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Best Western Ai Cavalieri Hotel

Hotel

Via Sant'Oliva 8

hotel
hotel

Why people book this hotel

Great location
16 mentions

Great location, very clean, everything was lovely

Reasonable location, walkable from Lolli station on the suburban line between Pa…

Comfortable rooms
10 mentions

Very good sized room

Clean, modern rooms

Clean rooms
8 mentions

Rooms kept very clean

Our room was very comfortable, clean, and easily accessible

Friendly staff
7 mentions

The staff was extra kind & polite, helpful with every question

Staff extremely pleasant

Breakfast available
7 mentions

Reasonable breakfast choice

All staff, front of house, breakfast staff (Marco and team), a good choice of br…

Good value
2 mentions

Extremely poor value for money

Overview

This property offers a Special Protection Program, a strict program of precise safeguards dedicated to our guests and our staff. Situated in a completely refurbished classical building located in the historical and business centre of Palermo, this luxurious hotel is within walking distance from the main theatres, monumental churches and art galleries of the town. All of the hotel’s rooms are well equipped and elegantly furnished. Start your day in the breakfast room that faces the peaceful hotel garden, where you will enjoy a rich American breakfast buffet. Relax with a drink in the bar where you will find a good selection of famous aperitifs and cocktails served in a unique atmosphere. The elegant and comfortable hotel lobby is ideal if you need to conduct some business as it features Wi-Fi internet access. The hotel also features 2 meeting rooms that can accommodate up to 135 people.

Traveller reviews

R

Rosetta

solo_traveller

May 24, 2026

9

Great location, very clean, everything was lovely

J

John Norman

solo_traveller

April 17, 2026

9

Great for a short stay

Reasonable location, walkable from Lolli station on the suburban line between Palermo Centrale and the Airport. Close to bus stops for the 101 route that runs through the historic centre to the station. Very good sized room. Reasonable breakfast choice.

R

Rozsnyói

solo_traveller

March 29, 2026

10

It's a super well located hotel. The staff was extra kind & polite, helpful with every question.

E

Elaine

couple

March 9, 2026

8

Staff extremely pleasant. Rooms kept very clean

G

Gail

couple

March 6, 2026

9

A lovely time

On first arrival, we were greeted by receptionist Fredrica, who was very happy and very willing to advise and recommend. Lovely lady 😃 Our stay was to celebrate my husbands birthday. Our room was very comfortable, clean, and easily accessible. Good lounge area to relax, in the foyer area. All staff, front of house, breakfast staff (Marco and team), a good choice of breakfast foods very relaxed. Housekeeping team all work very hard to give the finished product ✅️ . The hotel is very centrally located, an easy walk (5 mins ) to the main square at which are restaurants, bars, and bus stops to many places. We had a most wonderful stay and birthday celebrations thank you, Hotel Cavalieri. We would certainly recommend.

U

Ugo

couple

November 22, 2025

6

Disappointing breakfast and outdated rooms — not up to four-star standards. Great location, but I don’t think I’ll retur

The location is excellent, but the overall experience does not match the standard of a four-star hotel. The structure would benefit from a thorough renovation, and the breakfast offering is below expectations. With some improvements, the potential of the place could truly emerge.

M

Michelle

solo_traveller

November 4, 2025

9

Central, relaxed, good value

Lovely old building. Clean, modern rooms. Very friendly staff

W

Wee Keng

couple

October 16, 2025

8

Enjoy it

Good location and good breakfast. Very classic place.

R

Robert

couple

September 26, 2025

7

Ok but cleanliness could be better

Good location

M

Micheal

couple

September 19, 2025

9

I’ll visit again!

Good location, and breakfast was excellent!

L

Lorenzo

couple

September 19, 2025

8

Nice hotel in a great location, but I honestly think that is overpriced.

The location it was perfect

R

Richard

solo_traveller

September 4, 2025

2

Grossly overpriced, there are much better hotels in Palermo.

