Moon Palace Jamaica
Main Street, Ocho Rios, St. Anne's, Jamaica
View on map and nearby hotels
15 nights, 2 adults
Includes taxes and charges
15 nights, 2 adults
Includes taxes and charges
Why people book this hotel
“The staff were pleasant attentive and great customer service”
“The staff were lovely”
“Comfy beds”
“Overall the staff were friendly facilities were great, however, there were a lac…”
“The room the food the staff the beach the pool the hot water pool everything mee…”
“The location and the beautiful sea view room beds are comfortable”
“The property was clean right through my visit there”
“Friendly welcome, staff was excellent ,room was clean,”
“Lots of choices for breakfast juice was tasteless as were the fruits”
“Breakfast offered a great variety of options”
“Great customer service with good value for money”
Overview
Offering a spa and a swimming pool with a wave machine and water slides, Moon Palace Jamaica - All Inclusive is located on the beachfront in Ocho Rios. The property has a dolphinarium where guests can swim with dolphins at an additional cost. Each stylish modern room has a liquor dispenser stocked with international brands. Rooms have full or partial views of the sea and offer satellite TV, air conditioning, a minibar and a coffee machine. A bottle of red wine is also provided on arrival and free WiFi is available. The private bathrooms come with a shower and bathrobes. At Moon Palace Jamaica Grande you can enjoy all-inclusive meals in the restaurants, as well as free snacks 24 hour a day. You will also find a tennis court, a fitness centre and water sports facilities. A wide range of activities are popular in the surrounding area, including cycling, fishing and snorkelling. The property offers free parking. Montego Bay Airport is 100 km away.
Traveller reviews
Forrest
family_with_children
June 2, 2026
“I’m definitely coming back to moon palace Jamaica.”
The property was clean right through my visit there. The staff were pleasant attentive and great customer service.
DORIAN
solo_traveller
June 1, 2026
The staff were lovely.
Nóra
solo_traveller
May 20, 2026
Family friendly, everyone is exceptionally professional, multiple restaurants to choose from, loved the experience.
Ann Marie
solo_traveller
May 19, 2026
Consistency in services
Jhenelle
couple
May 12, 2026
“Worth it !”
Great customer service with good value for money
Margaret
family_with_children
May 12, 2026
“Fair to good”
Comfy beds
Sharnette
family_with_children
May 11, 2026
“I had a Wonderful and a great stay with my family we enjoyed every bit of the resort”
The room the food the staff the beach the pool the hot water pool everything meets my expectations
Simone
family_with_children
May 8, 2026
“6 times at the palace and I keep enjoying it”
It was great for the 6 time
Carter
family_with_children
April 26, 2026
“very nice place with courteous staff.”
great service
Jennifer
couple
April 13, 2026
“Well taken care of friendly staff”
The location and the beautiful sea view room beds are comfortable
Charmain
family_with_children
April 1, 2026
“We had a great stay would recommend to families and friends and we would return”
Lots of choices for breakfast juice was tasteless as were the fruits. Overall the staff were friendly facilities were great, however, there were a lack of sun bed when needed
Almarsh
solo_traveller
March 19, 2026
“The staff were incredibly friendly and attentive, always making sure we were comfortable and taken care of. I also reall”
I had an amazing stay at Moon Palace Jamaica. What I loved most about the property was how beautiful and well-maintained everything was.
Pauline
family_with_children
March 12, 2026
Everything
Claudia
family_with_children
March 4, 2026
Friendly welcome, staff was excellent ,room was clean,
Asha
family_with_children
March 4, 2026
“Worse stay ever. Not a five Star ⭐”
Returning to this hotel. It has gone down hill. Not a 5 star resort. Wave machine out of order no dolphins, ran out of food!
Essan
couple
March 1, 2026
“Great facilities and friendly staff overall, but the aggressive sales experience spoiled an otherwise enjoyable family s”
The facilities were excellent with plenty to do for all ages. We received a warm welcome on arrival, and the reception and staff were friendly throughout our stay. Breakfast offered a great variety of options. We only tried one restaurant, which was pleasant though not exceptional. Overall, it was a fun family experience and everyone enjoyed it.
Layla
family_with_children
February 23, 2026
“Rooms do not meet expectations”
The playroom for kids was the highlight of our stay. There are also a lot of water attractions which makes the trip a positive experience.
