123 Metcalfe Street
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1 night, 2 adults
Includes taxes and charges
1 night, 2 adults
Includes taxes and charges
“Room was spacious and had coffee machine & capsules”
“Comfortable bed and bedding”
“Staff were very friendly & helpful”
“Friendly helpful staff”
“Very central , excellent location”
“Location is very accessible”
“The rooms are clean and the facilities, including gym, are well maintained”
“The hotel was clean and the rooms are a great size”
“It took 30 minutes to get a coffee at breakfast”
Located in downtown Ottawa, within 5 minutes' walk of Parliament Hill. Each guest room includes a flat-screen TV with cable channels and pay-per-view movies. Free WiFi is provided. This hotel includes a 24-hour fitness centre and a business centre. The Ottawa Convention Centre is 1 km from The Metcalfe by Gray Collection. The popular Byward Market neighbourhood is 2 km away. We offer Chromecast streaming services, but not pay per view movies
Susan
couple
June 11, 2026
“We would certainly stay again.”
LittleWolf007
solo_traveller
May 9, 2026
“Great location and friendly staff”
Staff were very friendly & helpful. Room was spacious and had coffee machine & capsules. Bed was very comfortable and able to Chromecast to tv.
Tsz Ping Evelyn
extended_group
April 23, 2026
“Family vacation”
Very central , excellent location
Marian
family_with_children
April 10, 2026
Comfortable bed and bedding. Good sized room and shower.i
joseph
couple
February 15, 2026
“Ok.”
Friendly helpful staff. Nice aesthetic.
Kimberley
family_with_children
February 15, 2026
Great hotel with amazing and friendly staff. Beds are very comfortable. Location is very accessible. Definitely will become my go to hotel for Ottawa.
Kannan
couple
February 12, 2026
“Great place to explore Ottawa, specially in winter”
Excellent hotel with great location, good and comfortable beds and large rooms (not sure of our specific booking though)
Guillaume
couple
February 9, 2026
Very noisy HVAC rattling in room.
Krista
couple
January 21, 2026
“Inviting scent and vibe.”
We loved the decor and vibe of the hotel. The signature scent is beautiful! The restaurant was excellent and bed was super comfortable. We would recommend for anyone to stay here.
Shubhneet
couple
January 19, 2026
“Great spot, very beautiful interior and staff was very friendly.”
Great spot, very beautiful interior and staff was very friendly.
Vishwamitra
family_with_children
January 3, 2026
“Good.”
We love the food, the facilities and the ambiance of this hotel. Easily one of our favourites in the city. Except for the service in the restaurant. It is sooooo slow. It took 30 minutes to get a coffee at breakfast.
Jackie
family_with_children
December 28, 2025
“Great hotel and average restaurant”
The hotel itself is well designed and comfortable. The rooms are clean and the facilities, including gym, are well maintained
Roy
family_with_children
December 3, 2025
“Very noisy.”
The hotel was clean and the rooms are a great size. Very comfortable bedding too.
Guest
couple
November 16, 2025
“Inviting scent and vibe.”
We loved the decor and vibe of the hotel. The signature scent is beautiful! The restaurant was excellent and bed was super comfortable. We would recommend for anyone to stay here.
Malar
extended_group
October 30, 2025
“We had a great stay! Lovely ambience and a pleasant stay. Room is spacious and comfortable!”
Location and ambience
Guest
couple
October 27, 2025
“Great spot, very beautiful interior and staff was very friendly.”
Great spot, very beautiful interior and staff was very friendly.
Linda
couple
October 3, 2025
Cooles Boutique Hotel an perfekter Lage
Mary
couple
October 2, 2025
Location was great was able to walk to all sights and restaurants. Room amenities were excellent plenty of lights and power points.Bathroom was very spacious and clean with all requirements provided.Housekeeping did a great job.
Jens
solo_traveller
September 27, 2025
“Central location, friendly staff, nice with kids”
The location, The staff, basketball & table tennis, nice decoration
Rachel
couple
September 25, 2025
“Amazing staff, great valet service good value”
Decor and rooms are well sized.
Fitness centre
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay
Board games/puzzles
Restaurant, Bar, Breakfast in the room, Wine/champagne
All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation
Bicycle parking, Lift, Facilities for disabled guests, Pets allowed, Non-smoking rooms, WiFi available in all areas, Non-smoking throughout, Air conditioning, Safety deposit box, Heating, Allergy-free room
Free WiFi, Internet services, WiFi
Private parking, Parking garage, Accessible parking, Parking
Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Invoice provided
24-hour security, Key access, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas
Passport/ID information collected online before you arrive
Pet basket, Pet bowls, 24-hour front desk, Express check-in/check-out, Ironing service, Laundry, Dry cleaning, Room service, Meeting/banquet facilities, Concierge service, Trouser press, Shared lounge/TV area, Daily housekeeping, Fax/photocopying, Luggage storage, Valet parking
The double room offers air conditioning, a minibar, a tea and coffee maker and a TV. The unit has 1 bed.
This air-conditioned room includes free WiFi and a flat-screen TV with cable channels. The bathroom contains complimentary toiletries.
This air-conditioned room includes free WiFi and a flat-screen TV with cable channels. The bathroom contains complimentary toiletries.
This double room has air conditioning, a minibar and a TV. The unit has 1 bed.
This air-conditioned room is a spacious, corner unit. It includes free WiFi and a flat-screen TV with cable channels. The bathroom contains complimentary toiletries.
This air-conditioned room includes free WiFi and a flat-screen TV with cable channels. The bathroom contains complimentary toiletries.
This air-conditioned room includes free WiFi and a flat-screen TV with cable channels. The bathroom contains complimentary toiletries.
Called the Metcalfe Suite, this air-conditioned unit includes free WiFi and a flat-screen TV with cable channels. The bathroom contains complimentary toiletries. The Corner Suite is known as the "Karsh Suite" (not Metcalfe Suite).
This suite features air conditioning, a minibar and a TV. The unit offers 1 bed.
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