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Balam Ya

Hotel

Km 4 carretera hacia Santa Catarina Palopó, Sololá

Price unavailable
Price unavailable
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hotel
hotel

Why people book this hotel

Friendly staff
13 mentions

Marvin and Ericka were incredibly helpful and responsive at answering all my man…

The staff went out of their way to be so kind and helpful

Comfortable rooms
11 mentions

The room was comfortable and the facilities excellent

The villa was beautiful, the beds were comfy, the view was spectacular

Great location
6 mentions

The location is wonderfully kept, the access to the lake is excellent, the views…

While the location is fantastic, right on the lake with its private jetty, the b…

Breakfast available
2 mentions

Breakfast was great, staff was exceptional

The breakfast was simple but good and you can order extra things if you want

Pool
2 mentions

the position on the lake meant we could go swimming each morning

A great place to go, enjoy the exclusive garden and swimming area

Good value
1 mentions

all the staff were very helpful and it was very worth the price

Overview

Set on the shores of Lake Atitlan, Balam Ya offers a private dock area, free kayaks, and a complimentary light breakfast. Each villa has a balcony with views of the lake. Our villas are surrounded by gardens, and offer free Wi-Fi and cable TV. Our larger villas are equipped with a kitchen and utesils, a standard fridge, our smaller villas are equipped with a kitchenette and utensils, a small fridge. You can find in all our villas: microwave, coffee maker and toaster. Small fans provided according request. Balam Ya offers massage services and private chefs on request. We can arrange private transportation, and any other acitivities around the lake, check for prices and availability to +502 4833 8076. Free private parking is available on site. The town of Panajachel is a 10-minute drive from Villas B’alam Ya. Guatemala City and La Aurora International Airport are 3 hours away by car.

Traveller reviews

C

Christian

solo_traveller

March 30, 2024

10

I was in paradise

Marvin, the do—all, is an asset! He organizes just anything for you: Tuktuks, hikes, food etc. The location is wonderfully kept, the access to the lake is excellent, the views breathtaking.

S

Sabyasachi

couple

February 27, 2024

10

Great People, Beautiful Property!

Balam Ya is a wonderful boutique property, where you can have your private moment. While the location is fantastic, right on the lake with its private jetty, the best thing about the property is its staff. Marvin, the Manager was extremely responsive to all our needs. He ensured that we had the perfect stay. Can't thank him enough.

J

James

couple

January 22, 2024

10

Fantastic property, in a great location with stunning views

The whole cabin was amazing. The room was comfortable and the facilities excellent. The view was unbelievable, especially for the sunset. The property is a good location, nearby to the large town where a lot of the tours go from. We were also able to get a boat tour right from the jetty at the property

C

Cassandra

extended_group

January 2, 2024

10

Beautiful view with incredibly helpful staff!

Marvin and Ericka were incredibly helpful and responsive at answering all my many questions! Huge thank you. The stay was perfect.

E

Elizabeth

couple

December 15, 2023

10

Absolutely top-notch highly recommended. Would love to stay here again.

Absolutely everything. The villa was beautiful, the beds were comfy, the view was spectacular. The staff went out of their way to be so kind and helpful. I cannot thank them enough. Their service is stellar. Nothing is too much trouble. If I could give them a higher rating than 10 I would.

K

Kaye

extended_group

November 28, 2023

10

Even better than we imagined. A dreamland to relax and restore. Highly recommend!

Breakfast was great, staff was exceptional! Rooms were beautiful and space was unreal! Gorgeous views in every direction, and easy access to kayaks, accessible staff for any questions, etc.

D

Dzintra

solo_traveller

November 24, 2023

10

The privacy. The help given by Marvin. Having a private chef.

K

karl

solo_traveller

October 16, 2023

10

Great place to relax, lovely garden and dock at the lake. The owner is cordial and staff was really nice. Rooms are beatiful and confortable.

J

Julien

couple

May 20, 2023

10

We enjoyed everything, we had the villa Soluna, the place is Amazing, the staff is very nice, helpful and accomodating So quiet and relaxing with a breathtaking view One of the best stay of my life !

R

Rosanna

couple

February 11, 2023

10

We loved our stay at Balam Ya. The views are just spectacular and the garden and our room were also amazing. Everyone went above and beyond to be helpful and make our stay very memorable. Thank you!

