Sheraton Niagara Falls
300 Third Street
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Why people book this hotel
“Location”
“Location and comfort was fine Rooms had been remodelled and were nicely done”
“Good place was quiet and nice, I was able to sleep well”
“Super convenient, brilliantly friendly staff”
“The service was amazing”
“Room, Location, environment, cleaning”
“It was comfortable and clean”
“But have to include breakfast, all hotel have”
Overview
Sheraton Niagara Falls is just footsteps from Niagara Falls and Maid of the Mist Boat Tour. Sheraton Niagara Falls is directly connected to the Seneca Niagara Resort and Casino via an enclosed walkway. Each of the 391 guest rooms and suites are equipped with microwaves, refrigerators and in-room safes. Guests are also provided complimentary Starbucks Coffee in each room. Free WiFi access is offered throughout the hotel. The property also features The Reef Beach Club, which includes Niagara USA’s largest indoor pool, two hot tubs, a tank of aquatic life and a coral reef lagoon. Sheraton Niagara Falls features a 24-hour fitness centre, business centre, and meeting and event facilities to meet your needs. Sheraton Niagara Falls conveniently offers a variety of on-site dining options, including Rainforest Cafe, Starbucks Café and Torrent Bar & Restaurant. Niagara Falls, the Aquarium of Niagara and Niagara Falls State Park are all just a 1 km walk away. The Fashion Outlets of Niagara Falls are 8.5 km away. The property is also adjacent to The Niagara Falls Convention Center.
Traveller reviews
Vanessa
couple
June 20, 2026
“Convenient but pricey”
Super convenient, brilliantly friendly staff
Arun
solo_traveller
June 6, 2026
Location
Liraz
solo_traveller
June 5, 2026
The service at the reception desk. They were not nice and not hospitable.
Oğuzhan
couple
May 31, 2026
“Kötü bir deneyim.”
Kahvaltı yoktu. Odalar büyük
Tony
couple
April 12, 2026
“Rooms comfy breakfast poor”
Location and comfort was fine Rooms had been remodelled and were nicely done
Rajesh
solo_traveller
January 26, 2026
“Nice location to enjoy the fall”
Luis
extended_group
January 23, 2026
Location
Antonio
solo_traveller
January 20, 2026
“Good!!!”
Room, Location, environment, cleaning. But have to include breakfast, all hotel have.
Jo
couple
January 19, 2026
Good have been better
Shubham
extended_group
January 19, 2026
No value for money. No proper ligtNing in the room. No kitchen counter.
Ortiz-Corral
family_with_children
January 19, 2026
“It was cool, but honestly, it lacked something.”
Good place was quiet and nice, I was able to sleep well.
Tahir
solo_traveller
January 16, 2026
“Nit satisfied”
Good
Zhenzhen
extended_group
December 30, 2025
“The front desk staff is extremely friendly and helpful, rooms are clean and comfortable, best location!”
Rohail
couple
November 26, 2025
“We had a wonderful stay.”
The location.
Shiri
family_with_children
November 21, 2025
The service was amazing!! The staff was very kind and helpfull
Guest
solo_traveller
November 6, 2025
“Good!!!”
Room, Location, environment, cleaning. But have to include breakfast, all hotel have.
Kip
family_with_children
October 27, 2025
“Beautiful time for my wife's birthday weekend, thank you so much”
The staff & security was outstanding
Maria
family_with_children
October 14, 2025
It was comfortable and clean. The staff were helpful. Facilities were good, lots of options of places to eat. The location is good. We had a lovely room which had a view of the Canadian skyline and we could see the fireworks over the falls 😀
Beverley
family_with_children
October 14, 2025
Location.
Elena
extended_group
October 13, 2025
The safe was broken
Facilities
Accessibility
Wheelchair accessible, Toilet with grab rails, Higher level toilet, Lower bathroom sink, Visual aids: Braille, Visual aids: Tactile signs, Auditory guidance
Activities
Indoor pool (all year), Spa lounge/relaxation area, Full body massage, Massage chair, Fitness, Fitness centre, Games room, Casino, Massage, Hot tub/Jacuzzi, Bicycle rental (additional charge), Indoor pool
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Snack bar, Restaurant, Bar, Wine/champagne, Breakfast options, Special diet menus (on request), Kid meals, Coffee house on site
Food & drink safety
Breakfast takeaway containers, Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas, Food can be delivered to guest accommodation
General
Minimarket on site, WiFi available in all areas, Non-smoking rooms, Lift, Facilities for disabled guests, Family rooms, Allergy-free room, Non-smoking throughout, Air conditioning, Designated smoking area, Soundproof rooms, Heating, Safety deposit box
Internet
WiFi, Free WiFi, Internet services
Outdoors
Outdoor furniture, Outdoor fireplace
Parking
Parking on site, Accessible parking, Parking
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Heated pool, Pool/beach towels, Swimming Pool, Swimming pool
Reception services
Invoice provided
Safety & security
Carbon monoxide detector, 24-hour security, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available
Services
Trouser press, Shared lounge/TV area, Concierge service, Private check-in/check-out, Barber/beauty shop, Express check-in/check-out, Business centre, Laundry, Dry cleaning, 24-hour front desk, Meeting/banquet facilities, ATM/cash machine on site, Fax/photocopying, Luggage storage, Car hire, Tour desk
Concierge level, Guest room, 1 King
This room features a tea/coffee maker, and a flat-screen TV .
Concierge level, Guest room, 2 Queen
This room features a tea/coffee maker, and a flat-screen TV.
Concierge level, Suite, 1 King
This room features a tea/coffee maker, a flat-screen TV and includes Club Lounge access.
Concierge level, Suite, 1 King or 2 Queen
This room features a tea/coffee maker, a flat-screen TV and includes Club Lounge access.
Guest Room, 1 King
This room features a tea/coffee maker, and a flat-screen TV.
Guest room, 2 Queen
This room features a tea/coffee maker, and a flat-screen TV.
King Room with Roll-in Shower - Mobility and Hearing Accessible
The spacious double room offers air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit has 1 bed.
Suite, 1 King bunk or 2 Queen, Sofa bed
This suite features a tea/coffee maker, and a flat-screen TV.
Hotel Policies
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