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UCHI Living Stay Otaru Suitengu

Hotel

Aioicho 4-40

hotel
hotel

Why people book this hotel

Great location
10 mentions

Can walk to place of interest in Otaru, quiet, free parking onsite and owner was…

Location was good and the place was affordable

Comfortable rooms
9 mentions

Good accom, good location, good space in room

The unit was warm, cozy, and incredibly comfortable

Clean rooms
4 mentions

Clean and well organized

Room is spacious & clean

Good value
3 mentions

The location is convenient and the price is very reasonable

Good value for money

Friendly staff
2 mentions

The staff were friendly and helpful, setting a great tone for the rest of our tr…

The staff responding to my queries via the chat was responsive

Parking available
2 mentions

The location is very central but parking was challenging due to the steep slopes…

Overview

UCHI Living Stay Otaru Suitengu is set in Otaru, 17 km from Otarushi Zenibako City Center and 35 km from Sapporo Station. With a shared lounge, the 1-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The property is non-smoking and is located 1.4 km from Otaru Station. All units at the hotel are equipped with a TV and a kitchen. At UCHI Living Stay Otaru Suitengu each room includes bed linen and towels. Shin-Sapporo Station is 47 km from the accommodation, while Otaru Canal Park is 1.9 km away. The nearest airport is Okadama Airport, 37 km from UCHI Living Stay Otaru Suitengu.

Traveller reviews

S

Seak Chuan

extended_group

May 25, 2026

8

Overall quite satisfied and value for money to accomdate 5 pax of my family

Can walk to place of interest in Otaru, quiet, free parking onsite and owner was responsive. Short walk to convenient store

Y

Yoann

family_with_children

May 8, 2026

7

Basic accommodation doing the job and affordable

Location was good and the place was affordable. it had all the basic amenities

C

Christie

family_with_children

April 14, 2026

9

Overall, the property met my expectations and offered good value for money.

The location is very convenient, with a supermarket nearby, and it’s only about a 40‑minute drive to Kiroro Ski Resort.

C

Cyndi

family_with_children

April 2, 2026

8

Helpful staff, enjoyable stay!

The location is convenient and the price is very reasonable.

S

Sam

couple

February 18, 2026

9

Spacious affordable accom

Good accom, good location, good space in room

R

Rachel

family_with_children

February 5, 2026

1

False price advertising. Be aware.

Be aware! False advertisement of price. The same price was displayed for 2 and for 4 people for our room on booking.com. So, I left the booking at 2 as we were unsure of our plans. When we arrived with 4 people, we were held ransom not being allowed into our room until we paid over 25,000 yen extra directly to Uchi Living (via Paypal which didn't work for me). Uchi living says it's booking.coms fault and booking.com says it's up to Uchi to charge what they want. So, we are still in dispute! Another family with young children had a similar situation but they had young kids, had just arrived from Cambodia and spent 2 hours kept from their room before we made the loaned payment for them. Be aware!

L

Lee-Anne

couple

February 1, 2026

8

Very pleasant stay. Good value for money. Good location

Z

zaba

couple

January 27, 2026

9

Parking space limited. Got to park early.

Clean and well organized

N

NOORHASNIDAR

extended_group

January 9, 2026

7

Cozy, warm & scenic winter stay,

Considering we came from a temperate country and were visiting in winter, the superb heating and hot bath were everything. The unit was warm, cozy, and incredibly comfortable. Bonus points for the stunning view overlooking Otaru town, waking up to that view was such a treat. A perfect winter stay. Tip: The view comes with a trade-off: the property is sort of located on a hill, so it’s not very suitable if you’re coming on foot, especially in winter. Best to take a taxi or drive.

M

Mow Yen

family_with_children

October 17, 2025

10

Room is spacious & clean

K

kelly

family_with_children

October 4, 2025

8

Friends at Hokkaido

Clean and neat. Comfortable beds. Nearby many eating places

Y

Yunice

family_with_children

September 15, 2025

7

Decent

P

Priscilla

extended_group

September 1, 2025

8

Stay at Otaru

The location is very central but parking was challenging due to the steep slopes and gravel ground. Hard to unload the luggages with the gravel ground and stairscase

F

Freda

family_with_children

August 19, 2025

9

Nice stay

B

Bak Sian Amos

extended_group

August 2, 2025

9

Location is not that ideal if not on self drive.

