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Familotel Kindl

Hotel

Franz-Senn-Straße 66

hotel
hotel

Why people book this hotel

Friendly staff
9 mentions

Amazing Kid's club and very friendly staff

Very courteous staff and amazing child care facility

Great location
2 mentions

Great location

They offer shuttles to pick up guests from the airport and to take them to the g…

Comfortable rooms
2 mentions

We especially appreciated the kind gesture when, due to our own mistake, we book…

Most hotels have a children's playroom somewhere in the basement; this hotel is …

Pool
2 mentions
Clean rooms
1 mentions

The food is very delicious, a lot of things to do for children, the swimming poo…

Breakfast available
1 mentions

Spa, children’s club, swimming pool and mini water park, climbing, dinners and b…

Overview

Located 1.5 km from the centre of Tyrolean Neustift, the Familotel Kindl is amidst the skiing area of Stubaital Valley. It offers free Wi-Fi, free parking and a wellness area with an indoor swimming pool. Guests of the Kindl can enjoy authentic Austrian cuisine and home made pastries in the restaurant or on the terrace. Vegetarian, organic and wholegrain products will be provided upon request. The Spa & Wellness area of the Familotel Kindl provides a steam bath, a hot tub with panoramic views, a sun bed, 4 different kinds of saunas and massages. A special relaxation room and a terrace with mountain views are additional features of the spa area. A gym is at guests' disposal as well. For children, the hotel provides a playground, a playroom, and a special menu. Free babysitting services are provided for children: Baby care for children from 0 to 3 years 7 days a week from 09:00 to 15:00 Child care for children from 3 years old 7 days a week from 09:00 to 21:00 Framed by a panorama of the Tyrolean Alps, several hiking and bike trails as well as cross-country skiing trails start right on the doorstep of Familotel Kindl. In winter, free transfer to the glacier is offered. From late May to early October, the Stubai-Super-Summer Guest Card is included. It features free access to the local public transport system to and from Innsbruck, swimming pools and cable cars.

Traveller reviews

N

Nina

family_with_children

December 22, 2025

9

Amazing Kid's club and very friendly staff

H

Hussain Mohammed

family_with_children

December 15, 2025

10

For a family trying to go on holiday, the best stay ever and we have been around the world, THE BEST

Great location. On the mountains and beautiful scenery

V

Varun

family_with_children

November 6, 2025

10

A perfect family resort with all possible amenities. Very courteous staff and amazing child care facility. Would recommend to all!

N

Nathalia

family_with_children

May 3, 2025

10

Excellent and good value for money

The perfect place to travel with children. Staff is very friendly, facilities are great, and there are loads of activities for the kids. At the same time, the place is beautiful, elegant, the spa is great and the food is very good. They offer shuttles to pick up guests from the airport and to take them to the glaciers to ski. I have been in this hotel twice with my husband and two children and plan on going back again next winter.

K

Konstantin

family_with_children

April 28, 2025

9

We had a truly wonderful stay at this hotel! There are plenty of activities available for both children and adults, which made our vacation unforgettable. The staff was extremely welcoming and helpful. We especially appreciated the kind gesture when, due to our own mistake, we booked a one-bedroom room instead of two — and the next day, the hotel upgraded us to a family suite completely free of charge! We were pleasantly surprised and very grateful. The highlight of our stay was the kids’ club — our children spent almost the entire day there and kept asking to return. Special thanks to the amazing childcare team — they are doing an outstanding job. We would love to come back again!

A

Anna

family_with_children

February 25, 2025

10

We traveled with our 2-year-old granddaughter, so I booked this hotel. It completely exceeded all my expectations. There are plenty of attractions for such small children, but older children also have enough activities. The hotel operates a kindergarten with a babysitting service while parents can go skiing. Although we didn't use this service, we could also stay in the kindergarten with the child. Our granddaughter was thrilled. The children could ride tiny horses and feed animals, and the playground was opposite the hotel. Older children used, for example, the climbing wall and a water slide that measures your speed. I also liked the possibility of tapping drinks and coffee from the machine whenever we needed it. The empty ski bus left the hotel at 8:20 and 8:50, which we used with the older grandson. Another well-thought-out thing was the food. The lunch snack was from 12:00 with a children's lunch option, and for dinner, there were children's meals available from the buffet and on order – for example, schnitzel with fries. We often ski in the Stubai Valley, so I know what the other hotels offer. If you are traveling with very young children, choose this hotel :) It has no competition in the valley. Most hotels have a children's playroom somewhere in the basement; this hotel is really focused on children :) We all enjoyed this vacation.

