“Really enjoyed our stay and staff were very helpful.”

Great location and very clean large rooms. Open bar from 7 - 10 a real bonus.

“Awesome”

Great view from the room Don’t miss out the free alcohol :D Our experience at the bar was great! Location is very near to the Umeda shopping area

“Gold standard in service, location and amenities!”

The location was excellent, the level of service was exceptional (we were treated like royalty), the staff were beautiful, the inclusions were generously vast, including free nightly drinks (cocktails included!) and delicious snacks. The room and bathroom were huge with a balcony that must have been at least 8 metres long. We felt spoilt, looked after and very comfortable. Such incredible value for money and could not recommend it more highly - their attention to detail and quality of the service, including a fancy French breakfast, will never be forgotten.

“Great location and service”

Great location. The hotel is close to Umeda Station, offering easy access to shops and public transportation. The balcony was fantastic.

The stuff was amazing. The food as well. The views from our room, just perfect. Also, the only hotel that offered a cot for 22 months old toddler. Everywere else had max a bassinet for up to 1 year old babies.

One of a kind place! Even before boarding the elevator staff is standing by, asking for your name so that the gracious ladies at the reception already know about you checking in. The huge room is spotlessly clean, and you will discover hidden amenities everywhere - one example being the fabric spray for your clothes. Big bathroom with a tub features breathtaking views, as does the huge balcony. The luxurious bar is free in the evening and features high-class drinks and local snacks. Take your time to talk to the staff. Osaka locals are known for their friendliness, and this hotel's staff are perfect ambassadors for their city. One lady taught us how to count with our fingers in Japanese. A special shout-out goes to Taigen with his bubbly personality. We will definitely come back here.

“The staff at the hotel were really lovely and assisted us whenever we needed anything and the location enabled us to see”

-The room was spacious and clean. -The staff were very friendly and helpful when we needed a taxi for any trips. -The location was close to the subway line which takes you mostly anywhere you need to go in Osaka and also a short taxi drive to Shin-Osaka station for any day trips further afield.

“Very comfortable and pleasant stay.”

Very comfortable room with excellent facilities and comforting additions like good quality pajamas and bathrobe. Black Tea twin room was a good size, made to feel all the more spacious by the large windows and long balcony. Good shower. Although we're not really drinkers, free bar in the evening was an unexpected bonus for a wind down drink (alcoholic, non alcoholic or warm) and snacks. Location easy walking distance to station and major shopping areas.

“Stylish Hotel in a lively district.”

Convenient location in a lively district of Chayamachi. Room design is stylish. The balcony is an excellent outdoor space with a view of the vibrancy of Osaka Station City. Good value for money.

“Very fancy hotel with attentive staff.”

Fantastic view from very large balcony. Lovely products replenished regularly

Location

“Good location, amazing staff, free evening bar, good large room - loved it”

Good location, large room, good balcony , good bathroom

“Great stay”

Beautiful room with great views! It felt pretty luxurious :)

“Luxurious, stylish and super comfy.”

Fabulous room with a great view. Beds were super comfortable with quality bedding. Staff were really efficient and very professional. Included breakfast is an hour long with different courses. We hadn’t realised we had booked a time for both mornings and missed our time. They called us to remind us and we felt awful as you are supposed to cancel if you are a no show. Quite a formal hotel.

“Highlight of our holiday. All our expectations were blown away by the fantastic hotel and the amazing staff who made you”

Lovely room, super helpful staff, great location, great view

“I'm happy staying at the very central hotel location with convenient shopping as well to the airport”

Location & balcony

“Great hotel with helpful staff. About 10 min walk from station.large room .excellent restaurant”

Great size room Great view Guest bar

“Pleasant. Friendly/helpful staff. Nearby to shopping, train stations and food options.”

Staff were welcoming and helpful.

“Good value for money.”

Excellent location and value for money. Spacious room.

“Excellent stay”

Cleanliness.and helpful staff