Hotel Emma
Prästgatan 31
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Why people book this hotel
“The breakfast was delicious and filled with local products”
“Breakfast buffet provided by the teception was excellent”
“Spacious, tastefully decorated”
“Very comfortable bed”
“Great location”
“Good location, great value, sad breakfast has moved to cafe nearby”
“Old fashioned service”
“The staff was very attentive and available from the moment of booking until our …”
“Cozy room, lovely bathroom products, clean, good breakfast”
“Loved how comfortable it was, beds were great, clean, easy check in and out, ver…”
“Good value for money”
Overview
Situated on Prästgatan pedestrian street in central Östersund, Hotel Emma offers free WiFi and individually decorated rooms with TV and a private bathroom with shower. Stortorget Square is 70 metres away. All rooms at Emma Hotel feature wooden floors and a work desk. Some rooms have a bed sofa while others include a seating area. A buffet breakfast with local and organic ingredients is served each morning. Dinner can be delivered to the hotel from a local restaurant and guests can also dine at the restaurant at a discounted rate. Relaxation options include a common TV lounge where free hot drinks and cookies are available at all times. Bicycle rental is possible from May until October. Guests enjoy a discounted price at Sport's Gym, within 250 metres of the hotel. Local handicrafts are available for purchase at the hotel. Several shops, restaurants and pubs are located in the surrounding area. Östersund Central Station is 600 metres away.
Traveller reviews
Kristen
couple
May 29, 2026
“Too quick.”
What’s not to like. Spacious, tastefully decorated. Room has all we needed. Close to restaurants, shopping, water, train. Hotel Emma went out of there way to make us comfortable and set for our early start. Old fashioned service. Can’t fault them. Strongly recommend.
Anthony
extended_group
April 21, 2026
“Greta little hotel”
Good value for money. Great location. Very comfortable bed.
Wan
solo_traveller
December 28, 2025
Breakfast was no longer on site and not as good as before.
Ternstrom
solo_traveller
December 17, 2025
Good location, great value, sad breakfast has moved to cafe nearby.
Liedeke
couple
November 17, 2025
Cozy room, lovely bathroom products, clean, good breakfast
KAMILLA RENATA
couple
October 7, 2025
“Wonderful stay!”
Our stay was wonderful. The staff was very attentive and available from the moment of booking until our departure. Optimal location, truly feels like a home away from home. The breakfast was delicious and filled with local products. The first day we spent there we had breakfast at the hotel, while the second day it was the first time they were serving breakfast in a partnering Café basically next door to the hotel. Both breakfasts were great and we even received a complimentary little gift bag filled with local products in occasion of the first breakfast at the Café. Everything was perfect! We'll definitely return if passing through Östersund again.
Maria
couple
September 22, 2025
“Well equipped budget hotel”
Easy access to building and room outside of the receptions opening hours, and decent signage throughout the building. Do note the hotel seem to share some space with other companies and households. The room lacked nothing, except charm. The roomy bathroom of our end-of-hall room was in true budget style, no tiles and simple shower and washbasin. A shared lounge area provides coffe & tea and ironing equipment. Breakfast buffet provided by the teception was excellent. Served weekends until 10:30.
Brenda
couple
September 2, 2025
“Value for money.”
Perfect location, tea and coffee facilities provided. Helpful and obliging staff. Very comfortable.
Cathie
couple
August 30, 2025
“Comfortable, clean, central”
Loved how comfortable it was, beds were great, clean, easy check in and out, very central location. Shower was really good too. Good choice of breakfast options.
Michael
extended_group
August 24, 2025
“Exceptional service”
The receptionist also called Emma after the hotel was amazing. She makes a great false potato cake for an afternoon snack and organise an early take away breakfast for our train journey.
Sue
couple
August 12, 2025
“The property was in a very good position, clean, comfy beds, good showers, delicious breakfast using local produce, love”
The property was in a great position, clean, comfy beds, great breakfast and lovely staff. It was only a small hotel and made you feel like it was a guest house. We arrived after reception was closed and it was a very easy process to get and and go to our rooms.
Julian
couple
August 10, 2025
“Highly Recommend”
Late check-in after reception was closed on Sunday night - it went well with the door/key codes supplied. Unfortunately, had to leave very early the next day before breakfast, so missed out on the wonderful breakfast that we had experienced the prior week. The room was very large and clean and the beds extremely comfortable. Would definitely recommend this hotel with the wonderful attention to detail.
Nigel
extended_group
August 1, 2025
Great location and parking for motorcycles in the courtyard. Breakfast buffet
Henrik
couple
July 28, 2025
Great breakfast!
SUE54
couple
July 11, 2025
Lovely fresh breakfast, large comfortable room. Close to the station.
Julian
couple
July 8, 2025
“Highly Recommend!”
The room was very spacious with lovely high ceilings and a very comfortable bed with soft bedding. The breakfast was absolutely out of this world, amazing attention to detail with such a wide selection available and impressive ingredients. I particularly liked the fruit juice 'shot' with the beautiful ginger flavour - a great way to wake up and start the day! Thank you for a wonderful stay, we will be back soon!
Susan
couple
June 21, 2025
“Great small hotel with welcoming staff, refreshments available on arrival and delicious breakfast”
Sandra
couple
June 18, 2025
“Little gem in heart of Ostersund”
Large room, nice breakfast
Simon
couple
June 6, 2025
“Great”
Room excellent. Shower excellent. Breakfast excellent
Anita
solo_traveller
May 21, 2025
“Wonderful - will stay again!”
An incredibly practical and guest-friendly hotel - I was on a long road trip and Emma had everything I needed to re-boot - including a freezer compartment in the room fridge for my picnic bag ice packs! Lovely genuine old school atmosphere - no hyped up decor - simply large, airy and comfortable rooms and wonderful breakfast buffet. Thank you 🫶🏼
Facilities
Accessibility
Toilet with grab rails, Lower bathroom sink
Activities
Temporary art galleries, Aerobics, Bingo, Fishing, Skiing, Windsurfing, Canoeing, Cycling, Bowling
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Breakfast options, Breakfast in the room, Fruits
Food & drink safety
All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas, Food can be delivered to guest accommodation, Breakfast takeaway containers, Delivered food is securely covered
General
Bicycle parking, Non-smoking rooms, Allergy-free room, Non-smoking throughout, WiFi available in all areas, Lift, Safety deposit box, Heating, Family rooms, Facilities for disabled guests, Pets allowed
Internet
Internet services, Free WiFi, WiFi
Outdoors
Terrace, Outdoor furniture
Parking
Parking, Parking garage
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Reception services
Invoice provided
Safety & security
Key access, Smoke alarms, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, First aid kit available, Face masks for guests available
Self check-in
Lockbox key collection at the property
Services
Pet bowls, Shared lounge/TV area, Daily housekeeping, Room service, Fax/photocopying, Luggage storage
Family Room (2 Adults + 2 Children)
Features a TV, seating area and work desk. Please note that the room consists of 2 twin beds and 2 extra beds or 2 twin beds and a sofa bed.
Double or Twin Room
Features a TV, seating area and work desk.
Single Room
Features a TV, radio and work desk.
Hotel Policies
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