The Vale Niseko
Kutchan Yamada 166-9
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Why people book this hotel
“The service was amazing and our room was so nice & cozy”
“Excellent service from all staff”
“We didn't;t access breakfast as keen to get out skiing and made own in room”
“Comfortable stylish rooms, with an onsen, pool and restaurant all boxes ticked”
“The location is superb too”
“The location is right in the heart of Hirafu and super close to the lifts”
“Breakfast was okay”
“Onsen was great and breakfast delicious”
“Every thing Easy to use, and stay like home, relax, clean”
“Great onsen, lovely staff, awesome location and clean”
Overview
Featuring a heated outdoor pool with mountain views and ski-to-door access, The Vale Niseko is located in the heart of Hirafu. Free WiFi is available throughout the property and private parking is available on site for a fee. The accommodation has a flat-screen TV and DVD player. Some units include a dining area and/or balcony. All rooms are equipped with a microwave, toaster, and electric oven. Some rooms also have a full kitchen equipped with a dishwasher and oven. The private bathroom includes Japanese yukata robes, slippers, towels and free toiletries. The onsite ski equipment and retail facilities, ski equipment storage. Guests can enjoy the on-site restaurant and bar. A range of activities are available in the area. The property is located within a 10-minute drive from JR Kutchan Station. New Chitose Airport is 80.5 km from The Vale Niseko.
Traveller reviews
Marsha
couple
April 10, 2026
“Delightful and will definitely visit again!”
The service was amazing and our room was so nice & cozy! The location is superb too!
Moira
couple
April 6, 2026
“Comfortable, slope side haven with superbly friendly hotel staff”
We didn't;t access breakfast as keen to get out skiing and made own in room
Valens
couple
March 27, 2026
“A fantastic location and pleasing Osen right o”
The location is right in the heart of Hirafu and super close to the lifts.
GIOVANNI
couple
February 12, 2026
Had a smell of rotten gas in the room the whole stay. Also the first night had us in the wrong room. Disappointing stay.
Romain
solo_traveller
May 4, 2025
price for a 4 stars hotel
Fiona
couple
April 20, 2025
“Great ski hotel”
One of the best locations for skiing in Hirafu, so easy to take the Ace Family Quad to access the Ace Gondola. Excellent service from all staff. Comfortable stylish rooms, with an onsen, pool and restaurant all boxes ticked.
Sibeal
family_with_children
April 10, 2025
Room was really lovely. Staff were very helpful. Breakfast was okay..
Tim
couple
April 9, 2025
Close to the ski lift and really convenient that the ski store was also in the vale itself. Onsen was great and breakfast delicious.
Ellena
couple
April 2, 2025
“Very Good place to stay when the season is about to end”
It was a real ski in/out, the staff was super friendly always there to help We asked a few questions to Coco and she was really good and happy to recommend us goos places to eat or even slopes to go for the day
Chao
family_with_children
December 29, 2024
“Wonderful, Will back again!”
Great location! Wonderful staff! Facilities and Equipment are good for stay as family. Comfortable, relax!
Chao
family_with_children
December 29, 2024
“Great and will definitely come back again and again”
Overall this a a great hotel for ski and family. All amenities are good enough. The way of ski in and out is easy. Every thing Easy to use, and stay like home, relax, clean. Staffs are so great and helpful. Staffs Specially Jasmyn, Charles, Joe and Leith are very nice. Also a staff from New Zealand, can’t remember his name are very very nice, they are very warm and helpful, our family feel like back to where we really It's like returning to a very familiar environment. Thanks all staffs! I want to say The hotel staff is one of the main reasons why we would consider coming back again.
Angie
extended_group
December 10, 2024
“The concierge team services are excellent. Thanks to Lisa, Polly and Moniqu.”
Location and ski rentals
ian
couple
April 18, 2024
Very modern and comfortable. In the centre of the village.
Angela
family_with_children
March 26, 2024
“Fantastic location and brilliant hotel - we'll be back”
The room was immaculate, and very spacious and comfortable. Everything you could possibly need was provided in the kitchen it was great! Also to have an ice fridge! The staff were very friendly and helpful especially the hotel manager. We brought a toddler and they were lovely with her.
Akvile
couple
March 22, 2024
“Amazing stay and support from the hotel staff”
The staff helped us a lot during the stay and made our trip very comfortable. The onsen area (inside and outside) and sauna were very great for relaxing after skiing. The hotel is walking distance to the main street and you can ski-in to the hotel from the slope.
