Complex Kamelia
Pamporovo
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10 nights, 2 adults
Includes taxes and charges
10 nights, 2 adults
Includes taxes and charges
Why people book this hotel
“Perfect location, friendly staff, very clean”
“Location, kid centre, ski rental, additional services”
“Rooms are comfortable and large enough”
“location was excellent, lobby nice and comfortable”
“It was kids friendly and had everything to entertain the kids”
“We hired a ski instructor for 2 h and he was great, helpful and fun, gave good a…”
“The hotel was very clean, comfortable, and warm”
“The staff is very helpful and the place is really clean”
“Excellent pool for kids, spa facilities and food variety”
“Spa is new and nice (note that kids under 12 are not allowed), pool nice but qui…”
“The location is very convenient, the price is affordable, the rooms were clean a…”
Overview
Offering ski-to-door access, Complex Kamelia is positioned in Pamporovo on ski slope № 7, at an altitude of 1650 metres. It offers an indoor pool, fitness centre, steam bath and Finnish sauna. A multifunctional sports' field, where football or tennis can be practiced, is at guests' disposal as well. Massage treatments can be also arranged. Apartments at Complex Kamelia have modern furnishings and fittings. A flat-screen TV with satellite channels and private bathroom with a shower are provided. The rooms also have a fully-equipped kitchenette with an open plan dining and living area and a fireplace. The balcony opens to scenic mountain views. Wi-Fi in public areas are available free of charge. The hotel can also arrange rental cars and airport transfers.The hotel has an indoor and outdoor playground. There is also a private ski wardrobe. The hotel’s 2 restaurants serve a variety of Bulgarian and European dishes, as well as grilled meals. Breakfast and dinner are provided at a surcharge on site. 2 conference halls are available. Complex Kamelia is close to the ski slope and ski kindergarten. Free public parking is possible on spot and paid heated garage is also available.
Traveller reviews
Elena
family_with_children
March 27, 2026
Perfect location, friendly staff, very clean. We were on the top floor with huge balcony and a great view.
Kalina
family_with_children
March 17, 2026
“Another family vacation spent here”
Location, kid centre, ski rental, additional services
Mariya
couple
March 4, 2026
The hotel was very clean, comfortable, and warm. I especially appreciated having a terrace, which was a priority for me. The animation team did a great job despite the small play area. The themed evening discos and dances for kids were excellent. The full-day kindergarten is a brilliant idea—they teach children how to ski on the hotel’s own private slope, allowing parents to ski all day while the kids are entertained. We were also very happy with the food; it was plentiful, varied, and delicious.
Gurdal
family_with_children
February 4, 2026
Location is good . Rooms are comfortable and large enough. Open buffet restaurant is good.
Tanya
family_with_children
January 1, 2026
It was kids friendly and had everything to entertain the kids. Will definitely recommend and come back.
delyan
couple
April 6, 2025
Excellent pool for kids, spa facilities and food variety. Location is perfect, 5min walking to slopes.
ashira
extended_group
April 3, 2025
“great value, amazing location!”
location was excellent, lobby nice and comfortable. the beds were super comfy and i loved the pillows. best part that it is a combination of self catering and a hotel.
Stanimir
extended_group
March 31, 2025
“In ability to have coffee, water in the morning and no drinks in the evening”
There was no way to get a coffee or water after the "Lobby bar" working ours which are: 8-21. Which is very strange, you have dinner and then you can't go for a drink or anything, you get up early and you can't have a coffee.
Ναταλία
family_with_children
March 27, 2025
“If you want big rooms and a nice spa, go for it. If you are used to 4/5 star hotels elsewhere, skip.”
The location is close to the main lifts - easy walk with apre-ski boots but not so much with ski boots. There was a mini bus available with limited pick up times. Also the hotel has its own kids "mini park", good for smaller kids and first time skiing. We stayed in an "apartment" type of room which was very spacious but by no means 4 stars. Spa is new and nice (note that kids under 12 are not allowed), pool nice but quite small. Breakfast is great, especially when the omelet bar is open (unfortunately for us, only 2 out of 4 days)
Slaveya
extended_group
March 18, 2025
Good location, close to the lift. We hired a ski instructor for 2 h and he was great, helpful and fun, gave good advice so we gained in confidence Most of the staff were positive and welcoming
DAVE
couple
March 16, 2025
Very good
Kalina
family_with_children
March 14, 2025
“Excellent”
Friendly and supportive staff, kids facilities, dining area, ski rentals, everything We stay here several years already, and will come back for another great experience
Mirena
family_with_children
February 12, 2025
The location is perfect for skiing, there are a lot of activities suitable for children and even for the little ones. The food was good. The staff is very helpful and the place is really clean.
