Ngorongoro Serena Safari Lodge
Ngorongoro Crater
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Why people book this hotel
“Loved the stone built building and comfortable rooms”
“Beds and bathrooms were prepared beautifully”
“Amazing views and friendly staff”
“The staff are all friendly and service minded”
“Perfect location”
“Location is the best possible”
“The food for the full pension were very good, we enjoyed our dinner and breakfas…”
“Breakfast also delicious”
“Our room is very clean, although it is not spacious”
“The situation was fantastic with excellent views of the crater beneath”
Overview
Located 20 km from Ngorongoro Crater, Ngorongoro Serena Safari Lodge provides accommodation with a restaurant, a bar and room service for your convenience. Both WiFi and private parking are available at the lodge free of charge. There is a private bathroom with shower in all units, along with free toiletries and a hairdryer. Guests at Ngorongoro Serena Safari Lodge can enjoy a buffet breakfast. Lake Magadi is 21 km from the accommodation, while Olduvai Gorge Museum is 37 km away. The nearest airport is Lake Manyara Airport, 59 km from Ngorongoro Serena Safari Lodge.
Traveller reviews
Nigel
solo_traveller
May 18, 2026
Loved the stone built building and comfortable rooms. Food was good considering the size of the hotel ( has capacity for about 160 guests) Massage at the spa was very good.
Søren
solo_traveller
May 4, 2026
“All in all very good”
Perfect location
Dennis
couple
April 19, 2026
“Just perfect and well managed!”
Location is the best possible
Adam
family_with_children
April 3, 2026
Amazing views and friendly staff
Globetrotter688
family_with_children
March 11, 2026
“Best located hotel in Ngorongoro with good service”
The location of the lodge is excellent, the view to the Ngorongoro Crate is spectacular! The staff are all friendly and service minded. Our room is very clean, although it is not spacious. We had a balcony with great view to the crate. The bed is comfortable. The food for the full pension were very good, we enjoyed our dinner and breakfast in the hotel. They provided us with a lunch box, which was the best we had compared to other hotels’ lunch boxes. The check -in /out process were effective. For anyone visiting Ngorongoro, this lodge is highly recommended.
Agnieszka
family_with_children
February 11, 2026
A wonderful stay. Lots of beautiful furnitures. Every detail was meticulously thought out. Attention to the guest. Beds and bathrooms were prepared beautifully. Excellent cuisine. The amazing viev in Ngorogoro Creter.We highly recommend this apartment. The standard is very good.
Henning
family_with_children
January 20, 2026
“Bucket list item which is a must!”
Most exceptional place to visit!!!
Brian
family_with_children
October 21, 2025
The staff were very attentive and welcoming. The view from the rooms were amazing.
Stefanie
couple
October 20, 2025
Amazing view to the crater Friendly staff Great buffett with also local food to try Hot water bottle in bed after dinner
ambra
couple
March 1, 2025
“TOP!!!”
Just up the crater! What a beautiful night here! Really suggestive in the night! Very big bathroom and comfortable room! Warm restaurant with good food and evening exhibition of maori people! Breakfast also delicious! Perfect lobby and open space area to enjoy the view with a coffee or drinks! There is also a binoculars to see the animals just under the crater. Stay here is something i will remember for all my life and i will come back on time !!!
Julie
family_with_children
January 26, 2025
“Expensive but so worth the view.”
The location is the absolute best, the view is incredible. A welcome comfort after a long drive.
Kanyoonzi
couple
January 13, 2025
“Relaxing and rejuvenating”
The serenity and very professional staff
Graham
family_with_children
December 7, 2024
“A pleasant and beneficial overnight stay enabling two days to explore Ngorogoro Crater”
The situation was fantastic with excellent views of the crater beneath
Jonathan
family_with_children
December 6, 2024
“Avoid this place”
This place is a complete joke. They forgot to charge my card for the stay - even though they had my card details for several months. They subsequently kept harassing us and our driver via phone demanding to pay as soon as possible. After authorizing a transaction through a shady online bank link, they charged my card twice and then ignored all requests from me to cancel the duplicate charge. There are plenty of other great hotels nearby, don't waste your time with this place!
Nitinchandra Nautamlal
extended_group
August 21, 2024
The location, food, service and the rooms are excellent
Sandrine
extended_group
April 26, 2024
“unforgettable stay”
everything was perfect
Susan
solo_traveller
April 5, 2024
This property is beautifully located on the edge of the crater, my room had a magnificent view with a spectacular sunrise. The staff are very friendly and helpful. The hotel is well suited to a solo traveler.
Akdağ
extended_group
April 4, 2024
It was a great breakfast just next to a great lanscape. you can enjoy the view of the grongoro crater perfectly.
Vytautas
family_with_children
March 8, 2024
Everything was over expectations
Ben
family_with_children
January 24, 2024
“Unforgettable experience”
Spectacular location, very comfortable rooms, great lodge.
Facilities
Activities
Massage, Hiking, Evening entertainment, Spa/wellness packages, Tour or class about local culture
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays
Food & Drink
Breakfast options, Kid meals, Wine/champagne, Special diet menus (on request), Bar, Restaurant
Food & drink safety
Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized
General
Family rooms, Non-smoking rooms, Designated smoking area, WiFi available in all areas
Internet
Internet services, WiFi, Free WiFi
Outdoors
BBQ facilities, Outdoor furniture
Parking
Accessible parking, Parking, Parking on site, Private parking, Free parking
Physical distancing
Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Safety & security
24-hour security, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property
Safety features
Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available
Self check-in
Check-in kiosk in the lobby
Services
Room service, Meeting/banquet facilities, Airport shuttle, Babysitting/child services, Laundry, Packed lunches, Tour desk, Luggage storage, Express check-in/check-out, Currency exchange, Daily housekeeping, Concierge service, Shuttle service (additional charge), Shuttle service
Transport
Airport pick up, Airport drop off
Standard Double or Twin Room
A seating area, a desk, a balcony and a private bathroom are featured in this spacious twin/double room. The unit offers 1 bed.
Standard Triple Room
Offering uninterrupted views of the Crater from a furnished rock-enclosed balcony, this room features a private bathroom and a seating area. Featuring a tea-and-coffee making facility, it is decorated with Maasai cravings and prehistoric paintings. The bed is draped in a mosquito net
Hotel Policies
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