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SureStay Plus Hotel by Best Western Shin-Osaka

Hotel

Yodogawa-ku Nishinakajima 2-11-21

hotel
hotel

Why people book this hotel

Great location
14 mentions

Location

The location is great close to the train station and next to combini

Friendly staff
11 mentions

The staff accepted and Amazon parcel on my behalf before arriving and was very k…

Considering the location and the level of service provided, the price represents…

Comfortable rooms
9 mentions

Quiet

Due to a not-found reservation, I got a room upgrade from Standard to Executive …

Clean rooms
4 mentions

The interior of the hotel was clean, well-maintained, and equipped with all the …

Clean

Good value
3 mentions

I strongly recommend this place to everyone who wants to save money and not pay …

Very friendly staff (standard in Japan), spacious room (for Japan), good price f…

Overview

Located just a 5-minute walk from Nishinakajima Minamikata Subway Station, Sure Stay Plus Hotel by Best Western Shin Osaka offers simple guestrooms and free property-wide Wi-Fi. JR Shin Osaka Shinkansen (bullet train) Station is a 1-minute subway ride away. Each room comes with a flat-screen TV, a telephone and an electric kettle. The en suite bathroom has a bath tub and free toiletries. Guests at Sure Stay Plus Hotel by Best Western Shin Osaka can request to have massages for a fee. A 24-hour front desk is available, and drinks vending machines can be used. Universal Studios Japan is a 15-minute train ride and a 15-minute walk away. Lively Namba area is a 13-minute subway ride away, while Osaka Castle can be reached within a 15-minute drive. Restaurant Pisces offers a Japanese and Western-style breakfast buffet.

Traveller reviews

J

Jackie_333

solo_traveller

June 26, 2025

8

Great location

Location. Quiet. Hospitable with provision of pyjamas, slippers, and nice toiletries.

M

Mark

solo_traveller

June 15, 2025

8

Nice hotel will stay here again. The staff accepted and Amazon parcel on my behalf before arriving and was very kind. The location is great close to the train station and next to combini.

D

Davide

solo_traveller

June 13, 2025

10

Great place to stay

Although the exterior of the building was undergoing renovations during my stay, this did not impact the quality of the experience. The interior of the hotel was clean, well-maintained, and equipped with all the necessary amenities. Considering the location and the level of service provided, the price represents excellent value. The staff were generally satisfactory and available when needed. Overall, a very convenient and reasonably priced option in Osaka.

S

Guest

couple

June 10, 2025

9

Great value for money

Due to a not-found reservation, I got a room upgrade from Standard to Executive and this was really great! Hotel services and staff are really professional

B

Brie-Anna

extended_group

May 28, 2025

7

Great location for a couple of nights

Pretty good location. Nice to see the area, very different to the extremely modern areas of Osaka. Easy to walk to local malls and stations (10-15mins). Nice walk to the Shinkansen also.

G

Girisabandula

solo_traveller

May 24, 2025

9

Great stay for short stay

Closer to metro and convenient hotel

S

Sofiia

couple

April 27, 2025

10

It was great time and

Room wasn’t super big, but it was comfortable and had all necessary amenities. Also, the staff was very kind and responded to all our requests, the whole experience was good. I strongly recommend this place to everyone who wants to save money and not pay for overpriced hotels in Dotonbori area. This hotel is 15 mins away from Dotonbori and Umeda by metro. So it was great for us

J

Jamie

solo_traveller

April 24, 2025

9

Overall a very comfortable and pleasant stay.

Very friendly and helpful staff. Allowed me to extend my check out and also held my luggage for me after checkout. Made my final day in Japan very stress free. Thank you.

C

Cesar Augusto

extended_group

April 22, 2025

8

Great staff

Staff was really helpful.

G

Gabriel

couple

March 24, 2025

9

nice stay

close to train station.

L

Lucy

couple

March 23, 2025

7

It was ok, but not the best

The property is pretty close to the station. The seven/eleven across the street is of great convenience for any snack. Laundry service available with coins. The staff, although with a low level of English, really nice and professional.

