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The Westbury Palace

Hotel

No 17, Udupussellawa Road

hotel
hotel

Why people book this hotel

Friendly staff
11 mentions

Helpful, courteous and efficient staffs

The staff

Great location
5 mentions

Beautiful location overlooking the valley and the race course

Fabulous location , neat and clean place with courteous forthcoming staff

Breakfast available
5 mentions

Things that make this a must book are its amazing facilities, helpful staff and …

It was my partner’s birthday and the staff arranged a cake for her and breakfast…

Comfortable rooms
4 mentions

Lovely property, fabulous room and delicious food The hotel did everything possi…

Our stay was very comfortable

Pool
3 mentions

The pool was nicely heated, we could also still use it in the evening

They have heated pool, spa and sauna too

Clean rooms
2 mentions

The places were kept clean

Overview

Situated in Nuwara Eliya, 2 km from Gregory Lake, The Westbury Palace features accommodation with free bikes, free private parking, an outdoor swimming pool and a fitness centre. Among the various facilities of this property are a garden, a terrace and a bar. The accommodation provides a 24-hour front desk, airport transfers, a shared lounge and free WiFi. At the hotel, the rooms are fitted with a desk, a flat-screen TV, a private bathroom, bed linen and towels. The rooms are equipped with a safety deposit box and some rooms also boast mountain views. All rooms will provide guests with a wardrobe and a kettle. Breakfast is available each morning, and includes à la carte, continental and Full English/Irish options. At The Westbury Palace you will find a restaurant serving American, Brazilian and Chinese cuisine. Vegetarian, dairy-free and halal options can also be requested. At the accommodation guests are welcome to take advantage of a hot tub. You can play billiards at this 5-star hotel, and the area is popular for cycling. Hakgala Botanical Garden is 8.9 km from The Westbury Palace.

Traveller reviews

A

Akhilandeswari

family_with_children

June 16, 2026

10

We had a pleasant extraordinary stay in the westbury palace hotel. Everything is exceptional.

Helpful, courteous and efficient staffs. Superb scenic place! Cozy, royal and peaceful place!

M

Md. Abdul Kader

couple

June 7, 2026

9

Fantastic, value for money.

Beautiful location overlooking the valley and the race course. It is indeed a palace.

R

RKD

couple

May 29, 2026

9

Fabulous setting and quiet place gives you a royal feel

Fabulous location , neat and clean place with courteous forthcoming staff. The gardens and lawns are picturesque amply suiting abs engaging views of the beauty of the hills of nuwara Elia

S

Sadaf

couple

May 20, 2026

7

Location / views

D

Debjani

couple

February 22, 2026

10

Loved it. Staffs are very good and helpful. They always try to make us happy and comfortable. We had a very comfortable

The staff. Special thanks to Hemant and the cook Siron . Very delicious food. Beautiful location.

A

Alison

couple

January 31, 2026

10

Lovely anniversary celebration evening

Lovely property, fabulous room and delicious food The hotel did everything possible to give us a lovely, memorable anniversary trip - thank you

M

Maria Margherita

couple

January 30, 2026

9

Lovely and attentive staff

Very attentive staff and Beutiful garden

R

Ruschel

couple

January 19, 2026

9

Great location, helpful staff and a well maintained property.

Our stay was very comfortable. The place is located right next to Victoria park on an elevation giving great views of Nuwara Eliya. Things that make this a must book are its amazing facilities, helpful staff and a generous breakfast served in the lovely property gardens

N

Nick

couple

January 18, 2026

3

I enjoyed the area but the hotel was just dated and not very good.

It was pretty chaotic. Food was mediocre. We were only guests there and it all felt quite desperate. They tried hard but it just was not very good.

B

Benedict

couple

January 14, 2026

10

Pretty unreal all round.

M

Milica

couple

January 3, 2026

5

A bit more Fawlty towers than Downton tbh. Staff will serve drinks in the lounge if you can distract them from thier gam

Room was nice.

J

Jayindri

extended_group

December 17, 2025

7

The staff were very attentive

T

Thomas

couple

November 26, 2025

8

Nice stay in a regal building

We stayed here for one night during our stay in Nura Eliya. The hotel is a smart building. The room was very comfortable with a four-poster bed and a bathroom with a hot tub. It’s also located very close to Lake Gregory and several tea plantations. It was my partner’s birthday and the staff arranged a cake for her and breakfast and sang happy birthday. A very nice touch. Nice place, would recommend.

V

victoria

couple

November 23, 2025

10

Best ever

All

P

peter

couple

November 21, 2025

9

Thoroughly enjoyed our stay and the staff in particular were amazing . All our needs were met .

