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Hotel Otavalo

Hotel

Calle Roca between García Moreno and Juan Montalvo

10 nights, 2 adults

USD$3,828.38

USD$2,488

Includes taxes and charges

10 nights, 2 adults

USD$3,828.38

USD$2,488

Includes taxes and charges

See Rooms & Prices
hotel
hotel

Why people book this hotel

Friendly staff
14 mentions

A truly beautiful property with exceptionally friendly staff

The hotel staff was, indeed, very kind and helpful

Comfortable rooms
7 mentions

Clean and comfortable rooms

The luxurious feel of the place, the level of service provided by the staff, the…

Great location
5 mentions

Love the location

Needless to say that the location of the hotel is really in the very heart of Ot…

Clean rooms
4 mentions

Everything was spotless, the beds were very comfortable, and the interior design…

Our room was clean and elegant ( and the bed in it, very comfortable )

Breakfast available
2 mentions

Breakfast was very good, particularly the freshly squeezed orange juice and the …

Breakfast is perfect the staff was so kind and helpful

Overview

Set in Otavalo, 25 km from Central Bank Museum, Hotel Otavalo offers accommodation with a shared lounge, private parking, a terrace and a restaurant. This 5-star hotel offers a bar. The accommodation features a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. All guest rooms come with a flat-screen TV with satellite channels, minibar, a coffee machine, a bidet, free toiletries and a desk. With a private bathroom fitted with a shower and a hairdryer, some units at the hotel also have a city view. At Hotel Otavalo all rooms include bed linen and towels. The nearest airport is Quito Mariscal Sucre International Airport, 86 km from the accommodation.

Traveller reviews

S

Sivanie

couple

December 26, 2025

10

The food was nothing short of superbe. They served gourmet Ecuadorian cuisine w precision and beauty. True art!

L

Liliane

couple

November 20, 2025

9

Great place! Food needs work.

A truly beautiful property with exceptionally friendly staff. Everything was spotless, the beds were very comfortable, and the interior design was both stylish and welcoming. Highly recommended!

L

Lisa

extended_group

September 23, 2025

7

We have stayed here a few times before. This time didn’t feel welcoming. Breakfast service 20 mins for coffee and no one

Love the location

M

MAURO

couple

August 1, 2025

8

The hotel staff was, indeed, very kind and helpful. Our room was clean and elegant ( and the bed in it, very comfortable ). Needless to say that the location of the hotel is really in the very heart of Otavolo.

T

Tony

couple

March 17, 2025

9

The hotel was excellent, staff very friendly and helpful.

J

Jenna

couple

March 15, 2025

10

Excellent staff and service that went above and beyond. Clean and comfortable rooms. Excellent location for a visit to Oravalo! Will be back

A

Anne

couple

February 16, 2025

10

Absolutely amazing hotel unexpected beauty in all the artwork

Art work , architecture and design

S

Samantha

solo_traveller

December 10, 2024

10

Elegant & comforting hotel, preserving local traditions & culture

Very relaxing and beautiful, the staff were incredibly professional, kind, positive and helpful.

V

Vladimir

couple

August 11, 2024

9

The hotel concept.

J

Joerg

couple

August 9, 2024

10

Great, super nice and friendly place to stay

Friendly staff, beautiful and clean hotel

J

jesper

couple

April 16, 2024

10

The service of all the hotels I stayed in Ecuador, this was by far the most professional and dedicated service I have seen. The attention for details were excellent, the cocktails amazing especially the custom cocktails were spot on. The food a real recommendation, the English level is excellent.

J

Jeroen

couple

February 11, 2024

10

Awesome hotel with great level of service.

The luxurious feel of the place, the level of service provided by the staff, the great bed, the overall experience was top-notch. We stayed just one day in Otavalo, but in that short period of time they really impressed us with the professionality.

M

Melissa

extended_group

January 13, 2024

10

Possibly the best hotel I've ever stayed in

This hotel was simply sublime. The best part were the fantastic staff, all of whom were exceptional. Turn down service was a lovely surprise. This is a converted old building, so there are aspects which couldn't be changed, such a slightly smaller room, but we loved it. Bathroom was fantastic and snacks were welcome too.

L

Lloyd613

couple

December 28, 2023

8

Beautiful hotel, very centrally located.