Rebecca
extended_group
March 15, 2024
Great onsen, lovely staff, awesome location and clean.
Daniel
couple
March 4, 2024
“Great spot”
Lovely room next to the chair lift and an onsen at the end of the day is just what’s needed after a day on the slopes
zhanxiang
couple
February 19, 2024
It would be better to allow guests drying ski boots in room.
Kimmo
family_with_children
February 13, 2024
Breakfast was well below average.
Angie
couple
February 13, 2024
“Only western breakfast but TV channel all in Japanese language”
Facilities
Activities
Tennis court, Golf course (within 3 km), Skiing, Spa and wellness centre, Massage, Hot tub/Jacuzzi, Hiking, Spa facilities, Spa lounge/relaxation area, Full body massage, Open-air bath
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Breakfast options, Restaurant, Bar
Food & drink safety
Physical distancing in dining areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered
General
WiFi available in all areas, Family rooms, Non-smoking rooms, Heating, Soundproof rooms, Lift, Non-smoking throughout, Air conditioning
Internet
Free WiFi, WiFi, Internet services
Outdoors
Terrace, Outdoor pool (seasonal), Outdoor pool
Parking
Parking, Parking on site, Private parking
Physical distancing
Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Swimming Pool
Reception services
Invoice provided
Safety & security
Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available
Self check-in
Check-in kiosk in the lobby, Lockbox key collection at the property
Services
Airport shuttle (additional charge), Shuttle service, Express check-in/check-out, Shuttle service (free), 24-hour front desk, Airport shuttle, Laundry
Ski
Ski storage, Ski school, Ski equipment hire on site, Ski pass vendor, Ski-to-door access
Transport
Airport pick up, Airport drop off
1 Bedroom Suite with Bunk Room
Bunk room(four beds) is suitable for children. Featuring sophisticated furnishings and chic décor, this apartment comes with bunk beds, a flat-screen TV and a DVD player. The fully-equipped kitchen includes a microwave, an electric kettle and cooking stoves. The private bathroom has a bath tub and a hairdryer. IMPORTANT: Air conditioning in the room available in Summer (27 Apr to 30 Nov)
1 Bedroom Suite with Murphy's bed
Featuring sophisticated furnishings and chic décor, this apartment comes with a flat-screen TV and a DVD player. The fully-equipped kitchen includes a microwave, an electric kettle and cooking stoves. The private bathroom has a bath tub and a hairdryer. Extra beds cannot be accommodated for this room. For more information, please contact the property directly. IMPORTANT: Air conditioning in the room available in Summer (27 Apr to 30 Nov)
1 Bedroom Suite with Tatami Room
Featuring 1 Western-style bedroom and 1 Japanese-style bedroom. Featuring sophisticated furnishings and chic décor, this larger apartment comes with a flat-screen TV and a DVD player. The fully-equipped kitchen includes a microwave, an electric kettle and cooking stoves. The private bathroom has a bath tub and a hairdryer. Some rooms can accommodate 1 extra bed (futon mattress) at a surcharge. For more information, please contact the property directly. IMPORTANT: Air conditioning in the room available in Summer (27 Apr to 30 Nov)
2 Bedroom Suite with Bunk Room (Dual Key)
Featuring sophisticated furnishings and chic décor, this apartment comes with bunk beds, a flat-screen TV and a DVD player. The fully-equipped kitchen includes a microwave, an electric kettle and cooking stoves. The private bathroom has a bath tub and a hairdryer. IMPORTANT: Air conditioning in the room available in Summer (27 Apr to 30 Nov)
2 Bedroom Suite with Onsen
Featuring sophisticated furnishings and chic décor, this very spacious apartment comes with private hot spring bath, a flat-screen TV and a DVD player. The fully-equipped kitchen includes a microwave, an electric kettle and cooking stoves. The private bathroom has a hairdryer. Private hot spring bath is only available from December to March. IMPORTANT: Air conditioning in the room available in Summer (27 Apr to 30 Nov)
2 Bedroom Suite with Onsen + Tatami Room
Featuring sophisticated furnishings and chic décor, this apartment comes with a private hot spring bath, a tatami (woven-straw) area, a flat-screen TV and a DVD player. The fully-equipped kitchen includes a microwave, an electric kettle and cooking stoves. The private bathroom has a hairdryer. Private hot spring bath is only available from December to March. IMPORTANT: Air conditioning in the room available in Summer (27 Apr to 30 Nov)
2 Bedroom Suite with Tatami Room
