Garden House Umenoya Otaru
Hanazono1 Chome 2-2
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Why people book this hotel
“Room is big and comfortable”
“Location was nice and it was reasonably comfortable”
“Good breakfast”
“The breakfast provided was good and sufficient variety”
“Nearby has lots of restaurants Walking distance to most of the attractions and …”
“Very nice, traditional guest house, great location, perfect cleanliness”
“The house was lovely, breakfast tasty and the staff and other travellers were ve…”
“The staff was very helpful and the bath was small but nice (and tattoo friendly,…”
“Room is spacious with big storage cabinets Breakfast is acceptable Public bath…”
“So clean, neat and comfortable”
“The price-quality ratio is very good”
“Good value for money”
Overview
Close to both Otaru Station and Otaru Canal Park, Garden House Umenoya Otaru is situated in Otaru and has a hot tub and garden. This 2-star homestay offers luggage storage space and bicycle parking. There is a sun terrace and guests can make use of free WiFi and free private parking. Some units have a balcony and/or a patio with garden views and an outdoor dining area. At the homestay, some units are allergy-free and soundproof. Guests can also relax in the shared lounge area. Otarushi Zenibako City Center is 17 km from the homestay, while Sapporo Station is 35 km from the property. The nearest airport is Okadama Airport, 38 km from Garden House Umenoya Otaru.
Traveller reviews
Lawrence
solo_traveller
April 15, 2026
Room is spacious with big storage cabinets Breakfast is acceptable Public bath room is clean, large and comfortable. Nearby has lots of restaurants Walking distance to most of the attractions and very straightforward Comparatively cheaper than other Guesthouse Owners are friendly and come from Beijing and you can practice your Chinese.
Jaime
extended_group
April 15, 2026
“Incredible and perfect location”
The accommodation was very beautiful and a perfect stay with my friends.
LUC
solo_traveller
April 4, 2026
“Great comfortable place to stay in Otaru”
A lot of equipment. Room is big and comfortable. Nice traditional Japanese atmosphere. Good breakfast. Smoking area inside the building.
Nurnazurah
couple
February 21, 2026
everything is perfect 😭🇯🇵🤍
Hana
couple
February 20, 2026
“Great stay”
Very nice, traditional guest house, great location, perfect cleanliness. I can imagine the garden view could be great also during summer.
Rahul
solo_traveller
January 19, 2026
“Pleasant stay for the price”
Location was nice and it was reasonably comfortable
Fion
family_with_children
December 26, 2025
“We like its serenity. It is comfortable and convenient to eat nearby, lawson stores.”
I like about the unique design and home like stay. The room is cosy and have all necessary facilities and even small onsen. The breakfast provided was good and sufficient variety. There is a pizza restaurant nearby called The Coast serves nice pizza for dinner time. it is walking distance to the Otaru Canal also.
Celeste
family_with_children
October 28, 2025
“Overall I would recommend this accomodotation.”
Everything was amazing in terms of the location, it's a beautiful little town with lots to see and do. The house was lovely, breakfast tasty and the staff and other travellers were very friendly.
Graeme
solo_traveller
October 22, 2025
“excellent basic facilities and good breakfast”
Genevieve
family_with_children
September 30, 2025
“Lovely, convenient, friendly, clean and comfortable”
So clean, neat and comfortable. The owners were so nice. They even presented my son with a little pizza at breakfast the morning we left. The breakfast was very nice. Close to the station and bike hire, great malls to walk down too.
;-zz
family_with_children
September 24, 2025
Breakfast is good.
Ivar
family_with_children
July 2, 2025
We had a great time at Umenoya. Our bedroom was large with tatami mats and futons on the floor, beautiful and perfect for our 15 months old girl who could run around and fall over without getting hurt. The staff was very helpful and the bath was small but nice (and tattoo friendly, despite the sign on the door).
Guest
solo_traveller
July 1, 2025
“Pleasant stay for the price”
Location was nice and it was reasonably comfortable
Nicole
couple
May 31, 2025
“A quaint, comfortable, convenient, very good value hotel”
The hotel is quite charming - with a cultural feel, especially the Japanese garden outside the breakfast room. Our bedrooms with tatami mats were comfortable and fairly spacious. The private bathroom was very small but perfectly functional. The breakfast was limited but fine. The parking outside the hotel was really handy - though it's on a first come first served basis. The location was very convenient - walking distance to the main shopping street and restaurants - but the immediate hotel area itself was quiet. We really appreciated the hotel staff's kindness about our booking mistake. The price-quality ratio is very good. We would stay there again when visiting Otaru.
Ravello
couple
May 24, 2025
Good value for money
shawn
couple
May 14, 2025
This place is an incredibly great value. The room was large and beautiful, the bath was amazing, breakfast alone was worth half the price of the room, and the staff were as helpful as can be. Even with the two drawbacks (the train nose on the nearby tracks and bathrooms being on the ground floor only), I would happily stay again.
Dustin
extended_group
March 21, 2025
“Sushi Paradise”
This is a perfect spot nestled in a cute restaurant district and just far enough from the main tourist strip but easy to walk there. Quaint, clean, comfortable. Breakfast is amazing! Great selection of traditional foods, coffee, and tea. Artificial onsen is hot and a great way to recover after a ski day at any of the nearby resorts.
Anna
couple
February 23, 2025
“Welcoming hosts and would definitely visit again!”
Lovely staff and very clean rooms. Good breakfast.
Lauren
family_with_children
February 1, 2025
“10/10 recommended”
Great breakfast, good location, sparkling clean and friendly staff. Would stay again for longer.
Doran
couple
January 12, 2025
“Good location and very good atmospheric accommodation.”
Beds on the floor but comfy and a small cahir and table included. The room had the tinniest bathroom I've ever seen but it had Good onsen bath. Good breakfast and friendly staff
Facilities
Activities
Hot tub/Jacuzzi
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Breakfast options
Food & drink safety
Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized
General
WiFi available in all areas, Bicycle parking, Non-smoking throughout, Air conditioning, Heating, Non-smoking rooms
Internet
WiFi, Free WiFi, Internet services
Outdoors
Sun terrace, Garden
Parking
Parking, Free parking, Private parking
Physical distancing
Contactless check-in/check-out, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Reception services
Invoice provided
Safety & security
Smoke alarms
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Thermometers for guests provided by property, Face masks for guests available
Self check-in
Passport/ID information collected online before you arrive, Check-in kiosk in the lobby, Lockbox key collection at the property
Services
Shared lounge/TV area, Luggage storage
Budget Double Room
The unit has 2 beds.
Double Room with Shared Toilet
The double room features air conditioning, soundproof walls, a balcony with garden views as well as a shared bathroom boasting a shower. The unit has 2 beds.
Double Room with Shared Toilet
The double room offers air conditioning, tatami, a balcony with garden views as well as a shared bathroom boasting a shower. The unit has 2 futons.
Double or Twin Room with Bathroom
This air-conditioned twin/double room has a private bathroom, soundproof walls, a tea and coffee maker as well as a patio. The unit has 2 beds.
Triple Room with Bathroom
This air-conditioned triple room features a private bathroom, tatami, soundproof walls as well as a patio. The unit offers 3 futons.
Triple Room with Shared Toilet
The triple room provides air conditioning, tatami, a balcony with garden views as well as a shared bathroom featuring a shower. The unit offers 3 futons.
Hotel Policies
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