Evi
extended_group
January 9, 2025
“We stay only for one night.the room was big, with wonderful view!the stuff was very kind and gave us many information we”
Beautiful view from the room!kind stuff!great location!
Mr C Mather
couple
November 22, 2024
“excellent”
location
Antoniiya
family_with_children
October 28, 2024
“Autumn slow mode”
We stayed in October. Summer is away but sun comes through of the front forest and view is stunning. Apartment comes with small terrace where you can sit for morning coffee or read a book all day long. Its so quiet, as out of season and no tourists around. At same time you have all needed for your stay. Comfortable bedroom, cozy leaving area with kitchen very well equipped with cooking area, microwave, cafe machine, all kind of dishes. We had also fireplace. Outdoors very well origanized also, my family played tennis, but it’s also Small football ground. Wooden playground is available for the kids. Spa center had all different massages, small hot swimming pool is also there. Simply great stay and so when we visit again in winter.
Aneliya
couple
August 19, 2024
Everything was perfect! Spacious apartment, very kind and helpful staff, delicious and high quality food, amazing wellness center (especially massages), the most beautiful flowers that I have seen, it was a fairy tale scenery. We enjoyed every single second of our stay!
Emel
family_with_children
July 16, 2024
Hotel is comfortable and very close to Studenets ski peak.
Gergana
family_with_children
July 7, 2024
“Great for kids, nice pool”
The view was spectacular and if you have a child you can watch them on the playground from the balcony. The apartment has spacious and the kids room in the hotel had everything to entertain a small child The póol was great!
Stefan
family_with_children
June 28, 2024
“Acceptable”
The location is very convenient, the price is affordable, the rooms were clean and beds were comfy. The staff was very helpful and nice
Facilities
Activities
Tennis court, Sauna, Fitness centre, Skiing, Games room, Spa and wellness centre, Massage, Children's playground, Billiards, Table tennis, Karaoke, Hot tub/Jacuzzi, Hiking, Hammam, Horse riding, Indoor pool, Indoor pool (all year), Entertainment staff, Spa facilities, Steam room, Spa lounge/relaxation area, Fitness, Fitness/spa locker rooms
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay
Entertainment and family services
Indoor play area, Kids' outdoor play equipment
Food & Drink
Special diet menus (on request), Breakfast options, Snack bar, Restaurant, Bar
Food & drink safety
All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas
General
Non-smoking throughout, Family rooms, Non-smoking rooms, Facilities for disabled guests, Safety deposit box, Lift, Soundproof rooms, Heating
Internet
Free WiFi, WiFi, Internet services
Outdoors
BBQ facilities, Garden, Terrace, Sun terrace
Parking
Parking on site, Private parking, Parking, Free parking
Physical distancing
Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Swimming pool, Swimming Pool, Heated pool
Reception services
Invoice provided
Safety & security
24-hour security, Key access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Thermometers for guests provided by property
Services
Shuttle service, Vending machine (drinks), Vending machine (snacks), Airport shuttle (additional charge), Concierge service, Shuttle service (additional charge), Fax/photocopying, Luggage storage, Express check-in/check-out, Car hire, Valet parking, Airport shuttle, Laundry, Ironing service, 24-hour front desk, Room service, Meeting/banquet facilities
Ski
Ski storage, Ski school, Ski equipment hire on site, Ski-to-door access
One-Bedroom Apartment
These apartments have modern furnishings, an open plan dining and living area and come with a fully-equipped kitchenette.
One-Bedroom Apartment (2 Adults +1 Child up to 6 years old)
This apartment's standout feature is the fireplace. Boasting 1 bedroom, this apartment has 1 bathroom with a shower, a seating area and terrace where you can relax. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. Featuring a balcony with garden views, this apartment also offers soundproof walls and a flat-screen TV with satellite channels. The unit offers 1 bed.
Three-Bedroom Apartment
These spacious apartments have modern furnishings, an open plan dining and living area and come with a fully-equipped kitchenette.
Two-Bedroom Apartment
These apartments have modern furnishings, an open plan dining and living area and come with a fully-equipped kitchenette.
Studio (2 Adults)
This studio is located on the lower-ground floor.
Hotel Policies
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