J

James

couple

January 30, 2023

10

Unique, tranquil & magical stay

Balam Ya is one of the most unique and stunning places I have ever stayed. With several lodges overlooking the breath-taking views of lake Atitlan and a private pier & jetty, it is a very special place to stay. Marvin made sure we were well looked after, booking TukTuks, activities and boat transfers all through WhatsApp, and kayaks and SUPs are complimentary. The villa is a short TukTuk drive from Panjachel, but far enough away to be very quiet and secluded. We loved our stay and would highly recommend it for anyone looking for a unique, special experience.

C

Charlotte

couple

January 2, 2023

10

A dream

Everything, the view, the comfort, the location, the 5 star service from the staff

C

charlie

couple

December 29, 2022

10

peaceful spot on lake Atitlan

the position on the lake meant we could go swimming each morning . It was quiet and well equipped. It was like having our own home on the lake. There are other guests staying in other houses but we didn’t notice them. The breakfast was simple but good and you can order extra things if you want.

M

Mary

couple

December 20, 2022

10

Wow!

One of the nicest locations we've ever stayed in across 65+ countries. The team were so helpful and kind, particularly given my husband was ill whilst there. They also organised transport from the airport and onto Antigua plus we used the tuk tuk drivers they use who were great. The views and the gardens are sublime, a little piece of heaven

A

Ashlee

family_with_children

September 27, 2022

10

everything was great, beautiful view of the lake, only 5 minute drive from panajachel. all the staff were very helpful and it was very worth the price.

A

Andrea

couple

August 28, 2022

9

beautiful lake views

amazing views and great customer service

E

Emma

solo_traveller

August 22, 2022

10

Absolutely stunning location and room, perfect for relaxing.

The location and room were just absolutely stunning, I couldn't recommend it highly enough. Everything feels very private. I got up early to swim in the lake and it was beautiful. The staff were very friendly and helpful. I couldn't recommend the place highly enough.

N

Nicolay

couple

July 10, 2022

10

astonishing view, very comfortable facilities. it’s a must

T

tong

extended_group

July 4, 2022

10

Great, will visit again

A great place to go, enjoy the exclusive garden and swimming area!

A

Alice

family_with_children

June 26, 2022

10

Getaway in paradise

Charming and comfortable cottage with stunning views. Great facilities, especially enjoyed the paddle boarding. Super friendly and helpful staff who go the extra mile to make your stay there that bit better.

Facilities

Activities

Skiing, Massage, Hiking, Snorkelling, Water sport facilities on site, Beachfront, Beauty Services, Manicure, Pedicure, Back massage, Neck massage, Foot massage, Couples massage, Head massage, Hand massage, Full body massage, Yoga classes, Beach, Walking tours, Themed dinner nights

Cleanliness & disinfecting

Guests have the option to cancel any cleaning services for their accommodation during their stay, Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning

Food & Drink

Breakfast options, Special diet menus (on request), Wine/champagne, Breakfast in the room

Food & drink safety

All plates, cutlery, glasses and other tableware have been sanitized, Food can be delivered to guest accommodation

General

Indoor fireplace, Family rooms, Pets allowed, Non-smoking rooms, WiFi available in all areas, Non-smoking throughout

Internet

WiFi, Internet services, Free WiFi

Outdoors

Garden, Terrace, Outdoor furniture, Picnic area

Parking

Parking on site, Private parking, Parking, Free parking

Physical distancing

Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed

Pool and wellness

Sun loungers or beach chairs, Sun umbrellas

Reception services

Invoice provided

Safety & security

24-hour security, Fire extinguishers

Safety features

Access to health care professionals, Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, First aid kit available

Self check-in

Passport/ID information collected online before you arrive

Services

Shuttle service, Daily housekeeping, Grocery deliveries, Private check-in/check-out, Shuttle service (additional charge), Airport shuttle (additional charge), Airport shuttle, Laundry, Ironing service

Ski

Ski storage, Ski school

Transport

Airport pick up, Airport drop off

Hotel Policies

Check-inFrom 15:00 to 23:00
Check-outFrom 06:00 until 12:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printPlease inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
Last updated: Apr 11, 2024, 1:14 AM

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Balam Ya - 4 Star Hotel in Panajachel