“Lovely hotel, amazing onsens.”

Really enjoyed our stay here in Noboribetsu. It's only a small onsen town but the location was great, a few minute walk from the local restaurants, 711 and attractions. Loved our room with the tatami area and private open air onsen. It was so relaxing to use in the morning and after a day of walking. The public onsens are amazing, very large and clean. The outside onsens were a treat and also covered so can be used even when raining. The 3 inside onsens are very large. The atmosphere was very relaxing. The food at the breakfast and dinner (kaiseki style) was very nice. There is a large shop on site that sells snacks, drinks and souvenirs. The staff were friendly and helpful.

“Wonderful stay”

We were welcomed warmly by the staff. Excellent and prompt service. Loved the open onsen in the room. Dinner and breakfast were great especially during the kaiseki dinner, the service staff was knowledgeable about the courses served and we really enjoyed it. Location was good, about few minutes walk from Noboribetsu Jigokudani Valley. Quiet and conducive environment.

“Peaceful and relaxing experience”

Amazing stay. 5 star experience. Beautiful hotel and traditional environment that was serene and peaceful. It's an older hotel but the upkeep and cleanliness was superb. Staff were friendly, helpful, and kind. Even with my poor Japanese skills they still tried to converse with me patiently, although many could speak English. Plus, in-room facility/hotel guides are available in nearly all languages via QR code in the room. The onsen and in-room tub were incredibly well looked after and everything was clean and comfortable. Location was central to everything. Finally, the food was 10/10 delicious and beautifully served. Highly recommend a stay here and would happily come back again.

“Luxury stay and great hospitality”

This was a once in a lifetime trip for my 30th birthday and it was the best experience. As it was my first stay in a Ryokan, I did not realise that breakfast and dinner would be of such a high standard. Both breakfast and dinner were some of the best things I have ever eaten. We stayed two nights and the hotel had two completely different meals each day for both breakfast and dinner. The seafood was so fresh and delicious - I was able to try a lot of new foods and Hokkaido local produce. This was advertised as a 4 star hotel but everything including the location, hospitality and utilities made it feel 5 star! Great value for money and something I am very grateful to have experienced. Our room had a view onlooking the mountain and it was so lovely to just sit by the window or use the private onsen. I appreciate the staff being patient with myself and my partner who don’t speak Japanese.

“Elegant hotel with fabulous Kaiseki meals and attentive service.”

This is a very elegant hotel, with beautiful decorations and furnishings, attentive staff, large rooms and superb Kaiseki (degustation) meals. Lovely Onsens which include an outdoor pool.

“Wonderful room with private outside bath and great food”

This was our second visit to this hotel. The rooms are very large and we had a bath on the balcony which was fabulous and very hot. The view is good and we even saw a stag. The food was mostly fantantic with a lot of crab on the third night. The outside public bath was beautiful and sitting there with snow falling around was one of the highlights of the trip. It is right beside the bus stop and close to the town and geothermic area.

“2026 Hokkaido”

Private onsen and the size and comfort of the rooms

“Brilliant. An extraordinary experience. Wonderful staff.”

Onsen in room

“Peaceful stay”

Located in a quiet area in Noboribetsu. Onsen spa was great. Not a hotel that accommodates large groups of tourists. Half boarding option was also very good and filling.

“Luxurious with excellent service”

We booked one night stay inclusive of dinner and breakfast. The room was very spacious and well-equipped, including a private outdoor onsen. The public onsen was very good as well, with different types of indoor and outdoor pools. The Kaisen dinner was awesome and exquisite. Breakfast was fantastic too.

Wish they have laundry and smart tv

The staffs were extremely nice and helpful, especially the dining area staff and the lobby staffs. The location of the hotel is also quite good and not too far from the main attractions.

“A Traditional Ryokan Experience with Luxury Comfort”

For the traveler craving the traditional ryokan and kaiseki experience but hesitant about shared facilities, this offers the perfect balance. It's expensive, but it delivered everything we expected and more. Our Japanese tatami room was warm, spacious, and felt beautifully vintage, offering a glorious view of the autumn kōyō. ​The staff were friendly without being overbearing, and the kaiseki dinners were intricately presented, delectable and truly memorable. We contacted the hotel in advance with a long list of dietary restrictions for my wife, and their accommodation was genuinely surprising—her meals were planned perfectly and were in no way inferior to the original menus. ​Our private onsen deserves a special mention. Having access to the crisp autumn air, with steam shimmering on the surface and the strong, pervasive scent of sulfur filling the air, was absolute bliss. ​We loved the charming, thoughtful details: a head and neck massager in the room, complimentary drinks, daily sweet treats, and high-quality skincare like hyaluronic acid serum and cream. The way our futon beds magically appeared at bedtime and disappeared after breakfast added a touch of genuine ryokan elegance. The Toho Resorts shuttle bus was also reasonably priced and incredibly convenient.

“A true Japanese experience provided by Japanese people”

Japanese style breakfast with local ingredients

“Nice Ryokan style hotel, great location, delicious food and enjoyable private bath”

Staff was attentive from the moment we arrived, welcoming and conversant in English. The hotel location was great - walking distance to the town and Jigokudani site. Parking was plentiful and free. Breakfast and dinner were good and they made the effort to present us something different for our second day stay. We had our own little hotspring bath in our room and that was nice.

This place was a paradise

A real traditional Ryokan feel, the room was very spacious clean and had a pretty view. We opted for a room with a private onsen which was wonderful. The futons were comfortable.There was a shuttle option from Sapporo TV tower for about 1000 yen person for a round trip which was excellent and convenient.

Friendly staff! Nice view from room, room was spacious.

Good hotel, amazing location, staff friendly, good food, they even make your futon for you.

Excellent meals and the staff were very attentive.