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Comfort Suites Newport News Airport

Hotel

12570 Jefferson Avenue

hotel
hotel

Why people book this hotel

Friendly staff
7 mentions

The breakfast was ok, especially the pancakes :) The staff at the reception was…

Friendly staff

Clean rooms
6 mentions

The room was clean and bigger than expected

All in all it was a really good experience, the room was clean and of a good siz…

Comfortable rooms
5 mentions

The room was a quiet handicapped-accessible room on the first floor

Front desk was kind Room was clean and housekeeping was nice

Breakfast available
5 mentions

Breakfast was ok

I didn't eat the breakfast but my husband did

Great location
4 mentions

Good location

very clean hotel with a very friendly and efficient lady at reception - acceptab…

Overview

This hotel provides free airport shuttle services to and from Newport News-Williamsburg International Airport, 0.8 miles away. It serves a daily buffet breakfast and has rooms with free Wi-Fi. Comfort Suites Newport News Airport offers spacious accommodations furnished with a microwave and refrigerator. Each room includes a cable TV, work desk and coffee maker. Guests of the Newport News Airport Comfort Suites can work out in the gym or swim in the indoor pool. The hotel has a business center with fax/copy services and free parking is available. Kiln Creek Golf Course is a 7-minute drive from the Comfort Suites. Mariners Museum Park is 6.8 miles away.

Traveller reviews

A

A & M Binder

solo_traveller

April 25, 2026

7

Overall still a good stay and for sure I would come back.

The room was clean and bigger than expected. The breakfast was ok, especially the pancakes :) The staff at the reception was very friendly

R

RyungA

family_with_children

March 14, 2026

4

Good location

F

FRANK

solo_traveller

October 12, 2025

7

Friendly staff

T

Tammy

family_with_children

September 4, 2025

9

All in all it was a really good experience, the room was clean and of a good size. The bathroom was clean. There wasn't any noise and everything went as expected. We only stayed for a couple hours, it was just a place to sleep while making our way back to NY.

A

ANTONIO

family_with_children

April 21, 2025

8

Breakfast was ok

O

Orellana

family_with_children

November 18, 2024

9

In the cafeteria the rude employee

What I liked was entering and at reception I was greeted by Eimy, a person with great charisma, kind, who greeted you with a smile. It was definitely the best thing about the hotel. Thank you Eimy.Be very kind. 🌹🌹🌹

R

Robert

extended_group

October 1, 2024

8

excellent hotel for a one night stay

very clean hotel with a very friendly and efficient lady at reception - acceptable breakfast - lot of restaurants within walking distance

O

O. Carruth McGehee

couple

September 20, 2024

8

The motel was good enough for our purpose, and we would consider staying there again.

The room was a quiet handicapped-accessible room on the first floor. We stayed for about 18 days, but even so we had no significant complaints.

C

Chamaria

family_with_children

September 16, 2024

8

Stay was over all great with family and friends.

The over night front desk lady was amazing. Very friendly and sufficient.

C

Chioma

family_with_children

September 8, 2024

9

It’s a nice place in a serene environment.

The quality of facilities

B

Benjamin

family_with_children

August 8, 2024

9

The overall comfort, staff friendliness and cleanliness and presence of facilities was Excellent.

M

Mike

solo_traveller

July 2, 2024

10

Everything!

C

candice

family_with_children

June 4, 2024

10

I forget the name of the lady who checked us in but she was fantastic. Someone who can make you laugh after you've worked 10 hours then jumped in the car and drove 6 hours, is special. She had us laughing while quickly checking us in and made us feel right at home.

D

Deborah

family_with_children

May 31, 2024

10

Exceptional Accommodations

The staff were very friendly and available to give directions and/or make suggestions of eating spots.

P

Pitic

solo_traveller

April 27, 2024

9

Ok

T

Tiffany

couple

April 16, 2024

7

The stay was ok for what we needed.

Location was great. Front desk was kind Room was clean and housekeeping was nice

D

Deborah

couple

February 26, 2024

8

Dead bolt did not work on our door. I reported it to the front desk.

I didn't eat the breakfast but my husband did. He liked it okay.

J

jose

family_with_children

January 6, 2024

10

The lady at the front desk is very attentive, always with a smile with all guests, I recommend this hotel and I would stay again, thank you very much.

J

Jennifer

solo_traveller

December 1, 2023

9

Visiting my son who is stationed in Virginia

Everything was just wonderful and the staff was very respectful polite and helpful.

J

Jammie

family_with_children

November 3, 2023

9

I was really pleased with my stay. I would stay at the Comfort Suites again.

The room was very neat, clean, and looked new (furniture, carpet, curtains, bathroom). My location was quiet. The breakfast offered a variety of choices. Check in was easy.

Facilities

Accessibility

Wheelchair accessible, Toilet with grab rails, Higher level toilet, Lower bathroom sink, Visual aids: Braille, Visual aids: Tactile signs

Activities

Fitness, Indoor pool, Indoor pool (all year), Fitness centre

Cleanliness & disinfecting

Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay, Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays

Food & Drink

Breakfast options, Fruits

Food & drink safety

Breakfast takeaway containers, Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas, Food can be delivered to guest accommodation

General

Non-smoking rooms, Facilities for disabled guests, Safety deposit box, Heating, Allergy-free room, Non-smoking throughout, Air conditioning, Designated smoking area, Minimarket on site, WiFi available in all areas

Internet

Free WiFi, WiFi, Internet services

Outdoors

Outdoor furniture, Picnic area

Parking

Free parking, Parking, Accessible parking, Parking on site

Physical distancing

Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Pool and wellness

Swimming pool, Swimming Pool, Sun loungers or beach chairs, Heated pool, Salt-water pool, Pool/beach towels

Safety & security

Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers, Carbon monoxide detector, Carbon monoxide sources

Safety features

Access to health care professionals, Face masks for guests available, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available

Self check-in

Check-in kiosk in the lobby

Services

Vending machine (drinks), Vending machine (snacks), ATM/cash machine on site, Meeting/banquet facilities, 24-hour front desk, Business centre, Laundry, Dry cleaning, Express check-in/check-out, Fax/photocopying, Luggage storage

Accessible Room, Two Queen Beds, Non-Smoking

The double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. This double room has a seating area, heating and a TV with cable channels. The unit has 3 beds.

Max 4 guests 23 1 bedroom 1 bathroom
King Room - Non-Smoking

This double room features a seating area and a TV with cable channels. The unit has 1 bed.

Max 2 guests 23 1 bedroom0
King Suite

Features 32-inch flat-screen TV, a microwave, and a refrigerator.

Max 2 guests 23 1 bedroom 1 bathroom
King Suite - Accessible/Non-Smoking

The air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite features a tea and coffee maker, a seating area, heating, as well as a TV with cable channels. The unit has 2 beds.

Max 4 guests 44 1 bedroom 1 bathroom
King Suite with Sofa-Bed

Features 32-inch flat-screen TV, a microwave, and a refrigerator.

Max 4 guests 23 1 bedroom 1 bathroom
Queen Suite with Two Queen Beds

Features 32-inch flat-screen TV, seating area, a microwave, and a refrigerator.

Max 6 guests 44 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 16:00 to 23:59
Check-outFrom 00:00 until 11:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printUpon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Please note, the airport shuttle service is from 6:00 to 22:00 hours.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Last updated: Apr 12, 2024, 4:33 AM

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