Port Stephens Koala Sanctuary
562 Gan Gan Road
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Why people book this hotel
“Setting, amenities and customer service”
“I had accidentally booked the wrong dates to marry up with our road trip and the…”
“Spacious and private accommodation”
“Friendly staff, lots of activities to do, clean room and amazing environment”
“Every aspect of the accommodation and Koala sanctuary is beautifully taken care …”
“cleaning and organizing”
“The heated spa next to the pool was fabulous too”
“Pool area was also lovely, and surrounded always by the sounds and sights of nat…”
“Great location - koalas”
“Fabulous location, great accommodation with plenty of room for a family of 4, we…”
“No complaints other than the wifi”
Overview
Welcome to the Port Stephens Koala Sanctuary! Nestled in the picturesque coastal region of Port Stephens, NSW, our 8ha sanctuary offers a unique opportunity to connect with Australia's beloved koalas in a pristine natural environment. Step into a world of luxury and nature at the Port Stephens Koala Sanctuary's exquisite glamping tents. Surrounded by the tranquil beauty of the sanctuary, our thoughtfully designed glamping tents offer a unique blend of comfort and style. The spacious interiors of our tents are designed with your comfort in mind. With carefully selected amenities, including a king size bed, a private en-suite bathroom, a relaxing seating area, Mini-bar, wall mounted flatscreen TV, climate control air-conditioning and heating, every aspect of your stay has been carefully curated to ensure a truly memorable experience. Or indulge in the comfort of our hotel-style rooms, thoughtfully designed to provide a relaxing and cozy retreat. Each room is tastefully furnished, featuring modern amenities, full kitchen with appliances overlooking a tranquil bushland setting that ensures a restful stay. Sink into plush bedding and enjoy the convenience of en-suite bathroom facilities, creating a home away from home. As an added inclusion, guests receive an in-room continental breakfast hamper that you can enjoy at your own leisure. Start your day off right as you savor the flavors of delicious breakfast items in the comfort of your own tent/room. With a commitment to wildlife conservation, the Port Stephens Koala Sanctuary ensures first-class care to sick, injured and orphaned koalas with our dedicated teams working tirelessly to ensure that our koalas receive the best attention possible, promoting their well-being and supporting their natural wild behaviors. Whether you're a nature enthusiast, a wildlife lover, or simply seeking a memorable experience, a visit to the Port Stephens Koala Sanctuary promises a meaningful encounter with these iconic marsupials. So come, immerse yourself in our sanctuary, and create lasting remarkable holiday memories and directly contribute to the long term preservation of koalas in Port Stephens.
Traveller reviews
Nic Rando
solo_traveller
June 8, 2026
Setting, amenities and customer service
Nic Rando
solo_traveller
June 8, 2026
Setting, amenities and customer service
Nic Rando
solo_traveller
June 8, 2026
Setting, amenities and customer service
Elisapeta
solo_traveller
May 13, 2026
A unique and special experience. The glamping tents are equipped with everything you need for a relaxing stay. Every aspect of the accommodation and Koala sanctuary is beautifully taken care of and very clean. My daughter loved seeing the koalas and the sculptures through out the gardens.
Thierry
solo_traveller
May 12, 2026
No Stay
Nikki-lee
family_with_children
April 27, 2026
“Absolutely magical!”
We absolutely loved our stay at port Stephens koala sanctuary. I had accidentally booked the wrong dates to marry up with our road trip and the staff were so helpful and exceptional at assisting us. The grounds were incredible, the koalas were gorgeous. The cafe was delicious and made my favourite iced latte perfectly! My son said “this place is magic” and that it was! We will definitely be back! The tour in the am was so factual the kids kept talking of about all the stories of the koalas. We felt so lucky to see the koalas so close and so active. This trip far exceeded all of our expectations. The heated spa next to the pool was fabulous too!