C

Christine

couple

July 4, 2025

7

A good stay with lots of exceise as the place was up a hill.

The room was very spacious for 2 persons and have everything we need.

O

Olivia

family_with_children

June 16, 2025

10

Comfortable stay on the hill

Spacious enough for our family of 4. Clean, easy to check in. There’s a washing machine that can be used. It was clean and the location was near many attractions (it’s on a hill so we do get a good walk after dinner :))

E

Elangovan

extended_group

June 14, 2025

8

Cost, safe and value for money!

Comfortable

J

Jonie

extended_group

June 12, 2025

9

Smooth Check-In and Comfortable Stay

Check-in was a breeze! The process was quick and efficient, and even handling the payment for an extra guest was simple and hassle-free. Everything was clearly communicated, which made the start of our stay stress-free. The staff were friendly and helpful, setting a great tone for the rest of our trip.

A

Ann

family_with_children

May 25, 2025

7

Spacious. Things/ammenities included to make our stay comfortable. Self check in but all were clearly conveyed to us. Pillows were insufficient but still ok. Drying rack provided. Very near to the shopping street. The staff responding to my queries via the chat was responsive. Allowed us to return to accommodation to retrieve something we left behind.

Facilities

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & Drink

Breakfast options

Food & drink safety

All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas

General

Non-smoking rooms, Non-smoking throughout, Air conditioning, Designated smoking area, Bicycle parking, WiFi available in all areas

Internet

Internet services, WiFi, Free WiFi

Parking

Free parking, Parking, Parking on site, Private parking

Physical distancing

Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Reception services

Invoice provided

Safety features

Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests

Self check-in

Passport/ID information collected online before you arrive, Check-in kiosk in the lobby

Services

Private check-in/check-out, Shared lounge/TV area

Family Room withBathroom Room 201

The spacious family room offers air conditioning, a washing machine, as well as a private bathroom boasting a bath and a shower. Guests can make meals in the kitchen that is fitted with a refrigerator, kitchenware, a microwave and a toaster. Rooms on the upper floors are reachable by lift. The unit has 5 beds.

Max 9 guests 49 1 bedroom 1 bathroom
Family Room with Bathroom

The family room provides air conditioning, a washing machine, as well as a private bathroom featuring a bath and a shower. Guests can make meals in the kitchen that comes with a refrigerator, kitchenware, a microwave and a toaster. Rooms on the upper floors are reachable by lift. The unit offers 3 beds.

Max 3 guests 30 1 bedroom 1 bathroom
Family Room with Bathroom Room 101

The family room offers air conditioning, a washing machine, as well as a private bathroom featuring a bath and a shower. Meals can be prepared in the well-fitted kitchen, which is fitted with a refrigerator, kitchenware, a microwave and a toaster. Rooms on the upper floors are reachable by lift. The unit offers 3 beds.

Max 6 guests 28 1 bedroom 1 bathroom
Family Room with Bathroom Room 102

The spacious family room features air conditioning, a washing machine, as well as a private bathroom boasting a bath and a shower. In the kitchen, guests will find a refrigerator, kitchenware, a microwave and a toaster. Rooms on the upper floors are reachable by lift. The unit has 5 beds.

Max 9 guests 49 1 bedroom 1 bathroom
Family Room with Bathroom Room 204

The family room provides air conditioning, a washing machine, as well as a private bathroom featuring a bath and a shower. In the well-equipped kitchen, guests will find a refrigerator, kitchenware, a microwave and a toaster. Rooms on the upper floors are reachable by lift. The unit offers 2 beds.

Max 6 guests 28 1 bedroom 1 bathroom
Family Room with Bathroom Room 205

In the fully equipped kitchen, guests will find a refrigerator, kitchenware, a microwave and a toaster. The spacious family room features air conditioning, a washing machine, as well as a private bathroom boasting a bath and a shower. The unit has 5 beds.

