Aqua Spa Termale
Novopazarska Banja BB
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Why people book this hotel
“Rooms were large, staff was nice (although most didn’t speak English), food was …”
“The staff was so helpful and caring”
“amazingly relaxing hotel and spa with pools and mineral water, the let me do lat…”
“The spa pools with thermal water very nice and well maintained”
“Extremely helpful staff, great food, service great, accomodation very clean”
“place, the staff, clean, comfort, spa and food”
“The rooms and bathrooms are okay but the swimming pool has had its best time and…”
“Free parking for guests, a couple of options for breakfast, warm pool, great roo…”
“Hotel breakfast was amazing”
“Breakfast was great”
“The restaurant is nice though and the location is well situated in the mountains”
“Location was good”
Overview
Aqua Spa Termale has a shared lounge, terrace, a restaurant and bar in Novi Pazar. Among the facilities at this property are room service and a concierge service, along with free WiFi throughout the property. Guests can use the spa and wellness centre with an indoor pool, sauna, and hot tub, as well as a garden. Selected rooms also feature a kitchen with a minibar. Speaking Bosnian, German, English and Macedonian at the reception, staff are always at hand to help. The nearest airport is Pristina International, 107 km from the hotel, and the property offers a paid airport shuttle service.
Traveller reviews
Zoltán
extended_group
May 2, 2025
The accommodation was generally functional, but it showed clear signs of wear and age. Some furniture and fixtures appeared quite worn and could benefit from renovation. While the stay was acceptable, a refresh would greatly enhance the overall experience.
Ronald
family_with_children
December 28, 2024
“Nice Titanic restaurant on the top floor and a smelly swimming pool, with decent rooms”
The rooms and bathrooms are okay but the swimming pool has had its best time and is smelling and rusting whereas the windows are broken and the whole place needs some maintenance. The restaurant is nice though and the location is well situated in the mountains.
Torbica
extended_group
September 12, 2024
Everything was great. Extremely helpful staff, great food, service great, accomodation very clean. Spa center provides very good quality. Highly recommend
Carmen
family_with_children
September 3, 2024
“Everything was excellent. The room looked great, better than in the pictures. Stuff was very nice and friendly. The rest”
I like everything about the property
Milica Radaković
extended_group
June 11, 2024
“Great hotel”
Free parking for guests, a couple of options for breakfast, warm pool, great rooms!
Saric
family_with_children
June 10, 2024
Sve super
Yordan
extended_group
May 8, 2024
Good value for money destination
Adina
family_with_children
May 6, 2024
“Rather old hotel, limited spa accesa”
Rooms were large, staff was nice (although most didn’t speak English), food was decently good.
Lence
couple
January 13, 2024
Dorucokot e mnogu dobar ,imas da biras od mozni 6 ..plus so dorucekot imas jogurt ili caj ,kafe ,sok ..Lokacijata e mirna
Admir
family_with_children
November 2, 2023
Spa hot water
Zija
family_with_children
June 26, 2023
“wonderful experience and security”
place, the staff, clean, comfort, spa and food.
Sab
couple
April 11, 2023
“clean stuff are very nice”
amazingly relaxing hotel and spa with pools and mineral water, the let me do late check in
Natasa
couple
February 22, 2023
“Water in the pools was dirty, sauna not working in the morning and they call it spa… there were no daily cleaning room s”
Location was good
Viktoria
couple
February 5, 2023
“We spent amazing time in the hotel for a very reasonable price. Would definitely recommend!”
Hotel was exceptionally clean. The staff was so helpful and caring. Hotel breakfast was amazing. And restaurant that served dinner had great food.
Ivan
solo_traveller
December 23, 2022
The staff was very kind, polite and helpful.
Mira
extended_group
October 5, 2022
“Very happy with our stay at Aqua Spa Termale.. Highly recommended !”
Breakfast was great. The waiter was extremely kind and helpful. The spa pools with thermal water very nice and well maintained.
BURHANETTİN ÜNVER
family_with_children
October 5, 2022
They confirmed my booking. After that, they didn't take me to the hotel because there was no room. They didn't help at all.
Guest
extended_group
September 9, 2022
“Everything was perfect”
It was an amazing experience! Thank you for everything!!
Facilities
Accessibility
Wheelchair accessible, Toilet with grab rails, Higher level toilet, Lower bathroom sink, Emergency cord in bathroom
Activities
Open-air bath, Indoor pool, Spa facilities, Steam room, Spa lounge/relaxation area, Back massage, Neck massage, Foot massage, Head massage, Hand massage, Full body massage, Massage chair, Fitness/spa locker rooms, Sauna, Spa and wellness centre, Massage, Hot tub/Jacuzzi, Indoor pool (all year)
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Coffee house on site, Restaurant, Bar, Breakfast options, Fruits
Food & drink safety
Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered
General
Bicycle parking, WiFi available in all areas, Non-smoking throughout, Air conditioning, Designated smoking area, Non-smoking rooms, Facilities for disabled guests, Family rooms, Lift, Soundproof rooms, Heating, Safety deposit box
Internet
Internet services, WiFi, Free WiFi
Outdoors
Sun terrace, Garden, Terrace, Outdoor furniture, Outdoor fireplace
Parking
Parking, Free parking, Parking on site, Private parking, Accessible parking
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Sun loungers or beach chairs, Sun umbrellas, Swimming Pool, Heated pool, Pool/beach towels, Kids' pool, Swimming pool
Reception services
Invoice provided
Safety & security
Carbon monoxide detector, 24-hour security, Key access, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available
Self check-in
Passport/ID information collected online before you arrive, Check-in kiosk in the lobby
Services
Shuttle service, Express check-in/check-out, Ironing service, Airport shuttle, Business centre, Laundry, Dry cleaning, 24-hour front desk, Room service, Meeting/banquet facilities, Valet parking, Currency exchange, Fax/photocopying, Luggage storage, Concierge service, Private check-in/check-out, Shuttle service (additional charge), Airport shuttle (additional charge), Lockers, Shared lounge/TV area, Daily housekeeping
Transport
Airport pick up, Airport drop off
Deluxe Apartment
The unit offers 2 beds.
Standard Apartment
This apartment's standout features are the pool with a view, sauna and fireplace. This apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The apartment's kitchen is available for cooking and storing food. The air-conditioned apartment provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 2 beds.
Double Room with Patio
Guests will have a special experience as this double room features a pool with a view, a sauna and a fireplace. The double room's kitchen, which has a tea and coffee maker, is available for cooking and storing food. This air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit has 1 bed.
Triple Room
This triple room's standout features are the pool with a view, sauna and fireplace. The triple room's kitchen, which has a tea and coffee maker, is available for cooking and storing food. This air-conditioned triple room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit has 3 beds.
Twin Room
This luxurious twin room features a pool with a view, a sauna and a fireplace. The twin room's kitchen, which has a tea and coffee maker, is available for cooking and storing food. This air-conditioned twin room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit has 2 beds.
Single Room with Balcony
The unit offers 1 bed.
Hotel Policies
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