Courtyard by Marriott Norfolk Downtown
520 Plume Street
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Why people book this hotel
“Location”
“friendly and helpful staff, good location”
“Front staff was friendly”
“Front Desk staff very Hospitable and could see my frustrations with the parking …”
“location, value, staff”
“A very reasonable price for a fine hotel”
“Next to my room smells sewage”
“Friendly staff, comfortable room, great location”
“The breakfast was tasty and the staff was lovely”
Overview
Just one mile from Norfolk State University, this hotel offers an indoor pool, whirlpool and a fitness centre. There is an on-site Bistro and free high-speed internet is available. Rooms at this Courtyard feature panoramic views of downtown Norfolk. Each comes with a refrigerator and cable TV. Coffee makers are also provided. The Norfolk Courtyard offers a spacious lobby featuring a restaurant, which provides guests with healthy food, beverages and Starbucks items. It also offers dinner service with cocktails. Courtyard by Marriott Norfolk Downtown is located off Interstate 264 and only one mile from the Chrysler Museum of Art. The MacArthur Center Mall is within a 10-minute walk of the hotel.
Traveller reviews
Danny
solo_traveller
June 17, 2026
“Not worth the stay”
Front staff was friendly. Black out curtains.
Bradley
solo_traveller
November 23, 2025
“Never staying there again”
Location
Sean
solo_traveller
May 9, 2025
“The hotel staff were nice but I won't be going back”
friendly and helpful staff, good location
Rob
solo_traveller
March 13, 2025
“This Facility needs better Accommodations for parking as this is not Manhattan NYC - Valet#overkill”
Location has great Downtown Norfolk accessible for my needs. Being a former resident of downtown 1982-1997 they have moved in positive direction in tying in the district to be more than just on the water, Too bad the Dinosaur McArthur Center did not do what it was intended vs the amount of space it takes up. Front Desk staff very Hospitable and could see my frustrations with the parking situation considering it was a slow week.
Rubin
solo_traveller
February 17, 2025
“An average stay with loads to improve regarding customer service and housekeeping.”
The location and the front desk.
Adel
family_with_children
October 28, 2024
“Will not stay there again, even for free of charge😡”
Dirty. Hair blocking sink. Next to my room smells sewage.
Peter & Jade
family_with_children
October 24, 2024
“It was fine. Close to shopping, restaurants, and the waterfront. The rooms could use a sprucing up.”
The manager Chris was wonderfully hospitable and compassionate. The breakfast was tasty and the staff was lovely.
Roman
family_with_children
April 23, 2024
Location is good if you need to be in downtown.
ANDREW
couple
February 8, 2024
location, value, staff.
Mike
solo_traveller
November 21, 2023
“Failed to meet expectation”
Location
Aretha
couple
November 4, 2023
“The stay was very relaxing”
I was charged a 100 to hold but didn't get back but 50 with no explanation to why
Aretha
couple
November 4, 2023
“The stay was very relaxing”
I was charged a 100 to hold but didn't get back but 50 with no explanation to why
Aretha
couple
November 4, 2023
“The stay was very relaxing”
I was charged a 100 to hold but didn't get back but 50 with no explanation to why
Aretha
couple
November 4, 2023
“The stay was very relaxing”
I was charged a 100 to hold but didn't get back but 50 with no explanation to why
Aretha
couple
November 4, 2023
“The stay was very relaxing”
I was charged a 100 to hold but didn't get back but 50 with no explanation to why
Aretha
couple
November 4, 2023
“The stay was very relaxing”
I was charged a 100 to hold but didn't get back but 50 with no explanation to why
Paul
solo_traveller
September 24, 2023
Friendly staff, comfortable room, great location
Dirk
solo_traveller
July 12, 2023
“Prima hotel voor een bezoek aan fredericksburg en de omliggende civil war battlefields”
A very reasonable price for a fine hotel
ALEATHA
solo_traveller
July 6, 2023
“The stay was absolutely amazing”
EVERYTHING
Alisha
couple
June 21, 2023
“Cleanliness lacking”
Location, friendly staff
Facilities
Activities
Fitness centre, Hot tub/Jacuzzi, Bicycle rental (additional charge), Indoor pool
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Wine/champagne, Breakfast options, Snack bar, Restaurant, Bar
Food & drink safety
All plates, cutlery, glasses and other tableware have been sanitized
General
Non-smoking rooms, Heating, Facilities for disabled guests, Family rooms, Lift, Non-smoking throughout, Air conditioning
Internet
Free WiFi, WiFi, Internet services
Outdoors
Terrace
Parking
Parking, Parking on site, Private parking
Physical distancing
Contactless check-in/check-out, Cashless payment available
Pool and wellness
Swimming Pool, Swimming pool
Reception services
Invoice provided
Safety features
Face masks for guests available, Hand sanitizer in guest accommodation and key areas, First aid kit available
Services
ATM/cash machine on site, Laundry, 24-hour front desk, Meeting/banquet facilities, Express check-in/check-out, Valet parking, Luggage storage
Queen Room with Two Queen Beds
The family room comes with air conditioning, a wardrobe, a carpeted floor as well as heating. The unit offers 2 beds.
Queen Room with Two Queen Beds - Hearing Accessible
The family room is fitted with air conditioning, a wardrobe, a carpeted floor as well as heating. The unit offers 2 beds.
Queen Room with Two Queen Beds and Bathtub - Mobility Access/Hearing Accessible
The family room provides air conditioning, a wardrobe, a carpeted floor along with heating. The unit offers 2 beds.
Queen Room with Two Queen Beds and Sofa Bed
The family room offers air conditioning, a wardrobe, a carpeted floor along with heating. The unit offers 3 beds.
King Room
The air-conditioned triple room offers a wardrobe, a carpeted floor and heating. The unit has 1 bed.
King Room with Bathtub - Mobility Access/Hearing Accessible
The triple room features air conditioning, a wardrobe, a carpeted floor as well as heating. The unit has 1 bed.
King Room with Roll-In Shower - Mobility Access/Hearing Accessible
The triple room has carpeted floors and features air conditioning, a wardrobe and heating. The unit has 1 bed.
King Room with Sofa Bed
The quadruple room has carpeted floors and offers air conditioning, a wardrobe and heating. The unit has 2 beds.
King Suite with Sofa Bed
This suite is air-conditioned and has a wardrobe, a carpeted floor and heating.
Hotel Policies
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