The Maples Niseko
1-4-5-41, Niseko Hirafu, Kutchan-Cho
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Why people book this hotel
“Centrality of the location”
“Location is perfect”
“The staff really go the extra mile to make you feel welcome and comfortable”
“The staff is wonderful, they attended my questions and requests during the stay,…”
“Lovely spacious apartment and very well equipped kitchen”
“The apartment was spacious, modern, and well-equipped—perfect for a family”
“The housekeeping is quite limited—light service every 2 days, and even the major…”
“Clean new facilities”
Overview
Boasting ski-to-door access, The Maples Niseko is set in Niseko, a minute's walk from Niseko Grand Hirafu. All rooms feature a dining area and a kitchen with a dishwasher. The private bathroom comes with free toiletries. The hotel features a cafe and a restaurant. Ski equipment storage, 24-hour front desk service and an on-site concierge are available for guests to use at their leisure. Hirafu Gondola is 7 minutes on foot from the property. New Chitose Airport is 81 km away. Currently there is no front desk or concierge during summer.
Traveller reviews
Laura
family_with_children
April 1, 2026
“Spacious ski-in ski-out apartment hotel”
Lovely spacious apartment and very well equipped kitchen. We really liked the living area and sofas in particular. Great to have the washing machine and dishwasher and we really appreciated that both washing powder and dishwashing detergent were provided. Lovely coffee machine too! Very comfortable beds and plenty of storage cupboards. Fabulous view of Mount Yotei through the huge windows. Excellent to have ski-in ski-out and the ski lockers downstairs.
Bridget
family_with_children
March 21, 2026
“Perfect ski in, ski out hotel”
The staff really go the extra mile to make you feel welcome and comfortable. The shuttle around town was fabulous. Bed was comfy, rooms were spacious, nice to have full size fridge.
James
extended_group
March 16, 2026
“Year 2 at The Maples was Twice As Nice”
Centrality of the location. Quality of the accommodation. Proximity to the ski slope. Italian pizzeria - excellent.
Diego
solo_traveller
March 10, 2026
“Cosy and perfect location!”
The staff is wonderful, they attended my questions and requests during the stay, Direct access to sky track is amazing!
HAOYU
extended_group
December 15, 2025
“The service was excellent, it felt like a home away from home!”
Tom
couple
December 9, 2025
Very comfy, close to slopes and amenities. Staff are lovely.
Pollen
family_with_children
April 6, 2025
Location is perfect.
Esther
family_with_children
April 4, 2025
“Very good”
Kitchenette is fully equipped and u can do ur laundry
Brendon
family_with_children
April 2, 2025
“Perfect location and amazing staff, with just a few comfort tweaks needed for a flawless stay”
We had an incredible family ski trip staying at Maples Niseko. The apartment was spacious, modern, and well-equipped—perfect for a family. The location is unbeatable, with true ski-in/ski-out access and just a short walk to restaurants, shops, and rentals. The absolute highlight was the staff—every single one of them was amazing. They consistently went above and beyond to help us with everything from lift passes to local tips. This includes the flawless online guest service staff that helped link all the ski packages and transport services together. Their warmth and attentiveness made our stay feel really special. That said, there were a couple of small drawbacks. The housekeeping is quite limited—light service every 2 days, and even the major service every 4 days wasn’t quite up to the proper cleaning standard you’d normally get at a hotel. Also, the beds were quite firm and not very comfortable. Despite these minor issues, we still had a fantastic stay and would happily return. Just a few tweaks and it would be truly perfect.
Jenny
family_with_children
April 1, 2025
“Amazing stay”
Great hotel Very spacious room Comfortable beds Great location for skiing straight out
Chris
family_with_children
March 31, 2025
“The stay was good, but I was expecting some fitness facilities. There aren’t any.”
Rebecca
family_with_children
March 28, 2025
“Perfect stay, perfect location, lovely staff”
n/a
Peta
extended_group
March 28, 2025
“Great location for skiing/snowboarding in Grand Hirafu, would stay again”
We stayed with a large group requiring two two-bedroom apartments, four people in each apartment. The room facilities exceeded our expectations, and we didn't realise each room had an on-suit, meaning there were no shared bathrooms— amazing! The shared space was big enough and comfortable for four people. We came for the snow, and the ski-in ski-out from the locker room was amazing - come out onto a green/learners runs with easy access to lift and gondolas to venture out. great location central to town.
Eamonn
couple
March 25, 2025
“Thorougly enjoyed our stay”
YEW SOON
family_with_children
March 20, 2025
“Overall, excellent stay marred only by the incident with housekeeping. Hope to hear back from the mgmt of Maples soon.”
Convenience! Ski-in, ski-out resort with seamless one-stop service (rental and return of ski equipment, airport transfers) all arranged via hotel concierge.
Lucy
extended_group
March 14, 2025
Location
Richard
family_with_children
March 11, 2025
Convenient location. Literally just near the family chair at Hirafu. Near ACE gondola too. I can do night snowboarding/skiing until 7pm and just jump right to this place. Our place has nice view and lots of space.
