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Hotel Villa Mercedes Palenque

Hotel

Carretera Palenque Ruinas km 2.9

15 nights, 2 adults

USD$2,030

Includes taxes and charges

15 nights, 2 adults

USD$2,030

Includes taxes and charges

See Rooms & Prices
hotel
hotel

Why people book this hotel

Pool
14 mentions

The pool and the garden are beautiful and well maintained

Nice pool bar

Comfortable rooms
12 mentions

Our room was spacious and quiet

We had an executive room (next to the pond)

Great location
9 mentions

Great swimming pool and a secluded location with fabulous biodiversity

Great location to explore Pelenque

Friendly staff
5 mentions

Staff are lovely — Beatriz, Josue and Alejandro were really friendly and helpful

Staff very friendly

Breakfast available
3 mentions

The breakfast was delicious, although not included

The breakfast buffet felt a little expensive and not quite as good as dinner

Clean rooms
2 mentions

The rooms are very clean with lovely bathrooms and hammocks outside

Beautiful gardens, nice big clean room, great pool

Overview

Set in tropical gardens in Palenque, this hotel has 2 outdoor pools and a Mayan-style spa. Located in a collection of charming thatched buildings, rooms feature satellite TV and a private bathroom. The restaurant at the Hotel Villa Mercedes Palenque serves traditional Mexican food. There is also a poolside bar with a terrace, loungers and hammocks. Palenque Airport is just 15 minutes’ drive from the hotel, which also offers babysitting services.

Traveller reviews

S

Stuart

couple

May 17, 2026

7

Lovely spot but needs some improvement

Great swimming pool and a secluded location with fabulous biodiversity. Our room was spacious and quiet. Staff are lovely — Beatriz, Josue and Alejandro were really friendly and helpful!

A

andreas

couple

March 16, 2026

10

Certainly a good choice.

We had an executive room (next to the pond). Really nice. The booked room (standard) had no view at all. The pool and the garden are beautiful and well maintained. The restaurant may not be cozy but the food is really good. Staff very friendly.

S

SARAH

couple

February 14, 2026

9

Super stopover for Pelenque

Great location to explore Pelenque. You can get a collectiveo to the site from the road. Nice pool bar

R

Ray

couple

February 6, 2026

9

Lovely relaxing stay in a great location.

Great hotel in a great location. Very relaxing stay with a good restaurant and friendly staff. Good size pool too.

R

Ray

couple

February 1, 2026

9

Lovely relaxing hotel with a good restaurant and easy connection to all the regions attractions.

Lovely hotel with friendly staff in a great location.

D

Duncan

solo_traveller

February 1, 2026

9

Relaxing and verdant

This hotel is located halfway between Palenque town and the famous ruins. The quiet and comfortable rooms are situated in thatched bungalows in beautifully landscaped gardens. There is a nice swimming pool. The wifi signal is sometimes problematic. The food in the restaurant is acceptable. A relaxing place to spend a few nights.

E

Emiel

couple

January 18, 2026

7

Good

Nice resort and good rooms.

J

JEAN

solo_traveller

January 9, 2026

8

Very pleasant resort like hotel, with large rooms & a lovely pool.

The hotel was conveniently situated close to the ancient ruins & Palanque was only a shot taxi ride away. The pool area was lovely & the water was refreshing. Water & coffee were provided in the room. The breakfast was delicious, although not included.

J

Jonathan

couple

October 28, 2025

8

Lovely location, great pool, pity to have loud music to spoil the peace.

Bedroom villas very nice with hammock outside. Pool area beautiful. Food menu was pretty good. Without a car it is difficult to go out to town and eat. we ended up just eating in the hotel.

J

Jeremy

family_with_children

August 29, 2025

10

A really good option if you want to be near the temples and away from the bustle of town.

The hotel is about a ten minute drive from Palenque centre and as a result calm and surrounded by forest. The grounds are well cared for and there are two pools (one was still being renovated when we stayed). The rooms are very clean with lovely bathrooms and hammocks outside. We really liked the small coffee machine in the room and the ice bucket that could be filled at the bar. Pool towels are provided and umbrellas when it rains! The restaurant was much better than we expected and we ended up eating there three times and only driving into Palenque once. It did lack atmosphere but the food was well cooked and they were very good at dealing with food allergies. The breakfast buffet felt a little expensive and not quite as good as dinner. Staff were helpful and cheerful. Basically it was the perfect location to relax, see and hear howler monkeys and explore the local area.

