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Hotel Hakuba Berghaus

Hotel

Chikuniotu 12840-1

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Why people book this hotel

Friendly staff
7 mentions

The satff was very helpful

Staff were most friendly and patient

Comfortable rooms
7 mentions

Spacious tatami rooms with great view and very comfy bed

Large nice rooms, Good alcohol drinks, onsen facilities, ski in ski out

Great location
6 mentions

Great ski in/out location, lovely staff and enjoyed the food

It definitely exceeded our expectations and was perfect location for skiing in H…

Clean rooms
5 mentions

The rooms are very spacious and well set up, the private and public Onsen are so…

Private bathroom was clean

Breakfast available
5 mentions

We love buffet drinks and dinner/breakfast after skiing

Even with just us as the only guests at the facility, they went above and beyond…

Overview

Situated in Otari, Hotel Hakuba Berghaus offers ski-to-door access. This 2-star hotel offers a ski pass sales point. Free WiFi is available. The units in the hotel are fitted with a flat-screen TV. The rooms will provide guests with a fridge. A continental breakfast is served daily at the property. Guests can chose from 3 different meal types for both breakfast and dinner. Hotel Hakuba Berghaus offers a sauna. The area is popular for skiing, and ski equipment hire is available at the accommodation. Tsugaike Kogen Ski Area is located directly in front of the property, around 10 metres away from Hotel Hakuba Berghaus.

Traveller reviews

X

Xiao Qian

extended_group

March 24, 2026

9

Spacious, lovely view, comfy beds, and great tatami.

Spacious tatami rooms with great view and very comfy bed. Having the laundry and vending machines on Level 2 was so convenient, even have ice machine. Also direct slope access from the ski locker room in the hotel basement. They have private bath too

P

Phattraporn

couple

February 26, 2026

10

We love buffet drinks and dinner/breakfast after skiing. Ski-in ski out was very convenient durring the day. The satff was very helpful.

J

John

couple

February 25, 2026

9

Love it

Large nice rooms, Good alcohol drinks, onsen facilities, ski in ski out

H

Henrik

couple

January 28, 2026

10

Great stay, great location

Great ski in/out location, lovely staff and enjoyed the food.

K

KA ON

couple

April 7, 2025

10

Good ski-in, ski-out hotel

W

Wei-Yao

family_with_children

April 4, 2025

8

I'll be back.

Just 20 meters from the ski slope—it's like a dream come true! Feel the adrenaline rush as you glide down to the lift and dive into the thrilling slopes. And when it's time to unwind, you can effortlessly ski right up to your back door! The convenience is unbeatable! This is, without a doubt, the best ski-in, ski-out experience I've ever had—prepare for pure exhilaration! And let’s talk about dinner—it was absolutely fantastic! While the daily menu might not change much, every dish was bursting with flavor. Even with just us as the only guests at the facility, they went above and beyond to prepare an incredible breakfast and dinner that truly impressed us!

J

Joachim

family_with_children

January 13, 2025

9

Wonderful Japanese hotel, well managed and lots of character... enjoyed every minute!

It definitely exceeded our expectations and was perfect location for skiing in Hakuba area, specifically in the Tsugaike Kogen ski area, which has very nice ski slopes for all levels. We travelled as a family from Tokyo to Nagano by train, then from Nagano to Hakuba by bus and then with a local bus to Tsugaike Kogen. All very well organized and easy to reach. The street of Berghaus is next to the slope which is very convenient at the end of a day of skiing or snowboarding. The ski rental shops and small supermarket are within 5-10 minutes walk. The owners really made us feel welcome from the beginning, tolerating our lack of knowledge of Japanese language :-) and answering our questions about Japanese culture and cuisine with passion and patience. The rooms are very spacious and well set up, the private and public Onsen are so relaxing at the end of each day, rooms and hotel are very clean. The breakfast and Japanese dinner were delicious, not too much choice but definitely enough for everyone's taste and again the quality was just excellent.

M

MingSum

extended_group

April 5, 2024

8

Staff were most friendly and patient. They went out of their way and tried their absolute best to assist us with all requests even though their first language was not English

E

Elisa

couple

March 20, 2024

10

Lots of space in the rooms, and carpark is the ski slope!

Lots of room to hang out and dry ski clothes in without having to sit on your bed the whole time. Private bathroom was clean

V

Vee Jeng

couple

March 13, 2024

10

big and clean comfortable room for ski trip

Very friendly service from front desk and the chef can speak pretty good english. Comfy breakfast and ski in sky out resort, perfect for you to quickly get to the chair lift/gondola without carrying the heavy ski or board gears on the road. The room is very clean with room cleaning, and there’s public onsen perfect after a long day of skiing

A

Ashley

couple

March 1, 2024

8

Ticked the boxes

Good location food.