Featuring 2 Western-style bedrooms and 1 Japanese-style bedroom. Featuring sophisticated furnishings and chic décor, this apartment comes with a tatami (woven-straw) area, a flat-screen TV and a DVD player. The fully-equipped kitchen includes a microwave, an electric kettle and cooking stoves. The private bathroom has a bath tub and a hairdryer. Private hot spring bath is only available from December to March. IMPORTANT: Air conditioning in the room available in Summer (27 Apr to 30 Nov)
2 Bedroom Suite with Tatami Room (Dual Key)
Featuring 2 Western-style bedrooms and 1 Japanese-style bedroom. Featuring sophisticated furnishings and chic décor, this larger apartment comes with a flat-screen TV and a DVD player. The fully-equipped kitchen includes a microwave, an electric kettle and cooking stoves. The private bathroom has a bath tub and a hairdryer. Some rooms can accommodate 1 extra bed (futon mattress) at a surcharge. For more information, please contact the property directly. IMPORTANT: Air conditioning in the room available in Summer (27 Apr to 30 Nov)
2 Bedroom Yotei Suite
Featuring sophisticated furnishings and chic décor, this large apartment comes with a flat-screen TV and a DVD player. The fully-equipped kitchen includes a microwave, an electric kettle and cooking stoves. The private bathroom has a bath tub and a hairdryer. Some rooms can accommodate 1 extra bed (futon mattress) at a surcharge. For more information, please contact the property directly. IMPORTANT: Air conditioning in the room available in Summer (27 Apr to 30 Nov)
3 Bedroom Suite with Onsen (Dual Key)
Featuring sophisticated furnishings and chic décor, this apartment comes with a private hot spring bath, a flat-screen TV and a DVD player. The fully-equipped kitchen includes a microwave, an electric kettle and cooking stoves. The private bathroom has a hairdryer. IMPORTANT: Air conditioning in the room available in Summer (27 Apr to 30 Nov)
3 Bedroom Yotei Panorama Penthouse Suite
Boasting a private hot spring bath on a balcony. Featuring sophisticated furnishings and chic décor, this luxurious penthouse apartment comes with a flat-screen TV and a DVD player. The fully-equipped kitchen includes a microwave, an electric kettle and cooking stoves. The private bathroom has a bath tub and a hairdryer. Some rooms can accommodate 1 extra bed (futon mattress) at a surcharge. For more information, please contact the property directly. IMPORTANT: Air conditioning in the room available in Summer (27 Apr to 30 Nov)
2 Bedroom Suite
Featuring sophisticated furnishings and chic décor, this large apartment comes with a flat-screen TV and a DVD player. The fully-equipped kitchen includes a microwave, an electric kettle and cooking stoves. The private bathroom has a bath tub and a hairdryer. Some rooms can accommodate 1 extra bed (futon mattress) at a surcharge. For more information, please contact the property directly. IMPORTANT: Air conditioning in the room available in Summer (27 Apr to 30 Nov)
Superior Hotel Room
Located on the ground floor, this large room features sophisticated furnishings and chic décor and comes with a flat-screen TV and a DVD player. The kitchenette includes a microwave, an electric kettle and a toaster. The private bathroom has a bath tub and a hairdryer. IMPORTANT: Air conditioning in the room available in Summer (27 Apr to 30 Nov)
Superior Hotel Room (Lower Ground)
Located on the basement level, this room features sophisticated furnishings and comes with a flat-screen TV and a DVD player. The kitchenette includes a microwave, an electric kettle and a toaster. The private bathroom has a bath tub and a hairdryer. Air conditioning in the room available in Summer (27 Apr to 30 Nov)
3 Bedroom Yotei Suite (Dual Key)
Featuring sophisticated furnishings and chic décor, this large apartment comes with a flat-screen TV and a DVD player. The fully-equipped kitchen includes a microwave, an electric kettle and cooking stoves. The private bathroom has a bath tub and a hairdryer. Some rooms can accommodate 1 extra bed (futon mattress) at a surcharge. For more information, please contact the property directly. IMPORTANT: Air conditioning in the room available in Summer (27 Apr to 30 Nov)
Two-Bedroom Suite
The unit offers 3 beds.
Superior Studio
Superior Studio
Superior Studio
Superior Studio
Superior Studio
There is no air-conditioning in this room type. Featuring sophisticated furnishings and chic décor, this studio comes with a flat-screen TV and a DVD player. The fully-equipped kitchen includes a microwave, an electric kettle and cooking stoves. The private bathroom has a shower and a hairdryer. IMPORTANT: Air conditioning in the room available in Summer (27 Apr to 30 Nov)
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