The location is very central. The Food both breakfast and evening dinner was exceptional in our opinion

A

Arik

couple

November 18, 2025

10

Very unique hotelbin english estate. Everything is high class. Great breakfast and dinner

E

Emilie

couple

November 13, 2025

9

Beautiful hotel and the pictures reflect it very well. The pool was nicely heated, we could also still use it in the evening. The staff is very professional and helpful, also proudly showed us all the facilities. The breakfast was one fit for royalty! Great options and well prepared.

F

Federica

extended_group

October 30, 2025

8

Charming boutique hotel

A property with a British charm and friendly personnel trying to accommodate all the requests of their guests. Very enjoyable set up indeed you travel in the dry season, given the number of amenities in the garden.

A

Adi

extended_group

October 16, 2025

10

This was one of the best hotels we stayed in srilanka. The hotel is situated in middle of a garden. Mr. Jude was really helpful and made us feel more like home. The places were kept clean. Their services were amazing. They have heated pool, spa and sauna too. Talking about the food, it tasted incredible.

D

David

couple

September 17, 2025

10

Interior, heated pool, pool table, staff, high tea, great restaurant across

Facilities

Activities

Sauna, Fitness centre, Golf course (within 3 km), Spa and wellness centre, Billiards, Hot tub/Jacuzzi, Hiking, Cycling, Horse riding, Spa facilities, Steam room, Spa lounge/relaxation area, Spa/wellness packages, Fitness, Temporary art galleries, Walking tours, Cooking class

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & Drink

Breakfast options, Kid meals, Wine/champagne, Fruits, Special diet menus (on request), Restaurant, Bar, Breakfast in the room

Food & drink safety

Physical distancing in dining areas, Food can be delivered to guest accommodation, Breakfast takeaway containers, Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized

General

Indoor fireplace, Bicycle parking, Non-smoking rooms, Family rooms

Internet

Internet services, Free WiFi, WiFi

Outdoors

Outdoor pool, BBQ facilities, Sun terrace, Outdoor pool (all year), Garden, Terrace, Picnic area, Outdoor furniture

Parking

Free parking, Parking, Parking on site, Private parking

Physical distancing

Cashless payment available

Pool and wellness

Swimming Pool, Fence around pool, Sun loungers or beach chairs, Sun umbrellas, Swimming pool, Infinity pool, Pool with view, Heated pool, Pool/beach towels, Pool cover

Reception services

Invoice provided

Safety features

Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, First aid kit available, Access to health care professionals

Services

Shuttle service, Airport shuttle (additional charge), Shared lounge/TV area, Shuttle service (additional charge), Packed lunches, Car hire, Luggage storage, Airport shuttle, Express check-in/check-out, Currency exchange, 24-hour front desk, Room service

Transport

Airport pick up, Airport drop off

Premier Deluxe Room with Early check-in/late check-out subject to availability + 10% discount on Spa treatments + 10% discount on excursions

The pool with a view and fireplace are the special features of this double room. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious double room features a flat-screen TV, a minibar, a tea and coffee maker, a seating area as well as garden views. The unit has 1 bed.

Max 2 guests 32 1 bedroom 1 bathroom
Prestige Deluxe Room with Early check-in/late check-out subject to availability + 10% discount on Spa treatments + 10% discount on excursions

This luxurious double room provides a pool with a view, a hot tub and a fireplace. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious double room features a flat-screen TV, a minibar, a tea and coffee maker, a seating area as well as garden views. The unit has 1 bed.

Max 3 guests 35 1 bedroom 1 bathroom
Royal Deluxe Room with Early check-in/late check-out subject to availability + 10% discount on Spa treatments + 10% discount on excursions

This luxurious twin/double room features a pool with a view, a hot tub and a fireplace. Providing free toiletries and bathrobes, this twin/double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious twin/double room provides a minibar, a tea and coffee maker, a seating area, a flat-screen TV, as well as garden views. The unit offers 1 bed.

Max 4 guests 45 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 14:00 to 23:59
Check-outFrom 00:00 until 11:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printSEASONAL SUPPLEMENTS Compulsory Christmas Eve Supplement (24 December) - US$ 75.00 nett per person (Half board compulsory on 24th December) Compulsory New Year’s Eve Supplement (31 December) - US$ 100.00 nett per person (Half board compulsory on 31st December) 50% on above compulsory supplements will be charged for Children 6 – 11.99 years oldPlease inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Last updated: Apr 11, 2024, 12:11 PM

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