Chalet Ivy Hirafu
Kutchan Yamada 188-19
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Why people book this hotel
“Central to town and ski lifts”
“Great location and awesome to have everything on site for ski and snowboard hire”
“The staff were extremely helpful & friendly”
“Ski rental office is conveniently linked to the hotel, and staff in ski rental o…”
“The hotel had a very spacious room & was well located with ski slopes & restaura…”
“Very Nice Room & Close to Everything”
“Private onsen is very clean and the experience was excellent”
“very clean and comfortable”
“Loved the Onsen, breakfast and location of Chalet Ivy”
“Good breakfast”
“Everything , not cheap but when you include the amazing breakfasts, free ski shu…”
Overview
Centrally located in Hirafu's Upper Village, boutique hotel Chalet Ivy Hirafu offers natural hot spring baths and delicately prepared Japanese cuisine. Comfortable rooms come with mountain views and free WiFi, and a free shuttle connects to ski resort Niseko Mountain Grand Hirafu a 2-minute drive away. Chalet Ivy Hirafu features a private ski locker, ski and snowboard equipment rentals on the ground floor and a fireplace at the lobby. Ski passes can be purchased at the 24-hour front desk in advance, and in-room massages can also be arranged. A hearty breakfast starts the day, while the bar offers a pleasant setting for an evening drink. A grilled dish, salad, deep fried dish and a hot pot are on offer for dinner at the newly opened HirafuZaka casual restaurant. Rooms feature an interior in light colours, a wall-mounted flat-screen TV and a seating area. They are fitted with a fridge, a safe and a contemporary bathroom. A kitchenette can be arranged by request, and an Apple TV is available in all suite rooms. Chalet Ivy Hirafu is an 8-minute walk from the NAC Niseko Adventure Center, which offers activities like rafting. It's a 15-minute drive from JR Hirafu Train Station, and a 20-minute drive from Niseko Village Ski Resort.
Traveller reviews
William
couple
April 15, 2026
“A fabulous stay & I hope to stay again.”
The hotel had a very spacious room & was well located with ski slopes & restaurants close by. The staff were extremely helpful & friendly. During our stay my husband became unwell & the bar staff were so kind in providing some small snacks.
Wayne Edward
solo_traveller
March 25, 2026
“I had a very good stay at Chalet Ivy Hirafu, Niseko”
Very Nice Room & Close to Everything!
KARIN
family_with_children
March 23, 2026
“Overall a pleasant stay. I would definitely recommend to friends.”
Ski equipment is new. Ski rental office is conveniently linked to the hotel, and staff in ski rental office is efficient and helpful. Private onsen is very clean and the experience was excellent.
Donald
couple
March 23, 2026
“All went well”
Central to town and ski lifts
marc
solo_traveller
March 18, 2026
The staff were all amazing, more then helpful and always cheerful and upbeat ,can't ask for much more
Christine
couple
March 17, 2026
“Totally exceeded my expectations. Fantastic hotel.”
The onsen was amazing and the staff so friendly
Rebecca
couple
March 12, 2026
“Fantastic stay in Niseko. A great location close to the ski lifts and plenty of bars/resturants.”
Great location and awesome to have everything on site for ski and snowboard hire. The staff were great
Garun
extended_group
March 9, 2026
“a great place to stay. Very comfortable rooms, great onsen, great staff, close to Ace Gondola”
very clean and comfortable. Large room. Great onsen
David
couple
March 8, 2026
“Second visit to Chalet Ivy , highly recommend for all the little extras which make it worth the cost”
Everything , not cheap but when you include the amazing breakfasts, free ski shuttle and concierge, free onsen on site , location to Hirafu Ace gondola , lovely rooms huge bed would highly recommend ,our second visit to Chalet Ivy, I couldn’t find a better hotel for the price
Ahmet
family_with_children
March 8, 2026
The staff was really helpful for everything and you can't beat the location
Robert
extended_group
March 8, 2026
“Loved it”
Great location, modern, clean with comfortable beds and good bathrooms. Enjoyed the onsen after skiing
Vicky
family_with_children
March 1, 2026
“Perfect location, amazing staff, fabulous Onsen.”
Beautiful Onsen - exceptionally clean and wonderful. Great rooms and views. Location makes with lovely boutique hotel a winner. As always, the staff were fabulous - helpful, polite, eager to please.
Maggie
extended_group
February 24, 2026
“Perfect location and hotel!”
Staff are wonderful. Location, amenities are all perfect. We have changed several times on the arrangement and are all accommodated. Feeling really thankful to the team and we really enjoyed it
Ghislaine
family_with_children
February 23, 2026
Big and comfortable room, very good for families Great location
odette
family_with_children
February 22, 2026
onsen is amazing with the outdoor area.
Giancarlo
couple
February 20, 2026
“Great Hotel”
Clisé the Ski Skopie, excellent service and clean hotel. Big room with
Linda
family_with_children
February 19, 2026
“Very Good! The staff was so helpful and accommodating.”
