SureStay Hotel by Best Western North Vancouver Capilano
1634 Capilano Rd
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Why people book this hotel
“A basic room, but clean and a great location and free parking”
“Good location, comfortable”
“Beds were comfortable”
“Comfortable bed, soft towels, clean room”
“Clean rooms, clean beds, they had shampoo provided”
“Bathroom seat was not a child's seat, room was clean”
“very helpful staff”
“Good location, nice staff”
“Location, and easy parking Love the restaurant attached to motel”
“Good breakfast options at DeDutch”
Overview
Featuring a heated outdoor pool (Seasonal) and on-site restaurant, SureStay Hotel by Best Western North Vancouver Capilano is located at the foot of Grouse Mountain. Free WiFi is offered in all rooms. Vancouver city centre is 7 km away. A 32" flat-screen TV is offered in rooms at SureStay Hotel by Best Western North Vancouver Capilano. A work desk, ironing facilities and an in-room tea and coffee maker are included. All rooms have mini fridges. Our one bedroom suites also include microwave and two-burner hotplate for light cooking. De Dutch Pannekoek House is open on-site, serving a blend of Dutch and local breakfast meals. Lunch is also available. The Capilano Suspension Bridge is 2 km away. The Vancouver Aquarium at Stanley Park is 12 minutes' drive from SureStay Hotel by Best Western North Vancouver Capilano.
Traveller reviews
Guest
couple
June 6, 2026
We've stayed here before as it's convenient for a one night stay after arriving and before catching the ferry to Vancouver Island the following day.
Gudrun
extended_group
May 23, 2026
“Bad value and lacking many things.”
N/A
Viktor
solo_traveller
April 30, 2026
Everything
Skrypuch
solo_traveller
April 29, 2026
“Served the purpose.”
A basic room, but clean and a great location and free parking. Lots of pillows and comfortable bed.
Harleman
solo_traveller
April 21, 2026
Clean rooms, clean beds, they had shampoo provided.
Patrick
family_with_children
March 14, 2026
Proximity to Horseshoe bay ferry.
joe
family_with_children
February 26, 2026
very helpful staff
Louis
couple
January 22, 2026
“Just OK, will go elsewhere next time for same conditions, cheaper price”
Bathroom seat was not a child's seat, room was clean
Cynthia
solo_traveller
January 19, 2026
I paided online turned away and the payment went thru a day or 2 later i want a room or a reimbursement....
Douglas
extended_group
January 19, 2026
“Part of a long trip; nice to have everything as expected.”
Good location, comfortable.
Guest
solo_traveller
December 29, 2025
I paided online turned away and the payment went thru a day or 2 later i want a room or a reimbursement....
Jade
family_with_children
December 28, 2025
Good location, great deal
Heinrich
family_with_children
December 24, 2025
Centrally located and close to Capilano bridge and shopping. Good breakfast options at DeDutch.
Brigitte M
family_with_children
October 11, 2025
Good location, nice staff.
Lesley
family_with_children
September 28, 2025
“OK stay for one night”
Beds were comfortable
Rosemarie
couple
September 24, 2025
Comfortable bed, soft towels, clean room.All was good
Eliz
couple
September 22, 2025
Location
Patricia
family_with_children
September 20, 2025
“Great location and comfortable hotel”
Great location with super easy access to downtown. Very helpful and friendly staff Very clean with comfortable beds Bathrooms updated well
David
couple
September 18, 2025
“Great location for Stanley park, Capilano Suspension Bridge and Grouse mountain sky ride.”
Location
Karen
family_with_children
September 6, 2025
Location, and easy parking Love the restaurant attached to motel
Facilities
Activities
Golf course (within 3 km)
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Breakfast options, Restaurant
Food & drink safety
Physical distancing in dining areas
General
Non-smoking rooms, Family rooms, Heating, Non-smoking throughout, Air conditioning, Designated smoking area
Internet
WiFi, Internet services, Free WiFi
Outdoors
Outdoor pool, Outdoor pool (seasonal)
Parking
Parking on site, Private parking, Free parking, Parking
Physical distancing
Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Swimming Pool, Swimming pool
Safety & security
Carbon monoxide detector, Smoke alarms, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available
Services
Fax/photocopying, Express check-in/check-out, 24-hour front desk
King Room - Non-Smoking
The double room offers air conditioning and a tea and coffee maker. The unit has 1 bed.
Queen Room
The double room features air conditioning and a tea and coffee maker. The unit has 1 bed.
Double Room - Non-Smoking
The quadruple room features air conditioning and a tea and coffee maker. The unit has 2 beds.
Double Room with Two Double Beds
The quadruple room offers air conditioning and a tea and coffee maker. The unit offers 2 beds.
Queen Room with Two Queen Beds
The quadruple room offers air conditioning and a tea and coffee maker. The unit has 2 beds.
King Suite with Sofa Bed and Kitchenette - Non-Smoking
The suite offers air conditioning and a tea and coffee maker. The unit offers 2 beds.
One-Bedroom Suite
The suite's kitchen is available for cooking and storing food. The suite offers air conditioning and a tea and coffee maker. The unit offers 3 beds.
Queen Suite with Sofa Bed - Non-Smoking
The suite offers air conditioning and a tea and coffee maker. The unit offers 2 beds.
Twin Suite with Sofa Bed
The suite offers air conditioning and a tea and coffee maker. The unit has 3 beds.
Hotel Policies
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