Best Western Ai Cavalieri Hotel
Via Sant'Oliva 8
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Why people book this hotel
“Great location, very clean, everything was lovely”
“Reasonable location, walkable from Lolli station on the suburban line between Pa…”
“Very good sized room”
“Clean, modern rooms”
“Rooms kept very clean”
“Our room was very comfortable, clean, and easily accessible”
“The staff was extra kind & polite, helpful with every question”
“Staff extremely pleasant”
“Reasonable breakfast choice”
“All staff, front of house, breakfast staff (Marco and team), a good choice of br…”
“Extremely poor value for money”
Overview
This property offers a Special Protection Program, a strict program of precise safeguards dedicated to our guests and our staff. Situated in a completely refurbished classical building located in the historical and business centre of Palermo, this luxurious hotel is within walking distance from the main theatres, monumental churches and art galleries of the town. All of the hotel’s rooms are well equipped and elegantly furnished. Start your day in the breakfast room that faces the peaceful hotel garden, where you will enjoy a rich American breakfast buffet. Relax with a drink in the bar where you will find a good selection of famous aperitifs and cocktails served in a unique atmosphere. The elegant and comfortable hotel lobby is ideal if you need to conduct some business as it features Wi-Fi internet access. The hotel also features 2 meeting rooms that can accommodate up to 135 people.
Traveller reviews
Rosetta
solo_traveller
May 24, 2026
Great location, very clean, everything was lovely
John Norman
solo_traveller
April 17, 2026
“Great for a short stay”
Reasonable location, walkable from Lolli station on the suburban line between Palermo Centrale and the Airport. Close to bus stops for the 101 route that runs through the historic centre to the station. Very good sized room. Reasonable breakfast choice.
Rozsnyói
solo_traveller
March 29, 2026
It's a super well located hotel. The staff was extra kind & polite, helpful with every question.
Elaine
couple
March 9, 2026
Staff extremely pleasant. Rooms kept very clean
Gail
couple
March 6, 2026
“A lovely time”
On first arrival, we were greeted by receptionist Fredrica, who was very happy and very willing to advise and recommend. Lovely lady 😃 Our stay was to celebrate my husbands birthday. Our room was very comfortable, clean, and easily accessible. Good lounge area to relax, in the foyer area. All staff, front of house, breakfast staff (Marco and team), a good choice of breakfast foods very relaxed. Housekeeping team all work very hard to give the finished product ✅️ . The hotel is very centrally located, an easy walk (5 mins ) to the main square at which are restaurants, bars, and bus stops to many places. We had a most wonderful stay and birthday celebrations thank you, Hotel Cavalieri. We would certainly recommend.
Ugo
couple
November 22, 2025
“Disappointing breakfast and outdated rooms — not up to four-star standards. Great location, but I don’t think I’ll retur”
The location is excellent, but the overall experience does not match the standard of a four-star hotel. The structure would benefit from a thorough renovation, and the breakfast offering is below expectations. With some improvements, the potential of the place could truly emerge.
Michelle
solo_traveller
November 4, 2025
“Central, relaxed, good value”
Lovely old building. Clean, modern rooms. Very friendly staff
Wee Keng
couple
October 16, 2025
“Enjoy it”
Good location and good breakfast. Very classic place.
Robert
couple
September 26, 2025
“Ok but cleanliness could be better”
Good location
Micheal
couple
September 19, 2025
“I’ll visit again!”
Good location, and breakfast was excellent!
Lorenzo
couple
September 19, 2025
“Nice hotel in a great location, but I honestly think that is overpriced.”
The location it was perfect
Richard
solo_traveller
September 4, 2025
“Grossly overpriced, there are much better hotels in Palermo.”
The location is good, in the centre of Palermo. Other than that, the hotel was, to say the least, disappointing. My room was described as 'delux' - it really wasn't. Scuff marks and stains on all of the walls, the electrical sockets were discoloured and stained and the furniture looked fit for a second hand shop, not a hotel. Sound in the corridoor clearly audible in the room, as was the sound from adjacent rooms. The breakfast was ok but not 'fabulous'. Extremely poor value for money.
Paul
solo_traveller
August 15, 2025
Reception girls very friendly and helpful, giving us information and booking taxis etc, always with a smile. Breakfast area and the food was lovely. Very good location, wouldn’t hesitate to go back.
Laura
couple
June 24, 2025
Location and decor
Goran
couple
June 1, 2025
“Quiet place close to Palermo Historic Center”
Easy to check in. Room was clean. Location is very good, close to historical centrum but still in quite area, it is 5 min from bus shuttle station Politeama.
Orla
family_with_children
April 20, 2025
“Pleasant stay”
Spacious room, friendly staff
László
couple
April 5, 2025
“It's in the right place, at the right price.”
Quiet clean room, very optimal location.
Sharon
couple
March 31, 2025
The hotel is very clean and very central
Ruan
couple
March 19, 2025
The location was convenient, the bathroom was nice and the room was clean.
JenniferBug
couple
January 3, 2025
“Great central Hotel”
Comfortable and central Hotel.
Facilities
Accessibility
Toilet with grab rails, Higher level toilet, Emergency cord in bathroom
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies
Food & Drink
Breakfast options, Snack bar, Bar, Breakfast in the room
Food & drink safety
Physical distancing in dining areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized
General
WiFi available in all areas, Facilities for disabled guests, Family rooms, Safety deposit box, Soundproof rooms, Pets allowed, Non-smoking rooms, Lift, Heating, Air conditioning, Designated smoking area
Internet
WiFi, Free WiFi, Internet services
Physical distancing
Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Safety & security
24-hour security, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available
Services
Shuttle service, Fax/photocopying, Luggage storage, Express check-in/check-out, Concierge service, Private check-in/check-out, Shuttle service (additional charge), Airport shuttle (additional charge), Daily housekeeping, Airport shuttle, Business centre, Babysitting/child services, Laundry, Dry cleaning, Room service, Meeting/banquet facilities, 24-hour front desk, Packed lunches, Car hire, Tour desk, Ironing service
Transport
Airport pick up, Airport drop off
Family Room
This quadruple room features a tea/coffee maker and flat-screen TV.
Deluxe King Room with Balcony
This double room is air-conditioned and features a minibar, a tea and coffee maker as well as a balcony. The unit offers 1 bed.
Deluxe Twin Room with Balcony
The double room provides air conditioning, a minibar, a tea and coffee maker along with a balcony. The unit offers 2 beds.
Executive King Room
The spacious air-conditioned double room features a minibar, a tea and coffee maker and a safe deposit box. The unit has 1 bed.
Junior Suite with Balcony
This double room features a satellite TV and electric kettle.
Standard King Room
This double room has an electric kettle and air conditioning.
Standard Queen Room
The double room offers air conditioning, a minibar, a tea and coffee maker along with a safe deposit box. The unit has 1 bed.
Standard Twin Room
This twin room features soundproofing and minibar.
Standard Single Room
This single room is air-conditioned and features a minibar, a tea and coffee maker and a safe deposit box. The unit offers 1 bed.
Hotel Policies
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