M

Michelle Lee

family_with_children

January 21, 2025

9

Great place for vacation with kids

V

Vladimir

family_with_children

December 28, 2024

10

Above all praise! There’s just everything you need and something you didn’t even think about. A paradise for a family wi

Spa, children’s club, swimming pool and mini water park, climbing, dinners and breakfasts. The staff is very responsive.

J

Julia

family_with_children

December 3, 2024

6

Wanna be luxury resort.

It was focused on families and comfort.

E

Eszter

family_with_children

November 23, 2024

10

Best family stay

An awesome place for kids and to ski. We had a lovely time. The hotel is well equipped and perfect for kids. The owner is nice and the restaurant staff is trained well. We will come back for sure.

E

Emma

family_with_children

October 4, 2024

10

Skiing, animals, fun no matter the weather, fun for everyone. Can’t wait to go again.

The kids facilities were incredible and the area great.

R

Ricky

family_with_children

August 4, 2024

9

Great stay, great staff and loved the area and the amount of family focused activities available. Dinner was limited and

Great layout and the apartment was in a separate building from the main hotel, which was good. Great facilities and plenty for the kids to do as well

M

Margarita

family_with_children

May 1, 2024

10

The hotel is super! We have been there 2 times and will come again! The food is very delicious, a lot of things to do for children, the swimming pool is very nice, everything is very clean, people are very friendly and helpful! There are also a lot of things to do out of the hotel. Highly recommended!

L

Lorenzo

family_with_children

March 3, 2024

10

Beautiful family hotel

We really enjoyed our stay at this hotel! It is fantastic for families and children. The hotel has a wonderful spa area for adults, but also water slides for kids. The food was good and also adapted for the kids. The staff at the reception was very friendly and willing to help. There is also a baby club and the staff was great!

M

Markus

family_with_children

February 22, 2023

10

Great place to stay for families, totally recommended

P

paweł

family_with_children

January 29, 2023

9

great hotel for family

A

Anthony

family_with_children

October 7, 2022

10

Perfect stay for active and relaxed family

The spa is amazing, unlimited options for kids to play and the kids club is really a great addition. Food is also excellent. The afternoon snacks are always well prepared. Outdoor activities and hiking options are beyond beautiful!

H

Haimy Farkash

family_with_children

September 5, 2022

10

Amazing hotel, great for families.

Facilities

Activities

Sauna, Fitness centre, Skiing, Games room, Spa and wellness centre, Massage, Children's playground, Table tennis, Hot tub/Jacuzzi, Solarium, Hiking, Cycling, Hammam, Horse riding, Indoor pool, Indoor pool (all year), Kids' club, Evening entertainment, Water park, Spa facilities, Steam room, Spa lounge/relaxation area, Spa/wellness packages, Back massage, Neck massage, Foot massage, Head massage, Hand massage, Full body massage, Fitness, Yoga classes, Fitness/spa locker rooms, Walking tours, Bike tours, Live music/performance

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay

Entertainment and family services

Board games/puzzles, Indoor play area, Kids' outdoor play equipment, Baby safety gates

Food & Drink

Kid meals, Kid-friendly buffet, Special diet menus (on request), Restaurant, Bar, Breakfast options, Coffee house on site

Food & drink safety

Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized

General

Indoor fireplace, Bicycle parking, WiFi available in all areas, Pets allowed, Family rooms, Non-smoking rooms, Heating, Safety deposit box, Soundproof rooms, Lift, Non-smoking throughout, Designated smoking area, Minimarket on site, Allergy-free room

Internet

Free WiFi, WiFi, Internet services

Outdoors

Garden, Terrace, Sun terrace, Outdoor furniture

Parking

Parking on site, Private parking, Parking, Free parking

Physical distancing

Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Pool and wellness

Swimming Pool, Water slide, Sun loungers or beach chairs, Kids' pool, Swimming pool

Safety & security

Key card access, Smoke alarms, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available

Services

Strollers, Shuttle service, Express check-in/check-out, Packed lunches, Tour desk, Meeting/banquet facilities, Airport shuttle, Babysitting/child services, Laundry, Ironing service, Daily housekeeping, Luggage storage, ATM/cash machine on site, Airport shuttle (free), Airport shuttle (additional charge), Lockers, Concierge service, Private check-in/check-out, Shuttle service (free), Shuttle service (additional charge)

Ski

Ski pass vendor, Ski storage, Ski school

Transport

Airport pick up, Airport drop off

Three-Bedroom Apartment - Annex

Featuring a private entrance, this spacious apartment also is comprised of 3 bedrooms, a seating area and 1 bathroom with a bath and a shower. The well-equipped kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment offers soundproof walls, a minibar, a tea and coffee maker, a flat-screen TV with cable channels, as well as garden views. The unit offers 5 beds.