Breakfast was very good, particularly the freshly squeezed orange juice and the cheese scones. Our room was beautiful, the bed very comfy and the shower was excellent. The hotel is full of art and is stunning. Location is very central (5 minutes walk to the Plaza de Ponchos) and buses stop outside. Alexander on Reception was particularly helpful.

H

Hagit

couple

December 17, 2023

7

charming building, disappointing rooms, noisy party until midnight

beautiful renovated historic building, with works of art, and artistic atmosphere. the team was very nice and English speaker (as Sisa and Bernese). food was good, dinner menu was special. location in the city center, very close to the handicraft market.

A

Adam

family_with_children

November 3, 2023

10

Worth staying there

Amazing motel. Every detail was superb. Thoroughly recommend it to everyone staying in Otavalo

J

Jérôme

solo_traveller

September 9, 2023

9

top option in Otavalo

beautiful hotel, well decorated, modern equipment, friendly and helpful staff.

A

Aruna

couple

June 5, 2023

10

Lovely stay in Otavalo

Beautifully curated hotel in a perfect spot in Otavalo. Staff was amazing and food was good.

G

gilad

family_with_children

March 20, 2023

10

Great hotel, the best in Ecuador

The best hotel in town!! We had a great time there. Breakfast is perfect the staff was so kind and helpful.

P

Philip

couple

January 9, 2023

10

Exquisite in every way

This hotel is as close to perfect as you can get. The staff were simply magnificent from Manager to Handyman. The historic building, the artwork and the rooms are exquisite. The food is the best we have experienced after 3 weeks travelling through Ecuador.

Facilities

Accessibility

Wheelchair accessible

Activities

Temporary art galleries, Walking tours, Themed dinner nights, Happy hour, Tour or class about local culture, Cooking class

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & Drink

Breakfast options, Coffee house on site, Wine/champagne, Kid meals, Restaurant, Bar, Snack bar, Special diet menus (on request)

Food & drink safety

Physical distancing in dining areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered

General

Bicycle parking, WiFi available in all areas, Lift, Allergy-free room, Non-smoking throughout, Designated smoking area, Non-smoking rooms, Facilities for disabled guests, Family rooms, Safety deposit box, Soundproof rooms

Internet

Free WiFi, Internet services, WiFi

Outdoors

Sun terrace, Terrace, Outdoor furniture

Parking

Private parking, Parking garage, Parking

Physical distancing

Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed

Reception services

Invoice provided

Safety & security

Carbon monoxide detector, 24-hour security, Key access, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available

Self check-in

Passport/ID information collected online before you arrive, Check-in kiosk in the lobby

Services

Shuttle service, Ironing service, Packed lunches, Tour desk, Fax/photocopying, Luggage storage, Airport shuttle, Business centre, Laundry, Dry cleaning, 24-hour front desk, Room service, Meeting/banquet facilities, Concierge service, Private check-in/check-out, Shuttle service (additional charge), Trouser press, Airport shuttle (additional charge), Lockers, Shared lounge/TV area, Daily housekeeping, Grocery deliveries, Express check-in/check-out

Transport

Airport pick up, Airport drop off

Deluxe Room

Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious double room offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a coffee machine as well as an inner courtyard view. The unit offers 1 bed.

Max 2 guests 32 1 bedroom 1 bathroom
Queen Room

This double room features a hot tub. The spacious double room features soundproof walls, a minibar, a balcony with city views as well as a private bathroom boasting a bath. The unit has 1 bed.

Max 3 guests 43 1 bedroom 1 bathroom
Superior Double Room

The spacious double room provides soundproof walls, a minibar, a balcony with an inner courtyard view as well as a private bathroom featuring a shower. The unit offers 1 bed.

Max 2 guests 40 1 bedroom 1 bathroom
Superior Double Room

Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious double room provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a coffee machine as well as an inner courtyard view. The unit offers 1 bed.

Max 2 guests 40 1 bedroom 1 bathroom
Superior Twin Room

Offering free toiletries and bathrobes, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The spacious twin room offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a coffee machine as well as an inner courtyard view. The unit offers 2 beds.

Max 2 guests 40 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 14:00 to 23:00
Check-outFrom 08:00 until 12:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printNo special policies listed.
Last updated: Apr 10, 2024, 8:59 AM

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Hotel Otavalo - 5 Star Hotel in Otavalo