Max 9 guests 49 1 bedroom 1 bathroom
Family Room with Bathroom Room 301

The fully equipped kitchen has a refrigerator, kitchenware, a microwave and a toaster. The spacious family room features air conditioning, a washing machine, as well as a private bathroom boasting a bath and a shower. The unit has 5 beds.

Max 9 guests 49 1 bedroom 1 bathroom
Family Room with Bathroom Room 302

The family room offers air conditioning, a washing machine, as well as a private bathroom featuring a bath and a shower. The well-fitted kitchen features a refrigerator, kitchenware, a microwave and a toaster. Rooms on the upper floors are reachable by lift. The unit offers 3 beds.

Max 3 guests 31 1 bedroom 1 bathroom
Family Room with Bathroom Room 303

Guests can make meals in the kitchen that comes with a refrigerator, kitchenware, a microwave and a toaster. The family room offers air conditioning, a washing machine, as well as a private bathroom featuring a bath and a shower. The unit offers 3 beds.

Max 6 guests 31 1 bedroom 1 bathroom
Family Room with Bathroom Room 304

The well-fitted kitchen features a refrigerator, kitchenware, a microwave and a toaster. The family room offers air conditioning, a washing machine, as well as a private bathroom featuring a bath and a shower. The unit offers 3 beds.

Max 6 guests 28 1 bedroom 1 bathroom
Family Room with Bathroom Room 305

Guests can make meals in the kitchen that is equipped with a refrigerator, kitchenware, a microwave and a toaster. The spacious family room provides air conditioning, a washing machine, as well as a private bathroom featuring a bath and a shower. The unit offers 5 beds.

Max 9 guests 49 1 bedroom 1 bathroom
Family Room with Bathroom Room 401

The fully equipped kitchen features a refrigerator, kitchenware, a microwave and a toaster. The spacious family room provides air conditioning, a washing machine, as well as a private bathroom featuring a bath and a shower. The unit offers 5 beds.

Max 9 guests 49 1 bedroom 1 bathroom
Family Room with Bathroom Room 402

The well-fitted kitchen features a refrigerator, kitchenware, a microwave and a toaster. The family room provides air conditioning, a washing machine, as well as a private bathroom featuring a bath and a shower. The unit offers 3 beds.

Max 6 guests 31 1 bedroom 1 bathroom
Family Room with Bathroom Room 403

Guests can make meals in the kitchen that is equipped with a refrigerator, kitchenware, a microwave and a toaster. The family room provides air conditioning, a washing machine, as well as a private bathroom featuring a bath and a shower. The unit offers 3 beds.

Max 6 guests 31 1 bedroom 1 bathroom
Family Room with Bathroom Room 404

In the fully equipped kitchen, guests will find a refrigerator, kitchenware, a microwave and a toaster. The family room offers air conditioning, a washing machine, as well as a private bathroom boasting a bath and a shower. The unit has 3 beds.

Max 6 guests 28 1 bedroom 1 bathroom
Family Room with Bathroom Room 405

The spacious family room offers air conditioning, a washing machine, as well as a private bathroom boasting a bath and a shower. In the well-fitted kitchen, guests will find a refrigerator, kitchenware, a microwave and a toaster. Rooms on the upper floors are reachable by lift. The unit has 5 beds.

Max 9 guests 49 1 bedroom 1 bathroom
Standard Triple Room

The fully equipped kitchen has a refrigerator, kitchenware, a microwave and a toaster. The spacious triple room features air conditioning, a washing machine, as well as a private bathroom boasting a bath and a shower. The unit has 3 beds.

Max 6 guests 31 1 bedroom 1 bathroom
Standard Triple Room

The spacious triple room provides air conditioning, a washing machine, as well as a private bathroom featuring a bath and a shower. Guests can make meals in the kitchen that is equipped with a refrigerator, kitchenware, a microwave and a toaster. Rooms on the upper floors are reachable by lift. The unit offers 3 beds.

Max 6 guests 31 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 15:00 to 23:00
Check-outFrom 00:00 until 10:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printPlease inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Last updated: Apr 11, 2024, 10:36 AM

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