Max 6 guests 90 3 bedrooms 1 bathroom
Two-Bedroom Apartment - Annex

This spacious apartment includes 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. The well-fitted kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment offers a private entrance, soundproof walls, a minibar, a flat-screen TV with cable channels, as well as garden views. The unit has 4 beds.

Max 5 guests 90 2 bedrooms 2 bathrooms
Deluxe Family Suite

2 separate bedrooms. Please note that the room rate is based on 3 guests. Maximum occupancy is 6 guests (see Hotel Policies).

Max 5 guests 60 1 bedroom 1 bathroom
Comfort Double Room

This room provides a bathroom, a seating area and a balcony. Please note that only 1 extra bed is available in this room type.

Max 3 guests 35 1 bedroom 1 bathroom
Deluxe Double Room

This spacious room provides a bathroom, a separate toilet, a seating area and a balcony.

Max 4 guests 40 1 bedroom 1 bathroom
Deluxe King Room

The spacious double room offers soundproof walls, a minibar, a balcony with mountain views as well as a private bathroom featuring a bath. The unit offers 2 beds.

Max 4 guests 40 1 bedroom 1 bathroom
Double Room

This room offers satellite TV and a private bathroom. Some of these rooms have a private balcony. Please note that only 1 extra bed is available in this room type.

Max 2 guests 25 1 bedroom 1 bathroom
Economy Double Room

The spacious double room features soundproof walls, a minibar, a balcony with mountain views as well as a private bathroom boasting a bath.

Max 4 guests 30 1 bedroom 1 bathroom
Luxury Double Room

This room offers a living room area, a minibar, a safe, and a sunny balcony. Some also feature a walk-in closet or a tiled stove. Please note that the room rate is based on 2 guests. Maximum occupancy is 4 guests (see Extra Bed Rates).

Max 4 guests 45 1 bedroom 1 bathroom
Luxus Premium Double Room

The spacious double room features soundproof walls, a minibar, a balcony with mountain views as well as a private bathroom boasting a shower. The unit has 2 beds.

Max 4 guests 45 1 bedroom 1 bathroom
Family Suite

This spacious suite comes with 2 bedrooms, a seating area and 2 bathrooms with a bath and a shower. The suite features soundproof walls, a minibar, executive lounge access, a flat-screen TV with cable channels, as well as mountain views. The unit has 5 beds.

Max 6 guests 85 2 bedrooms 2 bathrooms
Family Suite Premium "Zirbe"

This spacious suite comprises 2 bedrooms, a seating area and 2 bathrooms with a bath and a shower. The suite provides soundproof walls, a minibar, executive lounge access, a flat-screen TV with cable channels, as well as mountain views. The unit offers 3 beds.

Max 6 guests 55 2 bedrooms 2 bathrooms
Family Suite XXL Deluxe

This spacious suite comes with 1 living room, 2 separate bedrooms and 1 bathroom with a bath and free toiletries. In the well-equipped kitchen, guests will find a refrigerator, kitchenware, a microwave and an electric kettle. The suite features a flat-screen TV with cable channels, soundproof walls, a minibar, executive lounge access as well as garden views. The unit has 4 beds.

Max 6 guests 85 2 bedrooms 1 bathroom
Junior Suite

This suite comes with 1 living room, 2 separate bedrooms and 1 bathroom with a bath and free toiletries. The suite features soundproof walls, a minibar, executive lounge access, a flat-screen TV with cable channels, as well as garden views. The unit has 3 beds.

Max 5 guests 45 2 bedrooms 1 bathroom

Hotel Policies

Check-inFrom 15:00 to 22:00
Check-outFrom 07:00 until 11:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printPlease note that the half board rate includes a complimentary snack, tea and coffee in the afternoon, as well as a 5-course menu. Please also note that from 4 nights guests can book a free shuttle service for the airport or train station.
Last updated: Apr 9, 2024, 8:06 PM

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