Hotel Okura Niigata
Chuo-ku Kawabata-cho 6-53
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Why people book this hotel
“The staff are amazing, they helped us with the luggage, even tho i think they di…”
“The staff were fantastic, attentive and very polite”
“Great location”
“Location was nice”
“The location made it easy to get around and the room was very comfortable”
“Good old fashioned hotel with generous room space and bath room and bathtub”
“Breakfast was good”
“Great breakfast and coffee”
“The breakfast buffet was superb, the room was spacious and clean, and the locati…”
“Clean, spacious and comfortable room”
“Easy to get to, affordable accommodation”
“Price was ridiculous low for this space after visiting Tokyo, Osaka or Kyoto”
Overview
Overlooking the Shinano River in the heart of Niigata, Hotel Okura features a 15th-floor French restaurant and concierge services. The elegant rooms include free internet and a satellite flat-screen TV. Rooms at the Hotel Okura Niigata has large windows offering area views. Each has ample workspace, air conditioning, free internet and an en-suite bathroom with bathtub. The hotel is a 5-minute drive from JR Niigata Train Station and Toki Messe Niigata Convention Centre. Niigata Airport and Denka Big Swan Stadium are a 20-minute drive away. A variety of shops are available, including a hair salon. The 24-hour reception offers luggage storage and currency exchange services. Coffee Shop Tsubaki serves a daily breakfast buffet. Yahiko Japanese Restaurant specialises in seafood, while Toh-Ka-Lin Chinese Restaurant has authentic Cantonese cuisine. Bar Edinburgh boasts over 80 brands of whiskey.
Traveller reviews
LARA
couple
June 4, 2026
“Location just outside the city, easy to get to.”
Easy to get to, affordable accommodation. Breakfast was good.
David
solo_traveller
June 1, 2026
Great location
Haroon
couple
May 30, 2026
“Great place to stay when in Niigata”
The staff are amazing, they helped us with the luggage, even tho i think they didnt need to do as much as they did, really appreciate it.
Dylan
solo_traveller
May 26, 2026
“It did the job, old and no AC, pillows biggest issue for comfort, bed is decent.”
Location was nice.
alistair
solo_traveller
May 19, 2026
“Rooms were comfortable, but in house dining limited as most restarants closed on mondays and tuesdays and no were to get”
Trivago
Jean-Pierre
solo_traveller
April 29, 2026
The staff were fantastic, attentive and very polite. The location made it easy to get around and the room was very comfortable. A top stay in Niigata.
Shin Yee
extended_group
April 26, 2026
Some staff is friendly and very helpful.
Elizabeth
solo_traveller
April 23, 2026
“Good place to stay for a night or two, lovely staff.”
The staff were very friendly and it was not too far at all from the station and shops etc. A nice walk along the bridge too.
David
solo_traveller
April 16, 2026
The staff were welcoming, friendly, and very polite. The breakfast buffet was superb, the room was spacious and clean, and the location was ideal.
jonathon
solo_traveller
April 15, 2026
“Beautiful area, great staff”
The staff were very friendly, even going as far as opening doors and elevators at arrival and leaving. The hotel is located by the river which has Cherry blossoms lined all the way along it. The hotel itself is a little outdated looking like it hasn't been updated since the 80s but it didn't affect the comfort of the stay.
Sufina
family_with_children
March 29, 2026
“It is a very excellent hotel”
The efficiency
Thio Huan
couple
March 23, 2026
“love this great hotel next to the shinano river, unbeatable view, spacious, nice and comfort bed to rest. Great breakfas”
Location next to shinano river and everywhere we wanted to visit. Great breakfast and coffee. Clean, spacious and comfortable room.
Brendan
solo_traveller
March 22, 2026
“Excellent location by the river, and convenient to facilities I needed.”
Good old fashioned hotel with generous room space and bath room and bathtub. Fantastic views from my room. Staff were very helpful in accommodating my requests and I was able to check in a bit early (rather than having to leave my bag.)
Mears
solo_traveller
March 13, 2026
“Wonderful location, clean hotel with attentive and lovely staff.”
Clean, well kept, great breakfast and lovely staff.
Michael
couple
March 1, 2026
Location great. Breakfast too.
