Sign In / Sign Up

Garden House Umenoya Otaru

Homestay

Hanazono1 Chome 2-2

hotel
hotel

Why people book this hotel

Comfortable rooms
12 mentions

Room is big and comfortable

Location was nice and it was reasonably comfortable

Breakfast available
12 mentions

Good breakfast

The breakfast provided was good and sufficient variety

Great location
11 mentions

Nearby has lots of restaurants Walking distance to most of the attractions and …

Very nice, traditional guest house, great location, perfect cleanliness

Friendly staff
8 mentions

The house was lovely, breakfast tasty and the staff and other travellers were ve…

The staff was very helpful and the bath was small but nice (and tattoo friendly,…

Clean rooms
6 mentions

Room is spacious with big storage cabinets Breakfast is acceptable Public bath…

So clean, neat and comfortable

Good value
3 mentions

The price-quality ratio is very good

Good value for money

Overview

Close to both Otaru Station and Otaru Canal Park, Garden House Umenoya Otaru is situated in Otaru and has a hot tub and garden. This 2-star homestay offers luggage storage space and bicycle parking. There is a sun terrace and guests can make use of free WiFi and free private parking. Some units have a balcony and/or a patio with garden views and an outdoor dining area. At the homestay, some units are allergy-free and soundproof. Guests can also relax in the shared lounge area. Otarushi Zenibako City Center is 17 km from the homestay, while Sapporo Station is 35 km from the property. The nearest airport is Okadama Airport, 38 km from Garden House Umenoya Otaru.

Traveller reviews

L

Lawrence

solo_traveller

April 15, 2026

7

Room is spacious with big storage cabinets Breakfast is acceptable Public bath room is clean, large and comfortable. Nearby has lots of restaurants Walking distance to most of the attractions and very straightforward Comparatively cheaper than other Guesthouse Owners are friendly and come from Beijing and you can practice your Chinese.

J

Jaime

extended_group

April 15, 2026

10

Incredible and perfect location

The accommodation was very beautiful and a perfect stay with my friends.

L

LUC

solo_traveller

April 4, 2026

8

Great comfortable place to stay in Otaru

A lot of equipment. Room is big and comfortable. Nice traditional Japanese atmosphere. Good breakfast. Smoking area inside the building.

N

Nurnazurah

couple

February 21, 2026

10

everything is perfect 😭🇯🇵🤍

H

Hana

couple

February 20, 2026

9

Great stay

Very nice, traditional guest house, great location, perfect cleanliness. I can imagine the garden view could be great also during summer.

R

Rahul

solo_traveller

January 19, 2026

7

Pleasant stay for the price

Location was nice and it was reasonably comfortable

F

Fion

family_with_children

December 26, 2025

9

We like its serenity. It is comfortable and convenient to eat nearby, lawson stores.

I like about the unique design and home like stay. The room is cosy and have all necessary facilities and even small onsen. The breakfast provided was good and sufficient variety. There is a pizza restaurant nearby called The Coast serves nice pizza for dinner time. it is walking distance to the Otaru Canal also.

C

Celeste

family_with_children

October 28, 2025

9

Overall I would recommend this accomodotation.

Everything was amazing in terms of the location, it's a beautiful little town with lots to see and do. The house was lovely, breakfast tasty and the staff and other travellers were very friendly.

G

Graeme

solo_traveller

October 22, 2025

9

excellent basic facilities and good breakfast

G

Genevieve

family_with_children

September 30, 2025

9

Lovely, convenient, friendly, clean and comfortable

So clean, neat and comfortable. The owners were so nice. They even presented my son with a little pizza at breakfast the morning we left. The breakfast was very nice. Close to the station and bike hire, great malls to walk down too.

;

;-zz

family_with_children

September 24, 2025

8

Breakfast is good.

I

Ivar

family_with_children

July 2, 2025

9

We had a great time at Umenoya. Our bedroom was large with tatami mats and futons on the floor, beautiful and perfect for our 15 months old girl who could run around and fall over without getting hurt. The staff was very helpful and the bath was small but nice (and tattoo friendly, despite the sign on the door).

