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Shirokuma Chalets

Holiday home

Kutchan Yamada 170-36

hotel
hotel

Overview

Located a 6-minute walk from Ace Family Lift at Niseko Mt Resort Grand Hirafu, Shirokuma Chalets is self-catering 3-storey accommodation. Guests can unwind at the large living/dining area with stylish furniture. Free Wi-Fi is provided throughout. JR Kutchan Station is a 15-minute drive from the property. Chalets Shirokuma comes with a flat-screen TV and free Wi-Fi. Guests can relax in the comfortable sofas and the ample dining area. There is a full kitchen with a dishwasher, an oven, a fridge and stoves. Includes 2 private bathrooms with a bathtub and a hairdryer. Laundry facilities and ski drying rooms are available on site. Guests can cook their own meals at the property.

Traveller reviews

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Facilities

Activities

Skiing

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & Drink

Breakfast options

General

Non-smoking rooms, Safety deposit box, Heating, Non-smoking throughout, Air conditioning, WiFi available in all areas

Internet

Free WiFi, WiFi, Internet services

Outdoors

Terrace

Physical distancing

Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Reception services

Invoice provided

Safety & security

Smoke alarms, CCTV outside property, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Process in place to check health of guests, Access to health care professionals

Self check-in

Passport/ID information collected online before you arrive, Lockbox key collection at the property

Services

Concierge service, Private check-in/check-out, Shuttle service (free), Laundry, Luggage storage, Shuttle service

Ski

Ski storage

Transport

Public transport tickets

Hotel Policies

Check-inFrom 15:00 to 23:59
Check-outFrom 00:00 until 10:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printGuests can request their bedding preferences up to 3 days prior to arrival (subject to availability). If no bedding preferences have been provided, all rooms will be set up with single beds.Please note that the full amount of the reservation is due before arrival. will send a confirmation with detailed payment information. After full payment is taken, the property's details, including the address and where to collect keys, will be emailed to you. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Last updated: Apr 11, 2024, 10:43 AM

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