Jaqueline
family_with_children
February 23, 2026
The location was great, close to town centre. Very nice beach front access. The staff were mostly friendly and helpful.
Green
couple
February 13, 2026
“Great vacation”
Food, relaxation, courteous staff
mcdonald
family_with_children
February 6, 2026
The location is not far from the highway, making it ideal for a quick getaway for the weekend. The beach is clean and well kept. The food was good. However, i would have liked more variety. The staff was pleasant, knowledgeable, and helpful.
Facilities
Activities
Sauna, Fitness centre, Games room, Spa and wellness centre, Massage, Children's playground, Billiards, Table tennis, Hot tub/Jacuzzi, Diving, Snorkelling, Private beach area, Entertainment staff, Nightclub/DJ, Kids' club, Beachfront, Evening entertainment, Water sport facilities on site, Open-air bath, Public Bath, Beauty Services, Facial treatments, Waxing services, Make up services, Manicure, Pedicure, Body treatments, Body scrub, Body wrap, Spa facilities, Spa lounge/relaxation area, Spa/wellness packages, Back massage, Neck massage, Foot massage, Couples massage, Head massage, Hand massage, Full body massage, Fitness/spa locker rooms, Beach
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay
Entertainment and family services
Board games/puzzles, Indoor play area
Food & Drink
Kid meals, Special diet menus (on request), Snack bar, Breakfast in the room, Restaurant, Bar, Breakfast options, Fruits, Coffee house on site
Food & drink safety
Physical distancing in dining areas, Food can be delivered to guest accommodation, Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized
General
WiFi available in all areas, Non-smoking rooms, Facilities for disabled guests, Family rooms, Lift, Safety deposit box, Heating, Non-smoking throughout, Air conditioning, Designated smoking area
Internet
WiFi, Free WiFi, Internet services
Outdoors
Garden, Terrace, Sun terrace, Outdoor pool (all year), Outdoor pool, Outdoor furniture
Parking
Parking on site, Private parking, Parking, Free parking
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Mobile app for room service, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Swimming Pool, Sun loungers or beach chairs, Sun umbrellas, Kids' pool, Swimming pool, Pool/beach towels, Pool bar, Shallow end
Safety & security
24-hour security, Security alarm, Smoke alarms, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Face masks for guests available
Services
Airport shuttle (additional charge), Daily housekeeping, Luggage storage, ATM/cash machine on site, Concierge service, Ironing service, Valet parking, Currency exchange, Packed lunches, Car hire, Tour desk, Barber/beauty shop, Airport shuttle, Business centre, Laundry, Dry cleaning, 24-hour front desk, Room service, Meeting/banquet facilities
Transport
Airport pick up, Airport drop off
Superior Family Partial Ocean View - Kids & Teens Free
Featuring free toiletries and bathrobes, this family room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned family room features a flat-screen TV with streaming services, a private entrance, a minibar, a tea and coffee maker as well as sea views. The unit has 3 beds.
Deluxe Ocean View
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with streaming services, a private entrance, a minibar, a tea and coffee maker as well as sea views.
Deluxe Resort View
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with streaming services, a private entrance, a minibar, a tea and coffee maker as well as sea views.
Deluxe Resort View with Balcony - Kids & Teens Free
Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a private entrance, a minibar, a tea and coffee maker as well as garden views.
Superior Deluxe Ocean View with Balcony - Kids & Teens Free
This double room features a bathrobe, tile/marble floor and minibar.
Superior Governor Suite Ocean View - King Size Bed
Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a private entrance, a minibar, a tea and coffee maker as well as sea views. The unit has 1 bed.
Superior Honeymoon Suite Ocean View - King Size Bed
This double room features a tile/marble floor, private entrance and view. Aromatherapy menu Pillow menu Nightly petit fours
Superior Junior Suite Ocean View - Kids & Teens Free
This suite features air conditioning, tile/marble floor and flat-screen TV. Aromatherapy menu Pillow menu Nightly petit fours
Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free
This suite features air conditioning, tile/marble floor and flat-screen TV. Aromatherapy menu Pillow menu Nightly petit fours
Superior Walk Out Suite Ocean View - Kids & Teens Free
This suite features air conditioning, tile/marble floor and flat-screen TV. Aromatherapy menu Pillow menu Nightly petit fours
Hotel Policies
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