Comfort Hotel Niigata
Chuo-ku, Benten 3-3-1
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Why people book this hotel
“Breakfast while limited was nice”
“Complimentary breakfast was good but basic”
“Fabulous breakfast and good location”
“Convenient location, close to railway station”
“Friendly staff”
“Helpful staff and a good selection for breakfast”
“It was sufficiently pleasant and comfortable stay”
“A modern hotel with comfortable beds”
“Facilities are clean and staff were very helpful”
“Clean and quiet”
“Good value”
“Only a short walk from the station, breakfast basic but plenty and good value”
Overview
Just 3 minutes on foot from JR Niigata Station, Comfort Hotel Niigata features free Wi-Fi throughout. Guests can enjoy a complimentary coffee and a simple breakfast. Massages can be requested for an extra cost. The air-conditioned rooms feature a flat-screen TV with VOD channels and a fridge. Amenities include a hairdryer and toothbrush sets. Guests can use the launderette on site. Dry cleaning service and luggage storage are available as well. A free breakfast buffet with bread, soup and salads is served at the breakfast corner. Niigata Hotel Comfort is a 10-minute walk from Bandai City, and a 15-minute drive from the Marinepia Aquarium. Niigata Airport is a 25-minute bus ride.
Traveller reviews
Chwee Sean
couple
June 4, 2026
“Comfortable hotel stay with fabulous breakfast and good location.”
Fabulous breakfast and good location
kevin
solo_traveller
May 26, 2026
Good value
Peta
solo_traveller
May 14, 2026
Convenient location, close to railway station. Friendly staff.
Sally
family_with_children
January 21, 2026
It was sufficiently pleasant and comfortable stay.
Leanne
couple
January 20, 2026
“Great location good value for money and clean”
Only a short walk from the station, breakfast basic but plenty and good value. Facilities are clean and staff were very helpful.
Terence
family_with_children
November 28, 2025
“A good place to stay near Niigata station”
Helpful staff and a good selection for breakfast.
Guest
couple
November 8, 2025
“Great location good value for money and clean”
Only a short walk from the station, breakfast basic but plenty and good value. Facilities are clean and staff were very helpful.
Cathy
family_with_children
August 1, 2025
A modern hotel with comfortable beds. Clean and quiet. Good location
Marc
solo_traveller
July 26, 2025
7-8 mins walk from the station. Warm welcome and easy communication. Free rent bike was very appreciated. Breakfast while limited was nice. Room was not too small and clean.
Ron Lo
family_with_children
July 15, 2025
“Nice and enjoyable stay”
Nice staff, good location, clean and comfortable.
Yong Khian
family_with_children
June 22, 2025
“Basic hotel near train station.”
Complimentary breakfast was good but basic. The location of the train station was nearby so easy access to food. The room was clean though a little small (our bad, we could have booked a bigger room). Friendly staff.
Hareshkumar
family_with_children
May 7, 2025
“Best stay so far”
The best hotel with nice facilities. Breakfast is very tasty. Staff is very kind and cooperative.
Yulinlan
solo_traveller
January 23, 2025
“Not the best option near Niigata station”
I have stayed at the Comfort Hotel chain before. This is an older property but they are all basically the same so you know what you are getting and its pretty standard: Laundry. Breakfast. NO smoking property. However given my comments below I selected another hotel when I returned to Niigata.
KENCHAPPA JAYADEV
extended_group
December 27, 2024
“Very good hospitality”
Breakfast fine
Robert
couple
September 6, 2024
The buffet breakfast was good
Javad
solo_traveller
September 4, 2024
“Recommended for an economic stay”
The staff are quite welcoming and nice.
Swanand
couple
May 21, 2024
“Overall comfortable with excellent breakfast, friendly staff and cleanliness.”
Excellent location and fabulous breakfast.
Julie
couple
April 9, 2024
“Comfort Hotel Niigata is value for money at a convenient location.”
The location is great close to the train station and local restaurants. The included breakfast was basic but has everything to get you started for the day.
Rachel
family_with_children
March 24, 2024
“Value for money & an easy location! Great for a stopover in Niigata w/ decent sized beds.”
We had a one night stay here as detour stop over from our jounery from Sapporo to Toyko. This suited our needs for that perfectly and was the cheapest stay of our trip. The room was a decent size, tidy and warm, with thicker duvets than previous stays. Staff were friendly too. The main reason we stayed here was due to the cost and loaction. We felt that we got our value for money on both these items and would have enjoyed the complimentary breakfast if we had been up early enough! It was great to leave our bags here after checking out whilst we explored the city before getting back on the shinkansen.
Marina
couple
March 24, 2024
I love the shared space of Comfort hotel. Bedroom has good size, toilet and shower room too.
Facilities
Cleanliness & disinfecting
Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Kid-friendly buffet, Breakfast options
Food & drink safety
All plates, cutlery, glasses and other tableware have been sanitized
General
WiFi available in all areas, Non-smoking rooms, Lift, Soundproof rooms, Non-smoking throughout, Air conditioning
Internet
WiFi, Free WiFi, Internet services
Parking
Street parking, Parking on site, Private parking, Parking
Physical distancing
Cashless payment available
Reception services
Invoice provided
Safety & security
24-hour security, Key card access, Security alarm, Smoke alarms, CCTV in common areas, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, First aid kit available, Thermometers for guests provided by property
Services
24-hour front desk, Laundry, Dry cleaning, Fax/photocopying, Luggage storage, Trouser press, Vending machine (drinks), Daily housekeeping
Double Room - Non-Smoking
Air-conditioned room with an LCD TV and free Wi-Fi. It’s equipped with a small fridge and an attached bathroom with toiletries.
Twin Room - Non-Smoking
Air-conditioned room with an LCD TV and free Wi-Fi. It’s equipped with a small fridge and an attached bathroom with toiletries.
Hotel Policies
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