C

Christian

solo_traveller

March 23, 2025

8

Absolutely okay

Very friendly staff (standard in Japan), spacious room (for Japan), good price for value, remote to Osaka City but best for Trips to surrounding destinations via train (Shin Osaka station nearby)

L

Lucia

couple

March 21, 2025

8

Close to a station. Clean. Bigger rooms then are standard in Japan.

M

Matija

couple

March 17, 2025

9

It was a pleasant stay

Everything was nice and clean. You have everything you need for a comfortable stay. Room was big enough.

M

Marta

extended_group

March 17, 2025

8

Comfortable hotel!

Great location Comfortable room

J

JACK

family_with_children

March 16, 2025

8

It was nice and close to the station the staff were friendly and very helpful and there is a convenience store across the road

A

Ashley

couple

March 14, 2025

10

Comfortable, room was spacious

Nice view, have a smoking room. Room service provided daily

J

Jennifer

couple

March 5, 2025

8

The lady from the reception was very helpful. It's near the MRT line. It's across a 7-11:)

V

Vinci

couple

March 3, 2025

8

Great stay, perfect location for travelling!

Good location, train station very close, rooms are clean and functional :)

S

Sam

family_with_children

February 25, 2025

6

None

Facilities

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & Drink

Breakfast options

Food & drink safety

All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas

General

Non-smoking rooms, Lift, Safety deposit box, Heating, Air conditioning, Designated smoking area

Internet

WiFi, Free WiFi, Internet services

Parking

Parking on site, Private parking, Parking

Physical distancing

Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Safety & security

24-hour security, Key card access, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests

Services

Meeting/banquet facilities, 24-hour front desk, Laundry, Ironing service, Fax/photocopying, Luggage storage, Trouser press, Vending machine (drinks), Daily housekeeping

Deluxe Double Room - Non-Smoking

The double room includes a private bathroom, well-fitted with a bath, a bidet, a hairdryer and slippers. The double room offers air conditioning, pajamas, heating and a TV. The unit offers 1 bed.

Max 3 guests0 1 bedroom 1 bathroom
Executive Twin Room - Non-Smoking

The double room includes a private bathroom, well-fitted with a bath, a bidet, a hairdryer and slippers. The double room comes with a TV, air conditioning, pajamas, as well as heating. The unit offers 2 beds.

Max 3 guests0 1 bedroom 1 bathroom
Standard Double Room - Non-Smoking

The double room includes a private bathroom, well-fitted with a bath, a bidet, a hairdryer and slippers. This double room is air-conditioned and has a TV, pajamas and heating. The unit has 1 bed.

Max 3 guests0 1 bedroom 1 bathroom
Standard Twin Room - Non-Smoking

The double room includes a private bathroom, well-fitted with a bath, a bidet, a hairdryer and slippers. This double room is air-conditioned and has a TV, pajamas and heating. The unit has 2 beds.

Max 4 guests0 1 bedroom 1 bathroom
Deluxe Twin Room with Sofa Bed

The triple room includes a private bathroom, well-fitted with a bath, a bidet, a hairdryer and slippers. This triple room is air-conditioned and features a TV, pajamas and heating. The unit offers 3 beds.

Max 5 guests0 1 bedroom 1 bathroom
Hollywood Twin Room - Non-Smoking

The twin room includes a private bathroom, well-fitted with a bath, a bidet, a hairdryer and slippers. The twin room has a TV, air conditioning, pajamas, as well as heating. The unit has 2 beds.

Max 4 guests0 1 bedroom 1 bathroom
Family Room with Four Single Beds - Non-Smoking

The quadruple room includes a private bathroom, well-fitted with a bath, a bidet, a hairdryer and slippers. The quadruple room is equipped with a TV, air conditioning, pajamas, as well as heating. The unit offers 4 beds.

Max 6 guests0 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 15:00 to 23:59
Check-outFrom 00:00 until 11:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printPlease note non-smoking rooms are limited. Smoking rooms can be deodorised upon request. Reservations for on-site parking is available on a first-come, first-served basis. There is also an off-site parking area available at an additional cost.An accommodation tax per person per night is not included in the price and needs to be paid at the property. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Last updated: Apr 11, 2024, 10:36 AM

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