Hilton Garden Inn Ottawa Downtown
361 Queen Street
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10 nights, 2 adults
Includes taxes and charges
10 nights, 2 adults
Includes taxes and charges
Why people book this hotel
“I only liked the bed—nothing else”
“Good location, modern, spacious room, good facilities”
“Location, bed was so comfortable”
“and attentive, the rooms are clean and the location is on the spot”
“the staff were very friendly and helpful when we arrived and when we had our pa…”
“The service staff are very helpful”
“Very clean Hotel with very good amenities, the room was spotless”
“Was very clean, the room was comfortable, and the position was perfect, a good c…”
“Parking at which as helpful but you have to e to pay for that on top”
Overview
This hotel boasts an exceptional location in the heart of Ottawa city centre, only moments from top attractions, and features free WiFi is available in all rooms at this completely non-smoking hotel. Discover stunning works of art at the National Gallery of Canada, or explore the historic ByWard Farmer's Market, ideally placed close to the National Hotel and Suites Ottawa, an Ascend Collection Hotel. Learn the history of the area at the Canadian Museum of Civilization or visit numerous shopping centres and restaurants located near the hotel. With an indoor heated pool, a modern fitness centre, there is something for everyone at the Hilton Garden Inn Ottawa Downtown. Enjoy on-site dining, or relax in spacious guestrooms and enjoy an in-room film or high-speed internet access. ByWard Farmer's Market and the National Gallery of Canada are both within 2 km away. The Canadian Museum of Civilization is 4 minutes' drive away.
Traveller reviews
Claire
couple
June 15, 2026
Location, bed was so comfortable
Craig
couple
June 2, 2026
“Twas decent.”
No diving board and breakfast not included. (angry face)
Barry
solo_traveller
May 30, 2026
Very clean Hotel with very good amenities, the room was spotless. the staff were very friendly and helpful when we arrived and when we had our parking issue.
Deny
solo_traveller
May 25, 2026
“Decent”
Was very clean, the room was comfortable, and the position was perfect, a good compromise for the price!
Lemos
couple
May 19, 2026
“I don't recommend this place—it's extremely expensive for what little they offer. I recommend other,”
I only liked the bed—nothing else
Cecille Damani
solo_traveller
May 7, 2026
“Commendable property and staff”
The service staff are very helpful.and attentive, the rooms are clean and the location is on the spot.
Hannah
solo_traveller
March 7, 2026
“Would definitely recommend”
Good location, modern, spacious room, good facilities.
Yvonne
couple
February 17, 2026
“The room was good and clean”
No parking for oversize vehicles
Shelagh
family_with_children
January 22, 2026
“We will definitely stay here again. We were pleased with the quality of the Breakfast Buffet.”
We were very impressed with the friendliness of the staff. I had mentioned when booking that this was my Birthday Celebration, and I received a lovely birthday gift from the hotel delivered to my room.
kevin
solo_traveller
January 21, 2026
“Overall the stay was good”
could be better.
Elsie
couple
January 19, 2026
“Nice hotel, clean and comfortable”
Room and view
Robert
couple
January 19, 2026
Room stunk of stale piss
Sharon
couple
December 8, 2025
The bed was amazing, very comfortable. The very nice young gentleman that was at the front desk when we checked out . Im sorry I don't know his name . He was very pleasant ☺️
Terry
couple
December 4, 2025
Area was near to shops and amenities.
Guest
couple
October 20, 2025
“Nice hotel, clean and comfortable”
Room and view
Christine
couple
October 3, 2025
“Fantastic hotel in the centre of Ottawa, all staff were amazing!”
Very central for all Site seeing Hotel & room immaculate. Parking at which as helpful but you have to e to pay for that on top. Ate in restaurant both nights food was lovely, & both waitresses very attentive both evening. All staff friendly helpful at all times. Perfect stay!
Hayes
couple
September 27, 2025
The hotel bar beer and wine was too expensive. Nice place but....
Guest
couple
September 12, 2025
Room stunk of stale piss
Moser
family_with_children
September 1, 2025
Easy access to tourist places. Grocery nearby
Maya Kantis
couple
August 16, 2025
“It was very good and comfortable”
Facilities
Accessibility
Wheelchair accessible
Activities
Fitness, Fitness centre, Indoor pool, Indoor pool (all year)
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Breakfast options, Wine/champagne, Fruits, Kid meals, Special diet menus (on request), Snack bar, Restaurant, Bar, Breakfast in the room
Food & drink safety
Physical distancing in dining areas, Breakfast takeaway containers, Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized
General
WiFi available in all areas, Bicycle parking, Facilities for disabled guests, Family rooms, Pets allowed, Non-smoking rooms, Minimarket on site, Non-smoking throughout, Air conditioning, Lift, Safety deposit box, Heating
Internet
Free WiFi, WiFi, Internet services
Parking
Parking, Parking on site, Private parking, Parking garage, Accessible parking
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Swimming Pool, Salt-water pool, Pool/beach towels, Sun loungers or beach chairs, Swimming pool
Safety & security
Key card access, Smoke alarms, CCTV in common areas, Fire extinguishers
Safety features
Thermometers for guests provided by property, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available
Self check-in
Digital key access
Services
Daily housekeeping, Trouser press, ATM/cash machine on site, Fax/photocopying, Luggage storage, Ironing service, 24-hour front desk, Business centre, Laundry, Dry cleaning, Room service, Meeting/banquet facilities
Deluxe King Room
The spacious double room provides air conditioning, a tea and coffee maker, a seating area, a wardrobe and a flat-screen TV with streaming services. The unit offers 1 bed.
King Room
The double room features carpeted floors, a seating area with a flat-screen TV with streaming services, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit offers 1 bed.
King Room with River View
The air-conditioned double room features a flat-screen TV with streaming services, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit has 1 bed.
King Room with Roll-In Shower - Mobility/Hearing Accessible
This wheelchair accessible double room has air conditioning, a seating area with a flat-screen TV and a roll-in shower. The unit has 1 bed.
Signature King Room
The double room features carpeted floors, a seating area with a flat-screen TV with streaming services, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit offers 1 bed.
Deluxe Queen Room with Two Queen Beds - Non-Smoking
The quadruple room has carpeted floors, a seating area with a flat-screen TV with streaming services, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit has 2 beds.
Queen Room with Two Queen Beds
The quadruple room has carpeted floors, a seating area with a flat-screen TV with streaming services, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit has 2 beds.
Hotel Policies
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