Tammy
couple
March 6, 2025
“Mind blowing”
Maples was absolutely sensational, staff, view, location. Rooms spot on. We fell in love with the place. See you next year
Philip
extended_group
March 2, 2025
“Perfect place to stay for a ski holiday in Niseko”
Clean new facilities. Great staff. Ski in/out hotel
Shirley Tan
couple
February 16, 2025
“Lovely and convenient property - can’t wait to go back”
Beautiful property, convenient ski in ski out and helpful staff
Facilities
Activities
Fitness centre, Golf course (within 3 km), Skiing, Spa and wellness centre, Hiking, Spa facilities, Spa lounge/relaxation area, Fitness, Yoga classes, Fitness classes, Fitness/spa locker rooms
Food & Drink
Restaurant, Bar
General
Family rooms, Non-smoking rooms, Heating, Lift, Safety deposit box, WiFi available in all areas, Non-smoking throughout, Air conditioning
Internet
WiFi, Free WiFi, Internet services
Parking
Parking, Free parking, Street parking
Safety & security
Key card access
Services
Shuttle service, Vending machine (drinks), Airport shuttle (additional charge), Lockers, Shuttle service (free), Airport shuttle, Laundry, Fax/photocopying, Luggage storage
Ski
Ski equipment hire on site, Ski-to-door access, Ski storage
2 Bedroom Penthouse Suite
This spacious apartment comes with 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. Guests can make meals in the kitchen that features a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment features a flat-screen TV with streaming services, a washing machine, soundproof walls and a tea and coffee maker. The unit has 4 beds.
2 Bedroom Premier Suite
This spacious apartment is comprised of 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. In the kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment is air-conditioned and features a flat-screen TV with streaming services, a washing machine, soundproof walls and a tea and coffee maker. The unit offers 4 beds.
2 Bedroom Suite
This spacious apartment consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. Meals can be prepared in the well-fitted kitchen, which is equipped with a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment provides air conditioning, a washing machine, soundproof walls, a tea and coffee maker and a flat-screen TV with streaming services. The unit offers 4 beds.
2 Bedroom Suite with Tatami Room
This spacious apartment comprises 1 living room, 3 separate bedrooms and 2 bathrooms with a shower and free toiletries. Meals can be prepared in the well-fitted kitchen, which comes with a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment features tatami floors, a seating area with a flat-screen TV with streaming services, air conditioning, a washing machine, as well as soundproof walls. The unit offers 4 beds and 2 futons.
2 Bedroom Yotei Penthouse Suite
This spacious apartment features 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. Meals can be prepared in the kitchen, which features a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment features air conditioning, a washing machine, soundproof walls, a tea and coffee maker and a flat-screen TV with streaming services. The unit has 4 beds.
3 Bedroom Penthouse Suite
This spacious apartment is comprised of 1 living room, 3 separate bedrooms and 3 bathrooms with a shower and free toiletries. The well-equipped kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment offers a flat-screen TV with streaming services, a washing machine, soundproof walls and a tea and coffee maker. The unit offers 6 beds.
3 Bedroom Premier Suite (Dual Key)
This spacious apartment includes 1 living room, 3 separate bedrooms and 3 bathrooms with a shower and free toiletries. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment offers a flat-screen TV with streaming services, a washing machine, soundproof walls and a tea and coffee maker. The unit has 6 beds.
3 Bedroom Yotei Panorama Penthouse Suite
This spacious apartment comes with 1 living room, 3 separate bedrooms and 3 bathrooms with a bath and free toiletries. In the kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment is air-conditioned and has a flat-screen TV with streaming services, a washing machine, soundproof walls and a tea and coffee maker. The unit has 6 beds.
3 Bedroom Yotei Penthouse Residence
This spacious apartment features 1 living room, 3 separate bedrooms and 3 bathrooms with a bath and free toiletries. Guests can make meals in the kitchen that has a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment has tatami floors, a seating area with a flat-screen TV with streaming services, air conditioning, a washing machine, as well as soundproof walls. The unit has 6 beds.
4 Bedroom Yotei Penthouse Residence (Dual Key)
This spacious apartment is comprised of 1 living room, 4 separate bedrooms and 4 bathrooms with a bath and free toiletries. The well-equipped kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment features tatami floors, a seating area with a flat-screen TV with streaming services, air conditioning, a washing machine, as well as soundproof walls. The unit offers 8 beds.
King Room with Roll-In Shower - Disability Access
Providing free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious double room provides air conditioning, soundproof walls, a tea and coffee maker, a dining area and a flat-screen TV with streaming services.
Deluxe King Studio
Offering free toiletries, this studio includes a private bathroom with a shower, a bidet and a hairdryer. This studio is air-conditioned and has a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker and a dining area.
Deluxe Studio
This studio is located on the 2nd-6th floor and has dining area. Please note that the maximum occupancy of the room includes all children and cannot be exceeded under any circumstances. For extra guests exceeding the room occupancy, guests will be asked to separate rooms and additional charges will apply. Guests may not be accommodated if there is no availability. The restaurant is closed from April 27 to November 30, breakfast will not be available during these dates.
Penthouse Studio
Offering free toiletries, this studio includes a private bathroom with a shower, a bidet and a hairdryer. In the kitchenette, guests will find a refrigerator, kitchenware, an oven and a toaster. The spacious studio offers air conditioning, a washing machine, soundproof walls, a tea and coffee maker and a flat-screen TV with streaming services.
Superior Studio
This studio is located on the 2nd-6th floor and features an electric kettle, toaster and dining area. Please note that the maximum occupancy of the room includes all children and cannot be exceeded under any circumstances. For extra guests exceeding the room occupancy, guests will be asked to separate rooms and additional charges will apply. Guests may not be accommodated if there is no availability. The restaurant is closed from April 27 to November 30, breakfast will not be available during these dates.
Superior Studio (Level 1)
This studio has a oven, kitchen and dining area. Please note that the maximum occupancy of the room includes all children and cannot be exceeded under any circumstances. For extra guests exceeding the room occupancy, guests will be asked to separate rooms and additional charges will apply. Guests may not be accommodated if there is no availability. The restaurant is closed from April 27 to November 30, breakfast will not be available during these dates.
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