K

Karen

family_with_children

August 18, 2025

8

within walking distance of archaeological site of Palenque, offers swimming pool, gym and temazcal.

This hotel is within walking distance of the archaeological zone of Palenque. It offers a swimming pool, a gym, and the ancient experience of a temazcal. Surrounded by nature, you can wander freely and feel far from a typical hotel stay. At the same time, the rooms are equipped with air conditioning, an essential comfort in this town.

J

Jonathan Polin

couple

February 27, 2025

5

Good hotel catering for large tour parties requires staff improvements and redecoration.

Generally good facilities including a great swimming pool

L

Luc

couple

February 26, 2025

9

Excellent hotel within walking distance of the ruins

Lovely grounds and buildings in a tropical park like setting, great pool, comfortable rooms and good buffet breakfast.

S

Simon

solo_traveller

February 9, 2025

9

Comfortable sojourn for 2 nights. Some way from town but excellent for the ruins.

C

Christian

family_with_children

January 7, 2025

6

Nice hotel with a great location in a tropical setting.

C

chrisb

couple

January 5, 2025

8

Probably one of the better choices in Palenque

Nice comfortable room Beautiful grounds, feels like you're in the middle of the jungle Upper pool is quiet

S

Saar-Rah

couple

December 29, 2024

8

Authentic location in the jungle, decent value for money

Nice location in the jungle Large room, hot water, working fan Close to town, close to the ruins

A

Anton

couple

December 20, 2024

10

Excellent location, close to Palenque, green and quiet surrounded but jungle

P

Pierrette

couple

December 16, 2024

8

Beautiful gardens, nice pool and excellent location very close to the archeological site of Palenque.

D

Daniels

couple

November 20, 2024

8

Good with great potential.

Beautiful gardens, nice big clean room, great pool

Facilities

Activities

Fitness centre, Spa and wellness centre, Massage, Public Bath, Spa facilities, Spa lounge/relaxation area, Fitness, Walking tours

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay, Property is cleaned by professional cleaning companies

Food & Drink

Breakfast options, Coffee house on site, Wine/champagne, Fruits, Bar, Restaurant, Breakfast in the room

Food & drink safety

Physical distancing in dining areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered

General

Heating, Safety deposit box, Facilities for disabled guests, Family rooms, Non-smoking rooms, Pets allowed, Air conditioning

Internet

Internet services, Free WiFi, WiFi

Outdoors

Outdoor pool, Sun terrace, Outdoor pool (all year), Garden, Outdoor furniture

Parking

Parking, Free parking, Parking on site, Private parking

Physical distancing

Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed

Pool and wellness

Swimming Pool, Sun loungers or beach chairs, Sun umbrellas, Pool/beach towels, Swimming pool

Reception services

Invoice provided

Safety & security

Carbon monoxide detector, Carbon monoxide sources, 24-hour security, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available

Services

Shuttle service, Fax/photocopying, Luggage storage, Express check-in/check-out, Packed lunches, Tour desk, Concierge service, Shuttle service (additional charge), Trouser press, Airport shuttle (additional charge), Daily housekeeping, Grocery deliveries, 24-hour front desk, Room service, Meeting/banquet facilities, Airport shuttle, Babysitting/child services, Laundry, Ironing service

Transport

Airport pick up, Airport drop off

Double Room - Disability Access

The unit offers 2 beds.

Max 2 guests 27 1 bedroom0
King Room

Offering free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, a coffee machine, a safe deposit box as well as garden views. The unit offers 1 bed.

Max 2 guests 27 1 bedroom 1 bathroom
Superior Double Room

Featuring free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a private entrance, a coffee machine, a safe deposit box as well as garden views. The unit has 2 beds.

Max 4 guests 27 1 bedroom 1 bathroom
Superior King Room

Offering free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, a coffee machine, a safe deposit box as well as garden views. The unit has 1 bed.

Max 2 guests 27 1 bedroom 1 bathroom
Double Room with Two Double Beds

This air-conditioned room comes with 2 double beds or 1 king-size bed and features pool or garden views. It includes 31-inch plasma cable TV, a safe, telephone and a private bathroom with rain shower and free toiletries.

Max 4 guests 27 1 bedroom 1 bathroom
Deluxe King Suite

The unit has 1 bed.

Max 2 guests 270 1 bathroom

Hotel Policies

Check-inFrom 15:00 to 23:59
Check-outFrom 00:00 until 12:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printPlease inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Last updated: Apr 11, 2024, 2:07 PM

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