The location is good, in the centre of Palermo. Other than that, the hotel was, to say the least, disappointing. My room was described as 'delux' - it really wasn't. Scuff marks and stains on all of the walls, the electrical sockets were discoloured and stained and the furniture looked fit for a second hand shop, not a hotel. Sound in the corridoor clearly audible in the room, as was the sound from adjacent rooms. The breakfast was ok but not 'fabulous'. Extremely poor value for money.

P

Paul

solo_traveller

August 15, 2025

8

Reception girls very friendly and helpful, giving us information and booking taxis etc, always with a smile. Breakfast area and the food was lovely. Very good location, wouldn’t hesitate to go back.

L

Laura

couple

June 24, 2025

10

Location and decor

G

Goran

couple

June 1, 2025

10

Quiet place close to Palermo Historic Center

Easy to check in. Room was clean. Location is very good, close to historical centrum but still in quite area, it is 5 min from bus shuttle station Politeama.

O

Orla

family_with_children

April 20, 2025

8

Pleasant stay

Spacious room, friendly staff

L

László

couple

April 5, 2025

9

It's in the right place, at the right price.

Quiet clean room, very optimal location.

S

Sharon

couple

March 31, 2025

9

The hotel is very clean and very central

R

Ruan

couple

March 19, 2025

2

The location was convenient, the bathroom was nice and the room was clean.

J

JenniferBug

couple

January 3, 2025

9

Great central Hotel

Comfortable and central Hotel.

Facilities

Accessibility

Toilet with grab rails, Higher level toilet, Emergency cord in bathroom

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies

Food & Drink

Breakfast options, Snack bar, Bar, Breakfast in the room

Food & drink safety

Physical distancing in dining areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized

General

WiFi available in all areas, Facilities for disabled guests, Family rooms, Safety deposit box, Soundproof rooms, Pets allowed, Non-smoking rooms, Lift, Heating, Air conditioning, Designated smoking area

Internet

WiFi, Free WiFi, Internet services

Physical distancing

Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Safety & security

24-hour security, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available

Services

Shuttle service, Fax/photocopying, Luggage storage, Express check-in/check-out, Concierge service, Private check-in/check-out, Shuttle service (additional charge), Airport shuttle (additional charge), Daily housekeeping, Airport shuttle, Business centre, Babysitting/child services, Laundry, Dry cleaning, Room service, Meeting/banquet facilities, 24-hour front desk, Packed lunches, Car hire, Tour desk, Ironing service

Transport

Airport pick up, Airport drop off

Family Room

This quadruple room features a tea/coffee maker and flat-screen TV.

Max 4 guests 42 1 bedroom0
Deluxe King Room with Balcony

This double room is air-conditioned and features a minibar, a tea and coffee maker as well as a balcony. The unit offers 1 bed.

Max 2 guests 20 1 bedroom0
Deluxe Twin Room with Balcony

The double room provides air conditioning, a minibar, a tea and coffee maker along with a balcony. The unit offers 2 beds.

Max 2 guests 20 1 bedroom0
Executive King Room

The spacious air-conditioned double room features a minibar, a tea and coffee maker and a safe deposit box. The unit has 1 bed.

Max 2 guests 26 1 bedroom0
Junior Suite with Balcony

This double room features a satellite TV and electric kettle.

Max 2 guests 26 1 bedroom0
Standard King Room

This double room has an electric kettle and air conditioning.

Max 2 guests 20 1 bedroom0
Standard Queen Room

The double room offers air conditioning, a minibar, a tea and coffee maker along with a safe deposit box. The unit has 1 bed.

Max 2 guests 20 1 bedroom0
Standard Twin Room

This twin room features soundproofing and minibar.

Max 2 guests 20 1 bedroom0
Standard Single Room

This single room is air-conditioned and features a minibar, a tea and coffee maker and a safe deposit box. The unit offers 1 bed.

Max 1 guests 17 1 bedroom0

Hotel Policies

Check-inFrom 14:00 to 23:59
Check-outFrom 00:00 until 12:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printSmall pets are allowed up to a weight of 12 kg. When booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Last updated: Apr 11, 2024, 7:13 AM

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Best Western Ai Cavalieri Hotel - 4 Star Hotel in Palermo