Menandro Mansueto
couple
April 27, 2026
“Everything was very good and pleasant.”
cleaning and organizing
Debbie
solo_traveller
April 26, 2026
“Amazing stay, immersed in nature and higg quality accommodation.”
Early access to see the koalas and they ran a tour one morning which was really informative. Spacious and private accommodation. Excellent bathroom. Pool area was also lovely, and surrounded always by the sounds and sights of nature.
Valene
family_with_children
April 19, 2026
“Koala-tastic! Great for kids!”
Friendly staff, lots of activities to do, clean room and amazing environment! Would go again.
Emma
solo_traveller
April 16, 2026
Everything was beautiful, well organised and comfortable for our stay.
Elizabeth
family_with_children
April 12, 2026
“Fantastic, family friendly, great memories”
Comfortable accommodation, friendly staff, clean and well maintained facilities and grounds
Katharine
couple
April 6, 2026
Very peaceful surroundings in nature, staff were so welcoming and the studio was equipped with everything we needed, bath towels ans pool towels which was really appreciated! The bed was very comfortable and bathroom had been recently updated.
Peter
solo_traveller
April 1, 2026
“Exceptional, great staff”
Great location - koalas
Emma
extended_group
March 27, 2026
“Every detail has been carefully thought through - wonderful”
Such a unique stay and lovely to hear the money is contributing directly to the Koala’s care
Blaze
couple
March 16, 2026
“Great stay and would definitely stay again!”
Great overall! No complaints other than the wifi. Everything was lovely :)
susannah
family_with_children
March 9, 2026
“Our stay”
Clean and tidy accommodation
MARGARET
family_with_children
March 1, 2026
Very good facility. Staff were very informative about the habit and all aspects of koalas. Accommodation was clean and very comfortable. We stayed in the 1bd unit encircled with natural habitat. Great and very quiet given that it was Christmas.
Susan
couple
March 1, 2026
“Overall a lovely experience.”
Loved only being able to hear birds. The pool area was a bonus.
Anna22
family_with_children
March 1, 2026
“Fabulous location, comfortable accom, special wildlife conservation holiday -highly recommend!”
Fabulous location, great accommodation with plenty of room for a family of 4, we all loved the pool and spa!
Wintle
family_with_children
February 28, 2026
Beautiful and quiet
Facilities
Accessibility
Wheelchair accessible, Toilet with grab rails
Activities
Beach, Walking tours
Cleanliness & disinfecting
Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay, Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning
Food & Drink
Breakfast options, Wine/champagne, Breakfast in the room, Special diet menus (on request)
Food & drink safety
Food can be delivered to guest accommodation
General
Non-smoking throughout, Air conditioning, Heating, Facilities for disabled guests, Family rooms, Non-smoking rooms
Outdoors
Garden, BBQ facilities, Outdoor pool, Outdoor furniture, Picnic area
Parking
Parking on site, Private parking, Accessible parking, Parking, Free parking
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed
Pool and wellness
Swimming pool, Swimming Pool
Reception services
Invoice provided
Safety & security
24-hour security, Key access, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Self check-in
Lockbox key collection at the property
Services
Laundry, Fax/photocopying, Vending machine (drinks), Vending machine (snacks)
One Bedroom Suite Plus
This air-conditioned, open-plan suite features a private courtyard with outdoor furniture, plus a kitchenette with a bar fridge, hotplate and microwave. There is a spacious living area with a flat-screen TV. Your private bathroom includes a rain shower. Bed linen and towels are provided.
One Bedroom Suite with Bathtub
This suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. This suite is air-conditioned and has a flat-screen TV, an electric kettle and heating. The unit has 2 beds.
One-Bedroom Suite
This air-conditioned, open-plan suite features a kitchenette and a bathroom with shower. The living area offers a flat-screen TV. Bed linen and towels are provided.
Studio Room
The studio offers air conditioning and an electric kettle, as well as a private bathroom boasting a shower. This studio provides heating and a flat-screen TV.
Hotel Policies
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