Pension Casa Otano
San Nicolás, 5 1ª planta
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Why people book this hotel
“Great location”
“Location”
“Comfortable mattress, good shower”
“Comfortable room”
“It is not a hotel, it is a pension/ hostel”
“Great location, nice staff”
“The price and location”
“Great breakfast of bacon and eggs, bread and jam, coffee, fresh orange juice”
Overview
Set in Pamplona, 500 m from Pamplona Catedral, Pension Otano provides accommodation with a bar. 250 metres from Pamplona Town Hall, the property is also 450 m away from Baluarte Congress Centre. Ciudadela Park is 650 m from the property. At the guest house, every room has a desk. Free WiFi is available to all guests, while some rooms are fitted with a balcony. The rooms have a wardrobe. There is an on-site restaurant, which serves a variety of Spanish and European dishes and also offers gluten-free and dairy-free options. Plaza del Castillo is 60 m from the accommodation. The nearest airport is Pamplona Airport, 8 km from the property.
Traveller reviews
Chris
solo_traveller
June 2, 2026
“Pleasant stay in old town Pamplona”
Comfortable mattress, good shower. Great breakfast of bacon and eggs, bread and jam, coffee, fresh orange juice.
Karen
couple
May 24, 2026
Great location. Seamless checkin. Comfortable room.
GuyMyers
solo_traveller
May 14, 2026
Location
Sarah
couple
May 10, 2026
“Good value which is reflected in the standard. Clean but very basic”
Location was right in the middle of town. Loads of tapas bars near by
Nora
solo_traveller
May 10, 2026
Central location, good communication
roderick
extended_group
April 3, 2026
“Poor value, noisy, tiny, better options elsewhere for less”
Location good but noisy
Magnus
solo_traveller
October 14, 2025
“OK to sleep a a bit, not coming back”
I guess the location is good if you want to be in the middle of a "party street" (quite nice, good tapas), if it's not what you are looking for, then go for another place
Kevin
solo_traveller
October 1, 2025
“It was Alright”
The price and location
Peter
extended_group
September 12, 2025
Nothing
Anna
solo_traveller
September 9, 2025
“I liked the codes on doors so you could come and go without worrying about keys! I had a very comfortable night!”
Very central! Simple facilities but everything I needed and very comfortable! Very well managed!
Peter
couple
September 9, 2025
“Enjoyed staying near the centre of Pamplona”
Great location, comfortable beds, security system worked well
Nassim
solo_traveller
September 5, 2025
Nothing
pastori
family_with_children
September 5, 2025
“Great location, comfortable rooms, reasonable price, would stay again.”
Very central, lovely neighborhood. Make sure you get the rooms with a balcony on the street, noisy, but I think some rooms don't have much view.
Dominic
family_with_children
September 5, 2025
“A great location but that does come with street noise”
Great location right in the centre of town
gjgpearce
family_with_children
September 1, 2025
“Horrible”
We booked this accommodation based on the photographs of the bedrooms. Which were 2 rooms with a shared shower and toilet area for my family. We did not get this, we got 2 shared shower/toilet rooms with a number of other rooms. The picture was misleading. In the write up, it tried to pass itself off as a hotel. It is not a hotel, it is a pension/ hostel.. We felt very let down by this place it is a backpackers type place and should say as such. It was not suitable for my family. The location of the place is very good, just off the main square and on the edge of the old town
Jimena García Sansone
family_with_children
August 6, 2025
Great location, nice staff.
Aine
solo_traveller
June 25, 2025
“3 good days in Pamplona”
It was very central and the staff were very friendly and helpful.
Marija
solo_traveller
June 25, 2025
It was too hot. There is no air conditioner.
Jacob
solo_traveller
June 22, 2025
“pleasant place in old town if a little basic”
Nice
Sarah
couple
June 21, 2025
“Too Hot”
Good location
Facilities
Activities
Public Bath, Live music/performance, Live sport events (broadcast)
Cleanliness & disinfecting
Guests have the option to cancel any cleaning services for their accommodation during their stay, Property is cleaned by professional cleaning companies, Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning
Entertainment and family services
Board games/puzzles
Food & Drink
Kid meals, Special diet menus (on request), Restaurant, Bar, Snack bar, Coffee house on site, Breakfast options
Food & drink safety
All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation
General
Non-smoking throughout, Heating, Family rooms, WiFi available in all areas
Internet
Internet services, WiFi, Free WiFi
Parking
Parking, Accessible parking
Physical distancing
Cashless payment available, Physical distancing rules followed
Safety & security
Key access, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Face masks for guests available, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas
Services
Trouser press, Airport shuttle (additional charge), Daily housekeeping, Concierge service, Fax/photocopying, Luggage storage, Packed lunches, Tour desk, Airport shuttle, Meeting/banquet facilities
Family Room
Guests will have a special experience as this family room offers a spa bath. This family room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with an inner courtyard view. The unit offers 4 beds.
Double Room with One Double Bed
This double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views. The unit has 1 bed.
Triple Room with Three Single Beds
This triple room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with an inner courtyard view. The unit offers 3 beds.
TWIN 2 BEDS INSIDE SHARED BATHROOM & WINDOW TO THE HALLWAY
Offering free toiletries, this twin room includes a shared bathroom with a bath or a shower and a hairdryer. The twin room offers a flat-screen TV with cable channels, a wardrobe, parquet floors and heating. The unit has 2 beds.
Twin Room with City View
This twin room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views. The unit offers 2 beds.
TWIN TWO BEDS INSIDE
This twin room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with an inner courtyard view. The unit has 2 beds.
Single Room with shared bathroom and window to the hallway
Providing free toiletries, this single room includes a shared bathroom with a bath or a shower and a hairdryer. The single room provides a flat-screen TV with cable channels, a wardrobe, parquet floors and heating. The unit offers 1 bed.
Hotel Policies
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