S

Guest

solo_traveller

July 1, 2025

7

Pleasant stay for the price

Location was nice and it was reasonably comfortable

N

Nicole

couple

May 31, 2025

10

A quaint, comfortable, convenient, very good value hotel

The hotel is quite charming - with a cultural feel, especially the Japanese garden outside the breakfast room. Our bedrooms with tatami mats were comfortable and fairly spacious. The private bathroom was very small but perfectly functional. The breakfast was limited but fine. The parking outside the hotel was really handy - though it's on a first come first served basis. The location was very convenient - walking distance to the main shopping street and restaurants - but the immediate hotel area itself was quiet. We really appreciated the hotel staff's kindness about our booking mistake. The price-quality ratio is very good. We would stay there again when visiting Otaru.

R

Ravello

couple

May 24, 2025

9

Good value for money

S

shawn

couple

May 14, 2025

9

This place is an incredibly great value. The room was large and beautiful, the bath was amazing, breakfast alone was worth half the price of the room, and the staff were as helpful as can be. Even with the two drawbacks (the train nose on the nearby tracks and bathrooms being on the ground floor only), I would happily stay again.

D

Dustin

extended_group

March 21, 2025

9

Sushi Paradise

This is a perfect spot nestled in a cute restaurant district and just far enough from the main tourist strip but easy to walk there. Quaint, clean, comfortable. Breakfast is amazing! Great selection of traditional foods, coffee, and tea. Artificial onsen is hot and a great way to recover after a ski day at any of the nearby resorts.

A

Anna

couple

February 23, 2025

9

Welcoming hosts and would definitely visit again!

Lovely staff and very clean rooms. Good breakfast.

L

Lauren

family_with_children

February 1, 2025

10

10/10 recommended

Great breakfast, good location, sparkling clean and friendly staff. Would stay again for longer.

D

Doran

couple

January 12, 2025

9

Good location and very good atmospheric accommodation.

Beds on the floor but comfy and a small cahir and table included. The room had the tinniest bathroom I've ever seen but it had Good onsen bath. Good breakfast and friendly staff

Facilities

Activities

Hot tub/Jacuzzi

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & Drink

Breakfast options

Food & drink safety

Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized

General

WiFi available in all areas, Bicycle parking, Non-smoking throughout, Air conditioning, Heating, Non-smoking rooms

Internet

WiFi, Free WiFi, Internet services

Outdoors

Sun terrace, Garden

Parking

Parking, Free parking, Private parking

Physical distancing

Contactless check-in/check-out, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Reception services

Invoice provided

Safety & security

Smoke alarms

Safety features

Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Thermometers for guests provided by property, Face masks for guests available

Self check-in

Passport/ID information collected online before you arrive, Check-in kiosk in the lobby, Lockbox key collection at the property

Services

Shared lounge/TV area, Luggage storage

Budget Double Room

The unit has 2 beds.

Max 2 guests0 1 bedroom 1 bathroom
Double Room with Shared Toilet

The double room features air conditioning, soundproof walls, a balcony with garden views as well as a shared bathroom boasting a shower. The unit has 2 beds.

Max 2 guests 18 1 bedroom 1 bathroom
Double Room with Shared Toilet

The double room offers air conditioning, tatami, a balcony with garden views as well as a shared bathroom boasting a shower. The unit has 2 futons.

Max 2 guests 18 1 bedroom 1 bathroom
Double or Twin Room with Bathroom

This air-conditioned twin/double room has a private bathroom, soundproof walls, a tea and coffee maker as well as a patio. The unit has 2 beds.

Max 2 guests 18 1 bedroom 1 bathroom
Triple Room with Bathroom

This air-conditioned triple room features a private bathroom, tatami, soundproof walls as well as a patio. The unit offers 3 futons.

Max 3 guests 20 1 bedroom 1 bathroom
Triple Room with Shared Toilet

The triple room provides air conditioning, tatami, a balcony with garden views as well as a shared bathroom featuring a shower. The unit offers 3 futons.

Max 3 guests 20 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 15:00 to 22:00
Check-outFrom 06:00 until 11:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printPlease inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Last updated: Apr 11, 2024, 10:36 AM

Price Watch

Email me price updates for Hotel Garden House Umenoya Otaru

Each day we'll check prices and send you an email for your selected dates at Garden House Umenoya Otaru.

If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.

Enter your name
Enter your email

Write Review

Share your experience with other travellers.
Hotel Ratings (Click to select a rating)
Service
Rooms
Location
Loading...
Garden House Umenoya Otaru - 2 Star Hotel in Otaru