Hotel Hell
Via Promeneda 3
View on map and nearby hotels
Why people book this hotel
“Staff very friendly and helpful”
“Extremely helpful Reception staff with advice on what to see and how to get arou…”
“Location”
“Location, staff friendliness, food”
“Beautiful rooms”
“Huge room with big terrace”
“Good breakfast”
“Breakfast was good”
“The room was clean, quite spacious and comfortable”
“Be aware you need to pay for parking at the hotel, which we didn’t know”
Overview
Hotel Hell is a 4-star hotel in Ortisei in Val Gardena. It boasts an outdoor hot tub, a spa, and a furnished terrace. It includes ski-to-door access. Guests enjoy free access to the Mar Dolomit swimming pools, a few steps away. The hotel offers free access to the sauna and steam bath, to the fitness centre and to the outdoor hot tub. A ski school is in front of the hotel, while on site it has a ski storage and ski pass vending facilities. Rooms overlook the mountains and have a flat-screen satellite TV, a minibar, and soundproofed windows. The superior ones also include a balcony and a spa bath. Hell Hotel prepares a sweet and savoury breakfast everyday, which consists of cold cuts, handmade cakes, and drinks. During winter, the restaurant is also available and has 4 course menu and an appetizers’ buffet.
Traveller reviews
Subhi
couple
June 6, 2026
“A disappointing stay, mainly due to the poor hospitality and unprofessional behavior of receptionist Ilomq.”
Unfortunately, nothing stood out positively during my stay.
Dan
couple
May 24, 2026
“Would highly recommend Hotel Hell.”
Beautiful rooms. Great views. Staff very friendly and helpful.
Mavis
couple
March 30, 2026
“The perfect stay for beginner skiers looking to practice on the bunny slopes”
Location
Giordano
couple
February 17, 2026
Location, staff friendliness, food.
Simon
solo_traveller
February 3, 2026
Close to town and ski slopes
Karim
couple
January 25, 2026
“Perfect hotel”
Everything
Andrea
couple
January 19, 2026
“An excellent stay, value for money for this amazing location and in the peak of the ski season!”
Our first time to Ortesei after friends recommendations. Hotel Hell was in a fantastic location, very short walk to the beautiful village, restaurants and shops. Extremely helpful Reception staff with advice on what to see and how to get around. We did not ski, but hiked over our 3 day holiday and it was wonderful
Catherine
couple
January 19, 2026
“We enjoyed our stay at Hotel Hell.”
Huge room with big terrace. Great spa bath, comfy bed. Good breakfast. Easy walk to the cable cars.
Jong
couple
January 15, 2026
Breakfast was good. Vanessa was so kind and helpful.
James
extended_group
January 6, 2026
“Absolute perfect location and well presented rooms”
The location was excellent. A very short walk into the main village and about a 50m walk to a chairlift that can take you to the main Seisler Alm gondola. You can then ski pack to within 50m of the hotel entrance. Our room was also very spacious, stylish and comfortable and the hotel breakfast was a standout. Would definitely stay in this hotel again.
Elizabeth
couple
September 19, 2025
We had a lovely three night stay at Hotel Hell. It’s a great location, just across the road from the main town. We didn’t use the spa facilities downstairs, but absolutely loved the outdoor spa. Breakfast was fantastic with many options. Staff were very kind and friendly. Be aware you need to pay for parking at the hotel, which we didn’t know. Thank you for a great stay.
Alison
family_with_children
September 16, 2025
“Comfortable stay in a modern bedroom yet traditional chalet. The restaurant was amazing, gourmet”
The bedrooms were comfortable and the bathroom was well appointed with beautiful high end tapware Vanessa at reception was so helpful and friendly.
Pengiran
couple
September 4, 2025
“It’s all I ever wanted in a hotel.”
Such an eclectic, tastefully fantastical hotel! Loved all the amenities. Happy hour was great. Restaurant was top-notch - incredible ceviche, venison, and tiramisu. Free pool access next door was lovely. Room decor was chique - love the red and yellow chair! Easy walk into the center of town. Everything was perfect. Just stay there! You won’t regret it.