E

E.C

couple

February 7, 2024

9

Superb ski-in ski-out Ryokan: spacious rooms, delicious dining, reasonable prices, welcoming staff!

Nestled in a splendid location, this ski-in ski-out Ryokan boasts a prime spot. Our room, offering ample space and a charming street view, remained tranquil and picturesque throughout our stay. The breakfast and dinner served were simply delectable. Even during the peak season, we found the pricing to be acceptable, considering the exceptional service and amenities provided. Additionally, the friendly staff added to the overall enjoyment of our stay.

J

Jack

family_with_children

February 4, 2024

10

Second year staying here and nothing shy of exceptional!

Everything!

H

Hiu Kwan

couple

January 3, 2024

8

I would highly recommend this place to people who plan to ski at Tsugaike.

The hotel is right at the edge of the ski track so it is super convenient for skiers. Staff are very friendly and they offered pick-up and drop-off service to the bus station. Nice hot baths after a day of exercise. Laundromat is available. Room is pretty sound-proof and I had sound sleeps as a light sleeper. Food is delicious too.

L

Lou

couple

October 18, 2023

10

Spacious, well equiped traditional Japanese tatami room! Staff are very friendly and helpful

L

Lou

couple

October 18, 2023

10

Spacious, well equiped traditional Japanese tatami room! Staff are very friendly and helpful

J

Jack

family_with_children

February 8, 2023

10

Best 2 weeks of my entire life!

This place was a powder hounds dream! Location, food, cleanliness were exceptional! Definitely will be back there again asap

A

Akiko

extended_group

December 30, 2022

7

you can ski down directly and clean and staff very pleasant

Facilities

Activities

Skiing, Hiking, Open-air bath, Public Bath, Walking tours

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & Drink

Wine/champagne, Breakfast options, Bar

Food & drink safety

Physical distancing in dining areas

General

Non-smoking rooms, Heating, Non-smoking throughout, Air conditioning, Designated smoking area, WiFi available in all areas, Indoor fireplace

Internet

Free WiFi, WiFi, Internet services

Outdoors

Terrace

Parking

Parking, Free parking, Parking on site, Private parking

Physical distancing

Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Reception services

Invoice provided

Safety & security

Key access, Smoke alarms, CCTV in common areas, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Thermometers for guests provided by property

Services

Vending machine (drinks), Shared lounge/TV area, Daily housekeeping, Laundry, Luggage storage

Ski

Ski storage, Ski equipment hire on site, Ski pass vendor, Ski-to-door access

Twin Room with Mountain View

The air-conditioned twin room offers a TV with satellite channels, a safe deposit box, an electric kettle, yukata as well as mountain views. The unit has 2 beds.

Max 2 guests 16 1 bedroom0
Twin Room with Shower

This air-conditioned twin room includes a TV with satellite channels, a private bathroom as well as a balcony with mountain views. The unit offers 2 beds.

Max 2 guests 28 1 bedroom 1 bathroom
Twin Room with Shower

The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned twin room features a TV with satellite channels, tatami, a safe deposit box, an electric kettle as well as city views. The unit has 2 beds.

Max 2 guests 28 1 bedroom 1 bathroom
Quadruple Room

The air-conditioned quadruple room offers a TV with satellite channels, tatami, a safe deposit box, an electric kettle as well as city views. The unit offers 2 beds and 2 futons.

Max 4 guests 30 1 bedroom0
Quadruple Room with Mountain View

The air-conditioned quadruple room features a TV with satellite channels, tatami, a safe deposit box, an electric kettle as well as mountain views. The unit has 2 beds and 2 futons.

Max 4 guests 30 1 bedroom0
Quadruple Room with Shower

The quadruple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This quadruple room is air-conditioned and features a TV with satellite channels, tatami, a safe deposit box and an electric kettle. The unit offers 2 beds and 2 futons.

Max 4 guests 30 1 bedroom 1 bathroom
Quadruple Room with Shower

The quadruple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned quadruple room offers a TV with satellite channels, tatami, a safe deposit box, an electric kettle as well as city views. The unit has 2 beds and 2 futons.

Max 4 guests 32 1 bedroom 1 bathroom
Quadruple Room with Shower

The quadruple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned quadruple room features a TV with satellite channels, tatami, a safe deposit box, an electric kettle as well as mountain views. The unit has 2 beds and 2 futons.

Max 4 guests 32 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 15:00 to 22:00
Check-outFrom 00:00 until 10:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printNo special policies listed.
Last updated: Apr 11, 2024, 11:16 AM

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Hotel Hakuba Berghaus - 2 Star Hotel in Otari