo_traveller
April 28, 2026
I really liked what I believe was the traditional Indonesian style of the whole hotel and the beautiful calm tropical garden with a carp pond and fountain and lots of different places to sit. The restaurant had really good service and food and our room was cool, clean and peaceful. The staff were really friendly and helpful.
Grant
family_with_children
March 1, 2026
“Arsela a very short stay.”
They allowed me to check in early as my orangutan trip ended quicker than I thought. I wasn't able to stay long due to issues with my flight. But from what I saw the hotel seems clean and well maintained and I can't complain about the staff helping me.
Birgit U.K
family_with_children
February 6, 2026
They enabled an early check in for us! Thank you !
Nazes
solo_traveller
January 30, 2026
“Very satisfied and will stay again if I'm there.”
Huge room in the best part of town. Clean and had all the amenities. Staff were very helpful. Excellent ambience with big garden at the back. They serve early breakfast for people like me who had to catch an early flight.
Keith
solo_traveller
January 15, 2026
“Very comfortable”
Madila
couple
January 2, 2026
“Good for short stay, convenient for pick up by agent”
Breakfast
Jan
family_with_children
December 22, 2025
“Wery nice accomodation 10minutes away from airport”
Clean room with aircon and good breakfast
Sian
family_with_children
December 10, 2025
The staff were really helpful allowing is to check in early and providing some information on where to eat.
Rachel
family_with_children
November 8, 2025
“Nice place for a short stay 😊”
Nice garden, comfy beds
Renee
family_with_children
October 31, 2025
“Very helpful staff and nice garden setting.”
Staff were very helpful. As we got a morning flight in, we were able to check in after a short wait. It was a lovely garden setting.
Edoardo Perseghini
solo_traveller
October 25, 2025
Beautiful hotel built entirely in wood. Very friendly staff, beautiful garden, and great restaurant with indonesian and western options.
paul
couple
October 8, 2025
“Very short but comfortable stay on our first night ever in Indonesia”
Comfort and clean and very friendly environment.
Amelia
solo_traveller
October 3, 2025
“Beautiful hotel, but didn't like seeing the bird in a cage”
I particularly loved the beautiful garden, where you can sit. My room was big, comfortable, the air conditioning was not loud and I slept very well. The breakfast had good indonesian dishes.
Facilities
Activities
Evening entertainment, Live music/performance
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Breakfast options, Kid meals, Kid-friendly buffet, Fruits, Coffee house on site, Special diet menus (on request), Restaurant
Food & drink safety
All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation
General
Non-smoking rooms, Soundproof rooms, Air conditioning, Designated smoking area, WiFi available in all areas
Internet
Internet services, WiFi, Free WiFi
Outdoors
Sun terrace, Outdoor furniture, Garden, Terrace
Parking
Parking, Free parking, Parking on site
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed
Safety & security
24-hour security, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Thermometers for guests provided by property
Services
Daily housekeeping, Shared lounge/TV area, Express check-in/check-out, Car hire, Fax/photocopying, Luggage storage, Laundry, Dry cleaning, Ironing service, Room service, Meeting/banquet facilities, 24-hour front desk
Deluxe Double Room
Offering free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and slippers. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as garden views. The unit offers 1 bed.
Superior Double Room
Featuring free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and slippers. The air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as garden views. The unit has 1 bed.
Deluxe Twin Room
Providing free toiletries, this twin room includes a private bathroom with a walk-in shower, a bidet and slippers. The air-conditioned twin room provides a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as garden views. The unit offers 2 beds.
Superior Twin Room
Providing free toiletries, this twin room includes a private bathroom with a walk-in shower, a bidet and slippers. The air-conditioned twin room provides a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as garden views. The unit offers 2 beds.
Hotel Policies
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