Chen
extended_group
August 18, 2025
The staff are very friendly and helpful. The view is very nice. There is also delicious iced lemonade near the reception.
Ruth
family_with_children
July 13, 2025
“Very happy, excellent hotel. Highly recommended”
Fabulous breakfast. Location superb. Staff extremely helpful
Ahmed
family_with_children
July 10, 2025
Amazing
Toni
couple
July 8, 2025
“Close to all the amenities of Ortisei , great staff and enjoyable bfast”
The staff .. Luca and Vanessa ( and other girl ) were so helpful And answered all our questions!
Deborah
couple
July 3, 2025
“Ski lodge feel with energy”
Great balcony to watch sunsets. Staff were ridiculously friendly. Restaurant on site was a bonus with great food! Easy and lovely walk to the shops
Yin Ching
couple
July 2, 2025
“Convenient location for visiting Ortisei”
The room was clean, quite spacious and comfortable. The staff was there to answer our questions. The breakfast was standard buffet.
Anneliese
family_with_children
July 2, 2025
Very pretty traditional building
Facilities
Activities
Sauna, Fitness centre, Golf course (within 3 km), Skiing, Games room, Children's playground, Billiards, Hot tub/Jacuzzi, Hiking, Steam room, Spa lounge/relaxation area, Foot bath, Fitness, Walking tours, Bike tours, Themed dinner nights, Tour or class about local culture, Cooking class
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay
Entertainment and family services
Board games/puzzles, Indoor play area, Kids' outdoor play equipment
Food & Drink
Kid meals, Kid-friendly buffet, Snack bar, Special diet menus (on request), Breakfast options, Wine/champagne, Breakfast in the room, Restaurant, Bar
Food & drink safety
All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas, Food can be delivered to guest accommodation
General
Bicycle parking, Indoor fireplace, Facilities for disabled guests, Family rooms, Non-smoking rooms, Heating, Soundproof rooms, Lift, Safety deposit box, Non-smoking throughout, WiFi available in all areas
Internet
WiFi, Internet services, Free WiFi
Outdoors
BBQ facilities, Garden, Terrace, Sun terrace, Outdoor furniture, Picnic area, Outdoor fireplace
Parking
Parking on site, Private parking, Parking, Free parking
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Reception services
Invoice provided
Safety & security
Key access, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Thermometers for guests provided by property, Face masks for guests available
Self check-in
Check-in kiosk in the lobby, Lockbox key collection at the property
Services
Pet bowls, Concierge service, Private check-in/check-out, Lockers, Shared lounge/TV area, Daily housekeeping, Ironing service, Laundry, Room service, Tour desk, Fax/photocopying, Luggage storage, Valet parking, Express check-in/check-out
Ski
Ski storage, Ski-to-door access
Transport
Public transport tickets
Family Suite
This family room's standout feature is the hot tub. The spacious family room offers soundproof walls, a minibar, a terrace with mountain views as well as a private bathroom featuring a bath. The unit offers 3 beds.
Double or Twin Room - Attic
This penthouse room features a private balcony. It has traditional Tyrolean furniture. Please specify bed preference when booking.
Large Double or Twin Room
The spacious twin/double room offers soundproof walls, a minibar, as well as a private bathroom boasting a shower and a bidet. The unit has 3 beds.
Standard Double or Twin Room
This twin/double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with mountain views.
Superior Double or Twin Room
This room features a bathroom, a flat-screen satellite TV, and a minibar. It includes soundproofed windows.
Junior Suite
This suite consists of 1 living room, 1 separate bedroom and 2 bathrooms with a shower and free toiletries. Featuring a terrace with mountain views, this suite also provides soundproof walls and a flat-screen TV. The unit offers 3 beds.
Suite
The hot tub and fireplace are the special features of this suite. This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Featuring a terrace with mountain views, this suite also provides soundproof walls and a flat-screen TV with satellite channels. The unit offers 1 bed.
Hotel Policies
Price Watch
Email me price updates for Hotel Hotel Hell
Each day we'll check prices and send you an email for your selected dates at Hotel Hell.
If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.