food

“Nice place for holiday makers.”

We stayed at this property for two nights during the Sinhala-Tamil New Year holiday season. The hotel is conveniently located close to the city and was easy to find. The check-in process was smooth and efficient. The hotel manager, Mr. Thushara, was exceptionally courteous, ensuring that our stay was both comfortable and convenient. The breakfast was delicious, and the staff were consistently friendly, helpful, and accommodating throughout our stay. Overall, we had a very pleasant experience and would highly recommend this hotel to anyone looking for a comfortable and well managed place to stay.

Very good and easy access place in the heart of the town for a value for money. Very much friendly and helpful staff.

Very friendly staff. Breakfest was good. There are 4 types to choose from. Wesfern food available. Everything is freshly prepared.

A great place in heart of city and realy worth the price.

“Okay for a night, but not great value for money”

Clean, spacious room, very friendly staff although they didn't speak English.

“Well managed Boutique Hotel in Nuwara Eliya.”

Well maintained Boutique Hotel. Beautiful interior, very clean Bedrooms and Bathrooms. So delicious Food, very friendly team with a superb Host. Also the location of the Hotel is superb as it is located in the commercial Town. Large private parking area, garden, party Hall etc.

“I had a great stay at Windsor Residence, felt like Home !”

Beautiful property, Nice interior, Very clean & cozy rooms, Friendly staff & intelligent owner, Hot breakfast. I will surely revisit with my Family.

“Central location”

Great central location, lovely friendly staff , a great hot water shower .

“You must come to this place in Nuwara Eliya”

The place is run by 3 young people who are really nice and helpful, together with a special concierge that welcomes you every time, Brownie. Rooms are cleaned and comfy. Nice garden and outside area. Different kinds of breakfast to choose from. Fully furnished private bathroom with hot water and a proper shower. For the money you pay, you wouldn’t expect such a nice place and staff. Definitely recommended.

Nice location, service is good.

“Sehr sehr gute Aufenthalt 👍”

We had a truly wonderful stay at this hotel. From the moment we arrived, we were warmly welcomed and treated with such friendliness and care. The atmosphere felt very inviting, almost like being part of a family. The rooms were clean, comfortable, and provided everything I needed for a relaxing stay. I especially want to thank the host family for their kindness and hospitality—it made my experience unforgettable. I would highly recommend this place to anyone looking for comfort and genuine hospitality.

“Confortable and clean hotel. Great staff”

This is a hotel comfortable and clean, very close to the centre of Nuwara Localization: The hotel is very near the main supermarkets, restaurants and shops, but away from the busy area of Nuwara. It is in a quiet area of Nuwara. The room is very large, with the necessary furniture. It has 3 double beds. Bathroom - Good and clean. Shower with hot water , but one has to wait a while. Breakfast: very good and diverse. There is a kitchen near the room where we could prepare a tea or a coffee. It was nice at night. Wifi: A little slow. Very good and friendly staff. They helped in several occasions!!!

“Comfortable stay with home feeling”

Outstanding service

“Interesting stay in charming residence.”

Kind staff and lovely place. This man is working so hard to make this home/ hotel into a success. They are working round the clock with such attention to detail- names on a board on arrival, embossed crockery, helping every request with a smile. Eg. The shower water was cold but we asked and then it was immediately incredibly hot, WiFi turned on etc. The best breakfast we’ve had in 9 days in Sri Lanka. Delicious. The owner was very kind and helped us plan our day- he is a real expert in the local area and has brilliant English.

In the city center

Thushara and all the staff are amazing.

“I had a great stay at Windsor Residence, felt like Home !”

Beautiful property, Nice interior, Very clean & cozy rooms, Friendly staff & intelligent owner, Hot breakfast. I will surely revisit with my Family.

“Beautiful property with the best Hospitality.”

Beautiful and well maintained property, very clean rooms, cozy beds, exceptional Dinner and Breakfast, very friendly staff with great smile. I will surely go back with my Family and my little Pet friend.