Heart of Pamplona Palace
Calle Zapateria, 58-60-62
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Why people book this hotel
“Great location and the customer support service was excellent”
“Location”
“Owner very nice and helpful in dealing with a minor housekeeping issue that we f…”
“Communication from the host was also very good with easy to follow instructions”
“Very spacious apartment in an unbeatable location”
“Location, space and 3 bedrooms and 2 bathrooms”
“Amazing customer service,perfectly clean,in the middle of the city and easily ac…”
“The apartment is very spacious, clean, well equipped and comfortable”
Overview
Located in the centre of Pamplona, Heart of Pamplona Palace features accommodation with free WiFi in a historic building. Guests staying at this apartment have access to a balcony. The accommodation offers a 24-hour front desk, a lift and organising tours for guests. The spacious apartment with a terrace and city views features 3 bedrooms, a living room, a flat-screen TV, an equipped kitchen with a dishwasher and a microwave, and 2 bathrooms with a shower. The apartment also provides a seating area, washing machine and 2 bathrooms with a hair dryer. This apartment is allergy-free and non-smoking. Both a bicycle rental service and a car rental service are available at the apartment, while cycling can be enjoyed nearby. Popular points of interest near Heart of Pamplona Palace include Pamplona Catedral, Pamplona Town Hall and Ciudadela Park. The nearest airport is Pamplona Airport, 7 km from the accommodation.
Traveller reviews
Ewen
extended_group
May 18, 2026
“Great location and good size flat for small groups”
Great location and the customer support service was excellent. On arrival we noticed our showers were running at minimal pressure and hot water was temperamental. After flagging it to the management team they were unable to fix it during our stay but offered us a 10% discount. Would definitely recommend staying here if you want to be in the middle of Pamplona's old town.
Madeleine
extended_group
September 14, 2025
“Disappointing”
Location
Victor
family_with_children
August 14, 2025
“Good value, great location and helpful owner.”
Very spacious apartment in an unbeatable location. Nice balcony to have coffee etc. Quirky layout will not suit all but good for larger families or groups where the layout provides separation options. Owner very nice and helpful in dealing with a minor housekeeping issue that we faced on arrival.
Adela
extended_group
October 21, 2024
“Heart of Pamplona hotel is amazing”
Everything was perfect in the hotel. Amazing customer service,perfectly clean,in the middle of the city and easily accessible. I would highly recommend and I will definitely be back
Alana
family_with_children
August 5, 2024
We were a party of 8 when we stayed, two families. The apartment is very spacious, clean, well equipped and comfortable. The location is just perfect for exploring the city, it really is in the heart of Pamplona. Communication from the host was also very good with easy to follow instructions. I would recommend staying in this apartment.
Tanya
extended_group
July 5, 2024
“I don’t think travellers could get a much better place to stay. 5 people could easily stay here.”
Location, space and 3 bedrooms and 2 bathrooms. The atmosphere in the apartment and building was beautiful.
Facilities
Accessibility
Wheelchair accessible
Activities
Golf course (within 3 km), Hiking, Cycling, Horse riding
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Property is cleaned by professional cleaning companies
Entertainment and family services
Board games/puzzles
Food & Drink
Breakfast options
Food & drink safety
Physical distancing in dining areas
General
WiFi available in all areas, Non-smoking throughout, Lift, Heating, Facilities for disabled guests, Family rooms, Bicycle parking
Internet
Internet services, WiFi, Free WiFi
Outdoors
Terrace, Outdoor furniture
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Mobile app for room service
Safety & security
Key access, Key card access, Smoke alarms, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals
Self check-in
Passport/ID information collected online before you arrive, Check-in kiosk in the lobby
Services
Daily housekeeping, Grocery deliveries, Babysitting/child services, Ironing service, 24-hour front desk, Car hire, Luggage storage, Tour desk
Apartment
This apartment offers a fireplace. This spacious apartment comprises 1 living room, 3 separate bedrooms and 2 bathrooms with a shower and free toiletries. Meals can be prepared in the kitchen, which comes with a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment provides a washing machine, a private entrance, a tea and coffee maker as well as a terrace with city views. The unit offers 7 beds.
Hotel Policies
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