Hotel Ciudad Real Palenque
Carretera a Pakal-Na Km. 1.5, Col. La Mielera
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10 nights, 2 adults
Includes taxes and charges
10 nights, 2 adults
Includes taxes and charges
Why people book this hotel
“Good pool”
“Luxury hotel with lovely pool”
“Comfortable rooms, nice pool to have a rest and relax after the visit”
“Spacious rooms”
“Staff were really friendly”
“The place is lovely and friendly”
“10-15 min walk from large supermarket, 15-20 minutes from cute restaurants and A…”
“Really lovely location and facilities, staff were really helpful, we had a great…”
“-great huge and clean pool with tabogan -hamacas -not crowded -enormous parki…”
“Clean”
“Free parking, although not at all private”
Overview
Located a 15-minute drive from the stunning Palenque ruins, Hotel Ciudad Real Palenque offers a large outdoor pool and a sun terrace with hammocks. The 3 on-site restaurants serve international cuisine. Each air-conditioned room at the Ciudad Real Palenque has simple colonial-style décor and views of the gardens or pool, a TV and a bathroom with a hairdryer and toiletries. The hotel offers free Wi-Fi access in public areas throughout the hotel. Hotel Ciudad Real Palenque is situated next to the Pakal-Na highway, and offers free parking. The centre of Palenque town is just 1.5 km away, while Villahermosa International Airport is 130 km away.
Traveller reviews
Vitaly S.
family_with_children
November 9, 2025
“great place to stay”
-great huge and clean pool with tabogan -hamacas -not crowded -enormous parking
Bernadette
couple
June 23, 2025
Food was great. Staff were really friendly. Good pool.
Alberto
family_with_children
January 19, 2025
“We stayed only one night to allow the visit to the archeological area, which is 10 min by car.”
Position close to ruin area. Comfortable rooms, nice pool to have a rest and relax after the visit. The restaurant is an average one: we didn't have breakfast, but had dinner.
Tamsin
couple
January 11, 2025
“1980s tour group style hotel on a highway in the middle of nowhere with no internet”
Best thing was the water slide …when they turned off the mosquito fountain pump and could find the pump switch
Marieke
family_with_children
August 17, 2024
Luxury hotel with lovely pool. Spacious rooms. Clean. 10-15 min walk from large supermarket, 15-20 minutes from cute restaurants and ADO bus station.
Dutch Danny
family_with_children
March 27, 2024
“Bad”
Free parking, although not at all private. Anyone can park there, no one checks.
Eddie
couple
January 21, 2024
“Comfortable, friendly and quiet stay”
Large pool, decent restaurant
Rach.77
couple
January 20, 2024
“A great stay”
Really lovely location and facilities, staff were really helpful, we had a great comfortable stay and booked tours and taxis from reception. Food at the restaurant was really good.
Robert
couple
November 6, 2023
Good place to relax and all the facilities you would need from the restaurant to the pool.
Galit
family_with_children
October 24, 2023
“A nice place with a great swimming pool but the rooms could be better equipped”
The swimming pool was a great relief and very useful in the warm and humid weather of Palenque. The place is lovely and friendly.
Chris
solo_traveller
September 18, 2023
“The staff were happy to help although I spoke only English. They were polite and accommodating.”
Restaurant was ok.
Guest
solo_traveller
August 5, 2023
Great food, pool and comfy beds
Gloria
extended_group
April 11, 2023
“Enough but not good”
The hotel is clean and well located, also de food at the restaurant is tasty
Chloe
family_with_children
December 8, 2022
nice staff at the reception (not at the restaurant though) comfortable room, good amenities (pool..) good location plenty of food options at the restaurant
Szimóna
couple
November 22, 2022
The rooms war really nice, it feels like you stay in a jungle. It meets the expectations.
Michaela
couple
November 11, 2022
The pool area and garden is lovely.
ANGELIKI
extended_group
November 10, 2022
“Wonderful, we rested and enjoyed it.”
A fairytale hotel, a continuation of the superb nature that surrounded us. The food in the restaurant was very good, the rooms were huge overlooking the garden, with good wifi and very helpful staff.
Baurb
family_with_children
August 30, 2022
Perfect. It is perfect, what can I say...atmosphere, garden, services, staff, room...all! Also the price is good! Best compliments!
Gaetano
couple
August 22, 2022
the bed smell bad
Gilbert
solo_traveller
August 22, 2022
“Perfect stay!”
Everything was perfect and hotel staff were super friendly and helpful!
Facilities
Activities
Massage, Children's playground, Back massage, Neck massage, Foot massage, Couples massage, Head massage, Hand massage, Full body massage, Public Bath, Live sport events (broadcast)
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Breakfast options, Wine/champagne, Fruits, Coffee house on site, Snack bar, Restaurant, Bar, Breakfast in the room
Food & drink safety
Breakfast takeaway containers, Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized
General
Family rooms, Safety deposit box, Non-smoking rooms, WiFi available in all areas, Non-smoking throughout, Air conditioning, Designated smoking area, Bicycle parking
Internet
WiFi, Free WiFi, Internet services
Outdoors
Garden, Terrace, Sun terrace, Outdoor pool (all year), Outdoor pool, Outdoor furniture
Parking
Accessible parking, Parking on site, Private parking, Free parking, Parking
Physical distancing
Cashless payment available
Pool and wellness
Swimming Pool, Water slide, Pool with view, Pool/beach towels, Pool bar, Sun loungers or beach chairs, Kids' pool, Swimming pool
Reception services
Invoice provided
Safety & security
Key card access, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available, Access to health care professionals, Thermometers for guests provided by property
Services
Ironing service, Currency exchange, Business centre, Laundry, 24-hour front desk, Room service, Meeting/banquet facilities, Private check-in/check-out, Shared lounge/TV area, Daily housekeeping, Packed lunches, Fax/photocopying, Luggage storage
Double Room
This air-conditioned room has simple colonial-style décor and views of the pool. All rooms offer a TV and a bathroom with a hairdryer and toiletries.
Triple Room
This air-conditioned room has simple colonial-style décor and views of the pool. All rooms offer a TV and a bathroom with a hairdryer and toiletries.
Junior Suite
This spacious, air-conditioned junior suite has simple colonial-style décor, a seating area and views of the gardens. All rooms offer a TV and a bathroom with a hairdryer and toiletries.
Hotel Policies
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