Oyado Kiyomizuya
Noboribetsu Onsen-cho 173
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Why people book this hotel
“Run down and retarded staff”
“The food and the onsen was amasing, the staff was also very kind”
“The facilities like Spa , Pool, Onsen and Rooms fully renovated in 2024”
“Good onsen and big room”
“The delicious meals, the traditional room, the lovely staff, the onsen and the c…”
“Great location”
“I recommend to order Japanese breakfast”
“Traditional Ryokan with generous servings for dinner and breakfast with perfect …”
“Old hotel past its heyday, dated decor and bugs in room - lovely staff that are …”
“Nice facilities, great onsen, very clean”
Overview
Just 1.5 km from Hokkaido’s Jigokudani hot springs area, Oyado Kiyomizuya offers Japanese-style rooms with a Japanese tea maker, private bathroom and futon beds. Massages and public hot-spring baths are featured. The traditionally decorated rooms at Oyado Kiyomizuya Ryokan have tatami (woven-straw) floors and a fridge. The en suite bathroom includes a bathtub and Western toilet. About a 15-minute walk from Noboribetsu Genshirin primeval forest, the hotel is 7 km from Bear Park. Lake Kuttara is also 7 km away. Free wired internet access is provided in the lobby. Breakfast and dinner are served in guests' rooms or private dining rooms, and must be booked with the room as a meal plan (meals and dishes cannot be ordered individually).
Traveller reviews
Edmond
couple
May 28, 2026
“Bloody waste of my money and time.”
I like how dirty it can be. Run down and retarded staff.
András
solo_traveller
April 30, 2026
“A bit dated hotel, but kind staff, amasing food and a good bath”
The food and the onsen was amasing, the staff was also very kind
Anthony
family_with_children
March 19, 2026
The facilities like Spa , Pool, Onsen and Rooms fully renovated in 2024. Huge Pool, Spa, Onsen and Sauna areas. The Buffet dinner was also fantastic with a vast array of Japanese food.
Bronwen
solo_traveller
March 7, 2026
The delicious meals, the traditional room, the lovely staff, the onsen and the central location
Hans
solo_traveller
January 23, 2026
“Best hotell experience ever!”
Autentic Japanese hotel with fantastic food and outstanding staff.
Elisabet
couple
December 10, 2025
Great location. Good onsen and big room. I recommend to order Japanese breakfast
Rosario
family_with_children
December 9, 2025
The Onsen Is very relaxing the hotel is near the centre and has a bus stop in front of it. The atmosphere gives ancient Japan vibes.
Nikhil
couple
December 7, 2025
“Great onsen experience, the sweetest staff”
A little old school, but loved the space and the hospitality
ChiehHsin
couple
November 7, 2025
Very spacious room, way more than expected. Pretty cozy overall. And the yukata was super cute lol.
andrea
couple
November 2, 2025
“serious health hazard”
Lage
Steven
couple
November 1, 2025
“Old decor/hotel past its heyday and bugs in room but clean - lovely staff, ok for a night or 2.”
Old hotel past its heyday, dated decor and bugs in room - lovely staff that are attentive and pleasant, clean rooms but you feel this is a slow sink titanic.
Lisa
couple
September 16, 2025
“1 night stay in spa resort town”
Traditional inn in a spa town. The outdoor onsen listening to the river was very cool. Staff were all very helpful. Felt like stepping back in time. Easy walk to town and trails. Japanese style room was good, beds comfy. Tea facilities and cold water in room were a nice touch.
Giulia
solo_traveller
September 14, 2025
“Great stay”
Nice facilities, great onsen, very clean.
James
couple
August 30, 2025
Such a gorgeous stay, very traditional near the centre of noboribetsu with the most beautiful rooms and onsen. Thank you to all the staff who put in the extra effort to make sure we had a great stay.
Daniel
family_with_children
August 10, 2025
“Traditional Japanese”
Beautiful, traditional property The onsen baths contained in the property Great staff
Guillaume
solo_traveller
August 4, 2025
Very friendly and kind staff.
B
family_with_children
June 24, 2025
Traditional Ryokan with generous servings for dinner and breakfast with perfect location for easy exploration of the area
Kristina
couple
April 24, 2025
“A place frozen in time. Smell of sulphur and old carpetry. We do not recommend.”
The friendly and welcoming staff.
miem
couple
April 12, 2025
“best stay, would want to go again.”
I got a lot of dietary wishes, I even forgot to mention a few. The cook and staff are amazing, they adapted the meals so that I could eat without any worries. The meals are huge. After a meal and a trip to their onsen, I would fall asleep fast. They laid out a double futon (ni mai) and it was fantastic. From all places in Japan where we slept (hotels, AirBnBs) this was the most comfortable place to sleep. There's enough to do, especially if you like nature. We had about half a meter's snow at the end of March. I'd love to go to this ryokan again. Some say this is an old and dated ryokan, that's true, but we saw that as a plus. It's like you're teleported to the past. And the staff really makes up for it.
James
family_with_children
April 1, 2025
This was our second stay, we came about 10 years ago and when I was thinking where in Japan I would like to spend my 70th birthday, this was an obvious choice. Dinner and breakfast were excellent, just as remembered, and re-living the whole experience was a lot of fun. Physically the hotel has deteriorated somewhat, renovation look overdue, but overall the stay was great.
Facilities
Activities
Massage, Hot spring bath, Open-air bath, Public Bath
General
WiFi available in all areas, Family rooms
Internet
WiFi, Free WiFi, Internet services
Parking
Parking on site, Private parking, Free parking, Parking
Services
Meeting/banquet facilities, 24-hour front desk, Barber/beauty shop
Family Room
This traditionally decorated room has tatami (woven-straw) floors and a fridge. The en suite bathroom includes a bathtub and Western toilet.
Japanese-Style Room
This traditionally decorated room has tatami (woven-straw) floors and a fridge. The en suite bathroom includes a bathtub and Western toilet.
Hotel Policies
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