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The Palo Alto Inn

Hotel

4238 El Camino Real

hotel
hotel

Why people book this hotel

Clean rooms
10 mentions

Clean, comfortable, and friendly staff

Room was quiet, clean with fridge, microwave, safebox and solid WiFi

Comfortable rooms
10 mentions

No luxury, but a very comfortable, clean and well-located motel

It had a big bed and a working shower, fridge and lights

Friendly staff
7 mentions

Reasonable access to the staff

Very friendly staff

Great location
6 mentions

Good parking and the location generally accessible to a lot of Palo Alto

It was 45 minutes walking distance from my office

Good value
5 mentions

Excellent value

It’s a charming place, full of character and attention to detail, and absolutely…

Parking available
4 mentions

Parking easy and always avail

It has parking lot so it is easy for Uber/Lift drivers to come drop you off or p…

Overview

Located a mile off the Central Expressway, this hotel is just a minute’s drive from the San Antonio Shopping Center. It features free Wi-Fi access. A microwave, refrigerator and coffee maker are in every room at The Palo Alto Inn. They also include satellite TV and a DVD player and are furnished with a work desk. The front desk at the The Palo Alto Inn is staffed 24 hours a day. There is also a business center that offers fax and copy services. The Shoreline Amphitheater is 4.5 miles from the hotel. The historic Rengstorff House is 5.3 miles away. The property is short drive 3 miles from Stanford University.

Traveller reviews

M

Mrunalini

solo_traveller

June 16, 2026

10

I had a comfortble stay and the ambience of the motel is very warm and welcoming.

I found the motel very warm and welcoming. Since I was staying alone, it was important that I felt safe. I must say I felt totally safe and secure during my stay. I would recommend it to couples and families roo, but also single women.

Y

Yuriy

solo_traveller

June 1, 2026

10

Excellent hotel! Clean, comfortable, and friendly staff. Everything was great. Highly recommend!

R

Robert

solo_traveller

April 29, 2026

6

Easy check in, check out. Reasonable access to the staff. Good parking and the location generally accessible to a lot of Palo Alto.

O

OSKJ

couple

April 20, 2026

9

No surprises, all good as expected

Room was quiet, clean with fridge, microwave, safebox and solid WiFi. Parking easy and always avail.

S

Salvatore

couple

April 15, 2026

10

No luxury, but a very comfortable, clean and well-located motel. Excellent value. Very friendly staff. We'll be back!

I

Irimescu

solo_traveller

April 14, 2026

10

home feeling stay, best ever

it's been my best experience in my traveller life. everything, everything was thought about and cared of. even toothbrush, or they lent me an american plugin compatible with my pc. would like to give 6 stars. looking forward to more musical séjours and will definitely pass by. a hug David Irimescu

P

Pedro

solo_traveller

March 8, 2026

2

Failed my expectations

It had a big bed and a working shower, fridge and lights. It was 45 minutes walking distance from my office. It has parking lot so it is easy for Uber/Lift drivers to come drop you off or pick you up.

R

Régine

solo_traveller

February 1, 2026

10

Beautiful

Pretty room, room for clothes, bathroom with all the necessary amenities, fridge, safe, microwave, necessary for ironing, room cleaned every day...

H

Hua

solo_traveller

January 21, 2026

10

Good to sleep at night in a so quiet and clear hotel.

Has breakfast?No idea.

P

pin

family_with_children

January 20, 2026

6

We were harassed by a drunk who knocked on my door several times. He punched the wall until midnight. My kids and I were

Location is good

H

Huma

solo_traveller

January 3, 2026

9

Good location. Nice and helpful staff and clean rooms.

Good location. Clean rooms. Nice and helpful staff.

F

Florans

family_with_children

October 29, 2025

10

A Perfect Stay at The Palo Alto Inn We felt completely at home from the very first moment. Everything was excellent — the cleanliness, comfort, atmosphere, and the beautiful patio that’s perfect for relaxing. The room was spotless and very well equipped. I didn’t have high expectations before arriving, but this hotel truly surprised me — it exceeded all of them! It’s a charming place, full of character and attention to detail, and absolutely worth staying at. We felt wonderful here and would definitely come back. Thank you for such a lovely experience!

J

Jeremy

solo_traveller

October 17, 2025

10

Excellent value in an otherwise expensive location

This is a modest motel, but it was in first-rate condition, and the staff and owner were exceptionally conscientious

A

Arjan

family_with_children

September 29, 2025

9

Price/quality, staff, quitness, very clean and comfertable room, good bed, big tv

W

Wieslaw

solo_traveller

September 15, 2025

9

I will arrive to the hotel next year.

