MSC Hotel Otjiwarongo
Werf Street
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Why people book this hotel
“The service is top notch”
“Superb customer service very, attentive and friendly”
“lOCATION”
“Location and helpful staff”
“Good quality bedsheets, friendly staff (I had called to ask if there was Wi-Fi p…”
“The staff was friendly, the place was nice and quiet”
“The room was clean and neat”
“clean and welcoming”
“Affordable stay”
Overview
Located in Otjiwarongo, 2 km from Otjiwarongo Crocodile Ranch, MSC Hotel Otjiwarongo provides accommodation with a garden, free private parking, a shared lounge and a bar. Featuring family rooms, this property also provides guests with a sun terrace. The accommodation offers evening entertainment and room service. An à la carte, continental or Full English/Irish breakfast can be enjoyed at the property. At the hotel you will find a restaurant serving African, Caribbean and British cuisine. Vegetarian, halal and gluten-free options can also be requested. Otjiwarongo Railway Station is 3.5 km from MSC Hotel Otjiwarongo.
Traveller reviews
Malakia
extended_group
May 6, 2026
lOCATION
Gert
solo_traveller
April 5, 2026
“Such great potential, but no management intervention. Staff so helpful though.”
Location and helpful staff
Flippy
solo_traveller
March 31, 2026
the pool was dirty and we couldnt swim
Matomola
solo_traveller
March 27, 2026
The service is top notch
Mbatero
solo_traveller
March 27, 2026
“Pleasant stay, Friendly staff and I’ll be returning again”
Visually stunning/ pleasing. Superb customer service very, attentive and friendly. The room was clean and neat.
Esther
solo_traveller
March 25, 2026
“Place was so dusty”
Not really
Crde
solo_traveller
March 22, 2026
Beautiful place.. clean and welcoming
Tjitjerua
solo_traveller
March 21, 2026
breakfast was not prepared as scheduled
Roxy
solo_traveller
March 9, 2026
“Short and sufficient”
Good quality bedsheets, friendly staff (I had called to ask if there was Wi-Fi prior to booking and when I got there it wasn’t receptive from the room, the receptionist moved the rooter to ensure I am connected. He also moved me to another room when he noticed the air-con wasn’t working.
Grace
extended_group
March 8, 2026
“i could not sleep.”
I was told that the room I saw and booked on booking.com is not the one I’m going to be given, due to the fact that i was paying low, but the low price was due to the fact that I’m a genius client and i was given 15% discount. Nevertheless the rooms we were given were close to the place that was being renovated, full of dust, no aircon, no fan, very uncomfortable, and don’t appear in the pictures on booking.com.
Bonitha
solo_traveller
February 27, 2026
The staff was friendly, the place was nice and quiet.
Alfeus
solo_traveller
January 19, 2026
“I enjoy my stay, very friendly staff and looking forward to come back again in future”
It was nice
Chris
solo_traveller
January 13, 2026
“It was uncomfortable”
I liked the location of the place
Puteho
solo_traveller
December 17, 2025
There was no WIFI in day 2 of my stay
Festus
solo_traveller
December 17, 2025
“It was a great stay and the stuff are friendly in discharge of the duties”
The service from staff members was excellent
Aribeb
solo_traveller
December 2, 2025
“Stay at MSC HOTEL”
Aircon and hot water
sofia
solo_traveller
November 28, 2025
“It was okay”
Affordable stay
Meinolf
solo_traveller
November 24, 2025
“Cooling off after a car breakdown”
Friendliness and helpfulness of staff was exceptional. The restaurant and bar amnesties were top notch. I felt warmly welcomed.
Iyambo
solo_traveller
September 26, 2025
Was a pleasant stay
Else
extended_group
September 5, 2025
“Not what I ask for,”
The location is easy to find. Friendly staff
Facilities
Activities
Evening entertainment, Spa lounge/relaxation area, Cooking class, Live music/performance
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Breakfast options, Kid meals, Kid-friendly buffet, Wine/champagne, Special diet menus (on request), Restaurant, Bar, Breakfast in the room
Food & drink safety
Physical distancing in dining areas, Food can be delivered to guest accommodation, Breakfast takeaway containers, Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized
General
Indoor fireplace, Family rooms, Non-smoking rooms, Non-smoking throughout, Air conditioning
Internet
Internet services, WiFi, Free WiFi
Outdoors
Outdoor pool, Sun terrace, Outdoor pool (all year), Outdoor pool (seasonal), Garden, BBQ facilities, Picnic area, Outdoor fireplace, Outdoor furniture
Parking
Accessible parking, Parking, Free parking, Parking on site, Private parking
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Swimming Pool, Pool/beach towels, Pool bar, Shallow end, Pool cover, Fence around pool, Sun loungers or beach chairs, Sun umbrellas, Kids' pool, Swimming pool, Swimming pool toys
Reception services
Invoice provided
Safety & security
24-hour security, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available
Self check-in
Passport/ID information collected online before you arrive, Check-in kiosk in the lobby, Lockbox key collection at the property
Services
Shuttle service, Daily housekeeping, Trouser press, Shared lounge/TV area, Private check-in/check-out, Shuttle service (additional charge), Express check-in/check-out, Valet parking, Ironing service, Packed lunches, Tour desk, Fax/photocopying, Room service, Meeting/banquet facilities, Business centre, Laundry, Dry cleaning
Family Room with Shower
The spacious family room features a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. This family room has a wardrobe, a sofa, a TV and a patio. The unit offers 3 beds.
Economy Double Room
The unit offers 1 bed.
Budget Double or Twin Room
The unit has 2 beds.
Deluxe Double or Twin Room
The unit offers 2 beds.
Standard Double or Twin Room
The unit has 2 beds.
Budget Single Room
The unit offers 1 bed.
Deluxe Single Room
This air-conditioned single room has a seating area, a patio, pool views and a private bathroom. The unit has 1 bed.
Economy Single Room
The unit has 1 bed.
Standard Single Room
The unit offers 1 bed.
Hotel Policies
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