Loved the Onsen, breakfast and location of Chalet Ivy. I should have booked a larger room, but it was adequate.
Franck
family_with_children
February 10, 2026
Good breakfast. Nice location
jennie
couple
February 8, 2026
“Fabulous boutique hotel , super convenient to ski and socialise . Lovely staff”
Amazing Location and Staff , the most comfortable bed !
Morgan
solo_traveller
February 1, 2026
“Absolutely amazing stay, what made this place a 10/10 was the staff, they are so hospitable and nice, the private on”
Close to everything, shuttle buses run all day very quickly. Private onseen which is awesome of you have tattoos.
Facilities
Activities
Fitness centre, Skiing, Spa and wellness centre, Massage, Canoeing, Hiking, Horse riding, Hot spring bath, Open-air bath, Public Bath, Bike tours
Cleanliness & disinfecting
Guest accommodation is disinfected between stays
Food & Drink
Breakfast options, Coffee house on site, Kid meals, Wine/champagne, Fruits, Restaurant, Bar
General
Non-smoking rooms, Heating, Family rooms, WiFi available in all areas, Lift, Safety deposit box, Non-smoking throughout, Air conditioning, Designated smoking area, Indoor fireplace
Internet
WiFi, Free WiFi, Internet services
Outdoors
Terrace, Outdoor furniture
Parking
Parking, Free parking, Parking on site
Safety & security
Key card access
Services
Shuttle service, Airport shuttle (additional charge), Lockers, Vending machine (drinks), Concierge service, Shuttle service (free), Luggage storage, 24-hour front desk, Airport shuttle, Babysitting/child services, Laundry
Ski
Ski equipment hire on site, Ski pass vendor, Ski storage, Ski school
Transport
Airport pick up, Airport drop off
Deluxe Onsen Suite with Hirafu Mountain View
This family room has a balcony, electric kettle and DVD player. Sofa beds will be prepared for the 3rd and 4th guest, only when the booking is made for 3 or 4 people. Please indicate the correct number of guests at time of booking.
Grand Deluxe Onsen Suite with Mt. Yotei View (2-Bedroom Suite)
This 2-bedroom suite features a balcony, an electric kettle and a dining area. An extra bed will be prepared for a 5th guest, only when the booking is made for 5 people. Please indicate the correct number of guests at time of booking.
Grand Deluxe Suite with Hirafu Mountain View
This family room features a balcony, kitchenette and microwave. Sofa beds will be prepared for the 3rd and 4th guest, only when the booking is made for 3 or 4 people. Please indicate the correct number of guests at time of booking.
Superior King Room with Mt. Yotei View.
The spacious double room features air conditioning, a wardrobe, a balcony with mountain views as well as a private bathroom boasting a bath. The unit has 1 bed.
Deluxe King Suite with Courtyard View
This triple room has a balcony, microwave and DVD player. An extra bed will be prepared for a 3rd guest, only when the booking is made for 3 people. Please indicate the correct number of guests at time of booking
Deluxe Room with Village View
This triple room has a balcony, sofa and air conditioning. A sofa bed will be prepared for a 3rd guest, only when the booking is made for 3 people. Please indicate the correct number of guests at time of booking.
Deluxe Twin Suite with Courtyard View
This triple room has a balcony, air conditioning and kitchenware. An extra bed will be prepared for a 3rd guest, only when the booking is made for 3 people. Please indicate the correct number of guests at time of booking
One Bedroom Suite with Mt. Yotei View
This triple room features a balcony, electric kettle and dining area. An extra bed will be prepared for a 3rd guest, only when the booking is made for 3 people. Please indicate the correct number of guests at time of booking.
Superior Room with Hirafu Mountain View
This twin room features a balcony, satellite TV and sofa. A sofa bed will be prepared for a 3rd guest, only when the booking is made for 3 people. Please indicate the correct number of guests at time of booking.
Superior Twin Room with Courtyard View
This air-conditioned twin room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony. The unit has 2 beds.
Superior Twin Room with Mt. Yotei View
This air-conditioned twin room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with mountain views. The unit offers 2 beds.
Deluxe King Onsen Suite with Courtyard View
This suite features a balcony, dining area and microwave. An extra bed will be prepared for a 3rd guest, only when the booking is made for 3 people. Please indicate the correct number of guests at time of booking
Deluxe Twin Onsen Suite with Courtyard View
This suite features a balcony, dining area and stovetop. An extra bed will be prepared for a 3rd guest, only when the booking is made for 3 people. Please indicate the correct number of guests at time of booking
Penthouse with Mt. Yotei View
This spacious suite comes with 1 living room, 4 separate bedrooms and 4 bathrooms with a bath and free toiletries. Guests will find a stovetop, a refrigerator, a dishwasher and kitchenware in the well-fitted kitchen. The suite also includes a barbecue. The air-conditioned suite features a flat-screen TV with satellite channels, tatami, a minibar, a coffee machine as well as mountain views. The unit has 5 beds and 2 futons.
Hotel Policies
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