Tzu Yin
couple
February 27, 2026
“I would recommend this hotel for people visiting Niigata.”
Friendly staff, great breakfast and relatively bigger space per normal Japanese hotel standard.
Barthelemy
solo_traveller
February 16, 2026
Perfectly convenient for a short stay. Rooms are clean, big, comfortable and the staff is very kind and helpful.
Winston
family_with_children
January 2, 2026
Quite easy to navigate to. Reasonably comfortable
charlene
family_with_children
December 30, 2025
“Great location and wonderful staff”
Beautiful building and a fantastic location with river views. The staff were very welcoming and helpful.
Yuliia
couple
December 12, 2025
“I would ike to return.”
Huge room, AMAZING river and city view. Price was ridiculous low for this space after visiting Tokyo, Osaka or Kyoto.
Facilities
Activities
Happy hour
Cleanliness & disinfecting
Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays
Food & Drink
Restaurant, Bar, Breakfast in the room, Special diet menus (on request), Kid meals, Kid-friendly buffet, Coffee house on site, Breakfast options
Food & drink safety
Physical distancing in dining areas
General
WiFi available in all areas, Bicycle parking, Air conditioning, Designated smoking area, Lift, Safety deposit box, Family rooms, Chapel/shrine, Heating, Non-smoking rooms
Internet
WiFi, Free WiFi, Internet services
Parking
Private parking, Accessible parking, Parking
Physical distancing
Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Safety & security
24-hour security, Key card access, Smoke alarms, CCTV in common areas, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Thermometers for guests provided by property
Services
Ironing service, Fax/photocopying, Luggage storage, Laundry, Dry cleaning, Barber/beauty shop, 24-hour front desk, Room service, Meeting/banquet facilities, Concierge service, Currency exchange, Trouser press, Vending machine (drinks), Daily housekeeping
Deluxe Double Room with River View - Non-Smoking
The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as river views. The unit has 1 bed.
Economy Double Room - Non-Smoking
This double room is air-conditioned and features a electric kettle, safety deposit box and flat-screen TV.
Economy Double Room - Smoking
This double room is air-conditioned and has a satellite TV, electric kettle and safety deposit box.
Standard Double Room with River View - Non-Smoking
This double room features a seating area with a flat-screen satellite channel TV, safety deposit box, electric kettle and air conditioning.
Deluxe Twin Room with Extrabed and River View - Non-Smoking
This twin room has a electric kettle, air conditioning, satellite TV and safety deposit box.
Deluxe Twin Room with River View - Non-Smoking
This twin room has an electric kettle, safety deposit box and satellite TV with a seating area.
Economy Twin Room - Non-Smoking
These compact rooms features a satellite channel flat-screen TV, safety deposit box and electric kettle.
Economy Twin Room - Smoking
These compact rooms features a satellite channel flat-screen TV, safety deposit box and electric kettle.
Standard Twin Room - Non-Smoking
This twin room features an electric kettle, safety deposit box, air conditioning and seating area with a flat-screen satellite channel TV.
Standard Twin Room - Smoking
This twin room features a flat-screen TV with satellite channels, electric kettle, air conditioner and seating area.
Standard Twin Room with Extrabed - Non-Smoking
This twin room features air conditioning, electric kettle, flat-screen TV and safety deposit box.
Standard Twin Room with Extrabed - Smoking
This twin room is air-conditioned and has an electric kettle, seating area, flat-screen satellite TV and safety deposit box.
Junior Suite with River View - Non-Smoking
This suite is air-conditioned and has a seating area, flat-screen satellite TV, safety deposit box and electric kettle.
Suite with River View - Non-Smoking
This suite is air-conditioned and has a flat-screen satellite TV, seating area, electric kettle and safety deposit box.
Economy Single Room - Non-Smoking
These compact rooms features a satellite channel flat-screen TV, safety deposit box and electric kettle.
Economy Single Room - Smoking
These compact rooms features a satellite channel flat-screen TV, safety deposit box and electric kettle.
Standard Single Room - Non-Smoking
This single room has an electric kettle, a satellite flat-screen TV, safety deposit box and air conditioning.
Standard Single Room - Smoking
This single room features air conditioning, flat-screen TV with satellite channels, safety deposit box and electric kettle.
Hotel Policies
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