Superb!

P

Paweł

solo_traveller

September 13, 2025

10

Good location

Clean. Close to shops, restaurants and CalTrain

A

Asfawossen

solo_traveller

July 21, 2025

10

Exceptional Value and Service at Palo Alto Inn. Highly recommended.

I chose the Palo Alto Inn based on its TripAdvisor Travelers’ Choice 2023 award, and it far exceeded my expectations. Although it’s categorized as a budget business hotel, the property is managed with the care and attention of a high-end boutique hotel. Check-in was smooth and professional. My room was spacious, spotlessly clean, and matched every detail from the listing. A standout aspect of my stay was the exceptional service provided by Bhagi Sangdot, the general manager. Warm, knowledgeable, and incredibly accommodating, Bhagi went above and beyond to ensure a comfortable stay. He shared that the hotel’s service philosophy is to “never say no to a guest’s request”—even joking that if someone wanted to see an elephant, they’d explore every possibility to make it happen. That spirit of genuine hospitality really came through. Bhagi also made navigating Palo Alto seamless. He offered personalized recommendations, patiently answered all my questions, and even covered my first bus fare while guiding me through the city’s public transit system. As someone who travels frequently, this stay stood out for its exceptional value, comfort, and human touch.

A

Adnan Qayum

family_with_children

May 22, 2025

7

A nice comfortable stay at a basic motel in a good location.

A basic motel with clean rooms, comfortable beds, ample parking and a good location in Palo Alto. Check in / out was smooth and easy and they offer free snacks and water at reception which guests are free to pick up on a daily basis

L

Lucia

extended_group

February 17, 2025

8

Amenities and housekeeping exceeded expectations, those are on par with 4 star hotels on Europe. All the personnel was great, quickly dealing with whatever question or problem I needed solving.

A

Ariadna Rodriguez

couple

February 13, 2025

9

As in the photos. Very good location and nice motel.

Facilities

Accessibility

Wheelchair accessible, Toilet with grab rails

Activities

Cycling

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & Drink

Breakfast options, Snack bar

Food & drink safety

Physical distancing in dining areas, Food can be delivered to guest accommodation, Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized

General

Bicycle parking, Non-smoking throughout, Air conditioning, Designated smoking area, Heating, Safety deposit box, Pets allowed, Non-smoking rooms, Facilities for disabled guests, Family rooms

Internet

Internet services, WiFi, Free WiFi

Outdoors

Sun terrace, Garden, Terrace, Outdoor furniture, Picnic area

Parking

Parking on site, Private parking, Free parking, Parking, Accessible parking

Physical distancing

Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Pool and wellness

Sun loungers or beach chairs, Sun umbrellas

Reception services

Invoice provided

Safety & security

Carbon monoxide detector, Carbon monoxide sources, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available

Self check-in

Passport/ID information collected online before you arrive, Check-in kiosk in the lobby, Lockbox key collection at the property, Lockbox key collection near the property

Services

Concierge service, Private check-in/check-out, Vending machine (drinks), Lockers, Daily housekeeping, Grocery deliveries, Express check-in/check-out, Fax/photocopying, Luggage storage, Business centre, Room service

Transport

Public transport tickets

Deluxe King Room - Non-Smoking

This air-conditioned double room is comprised of a flat-screen TV with streaming services, a private bathroom as well as a balcony with garden views. The unit has 1 bed.

Max 3 guests 19 1 bedroom 1 bathroom
Deluxe Queen Room

Offering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with streaming services, a private entrance, a tea and coffee maker, a seating area as well as garden views. The unit offers 1 bed.

Max 2 guests 19 1 bedroom 1 bathroom
Deluxe Queen Room - Disability Access/Non-Smoking

Offering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with streaming services, a private entrance, a tea and coffee maker, a seating area as well as garden views. The unit has 1 bed.

Max 2 guests 19 1 bedroom 1 bathroom
Deluxe Queen Room with Two Queen Beds - Non-Smoking

Featuring free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned quadruple room features a flat-screen TV with streaming services, a private entrance, a tea and coffee maker, a seating area as well as garden views. The unit has 2 beds.

Max 4 guests 19 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 14:00 to 23:59
Check-outFrom 00:00 until 11:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printUpon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Last updated: Apr 12, 2024, 12:34 AM

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