Familotel Kindl
Franz-Senn-Straße 66
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Why people book this hotel
“Amazing Kid's club and very friendly staff”
“Very courteous staff and amazing child care facility”
“Great location”
“They offer shuttles to pick up guests from the airport and to take them to the g…”
“We especially appreciated the kind gesture when, due to our own mistake, we book…”
“Most hotels have a children's playroom somewhere in the basement; this hotel is …”
“The food is very delicious, a lot of things to do for children, the swimming poo…”
“Spa, children’s club, swimming pool and mini water park, climbing, dinners and b…”
Overview
Located 1.5 km from the centre of Tyrolean Neustift, the Familotel Kindl is amidst the skiing area of Stubaital Valley. It offers free Wi-Fi, free parking and a wellness area with an indoor swimming pool. Guests of the Kindl can enjoy authentic Austrian cuisine and home made pastries in the restaurant or on the terrace. Vegetarian, organic and wholegrain products will be provided upon request. The Spa & Wellness area of the Familotel Kindl provides a steam bath, a hot tub with panoramic views, a sun bed, 4 different kinds of saunas and massages. A special relaxation room and a terrace with mountain views are additional features of the spa area. A gym is at guests' disposal as well. For children, the hotel provides a playground, a playroom, and a special menu. Free babysitting services are provided for children: Baby care for children from 0 to 3 years 7 days a week from 09:00 to 15:00 Child care for children from 3 years old 7 days a week from 09:00 to 21:00 Framed by a panorama of the Tyrolean Alps, several hiking and bike trails as well as cross-country skiing trails start right on the doorstep of Familotel Kindl. In winter, free transfer to the glacier is offered. From late May to early October, the Stubai-Super-Summer Guest Card is included. It features free access to the local public transport system to and from Innsbruck, swimming pools and cable cars.
Traveller reviews
Nina
family_with_children
December 22, 2025
Amazing Kid's club and very friendly staff
Hussain Mohammed
family_with_children
December 15, 2025
“For a family trying to go on holiday, the best stay ever and we have been around the world, THE BEST”
Great location. On the mountains and beautiful scenery
Varun
family_with_children
November 6, 2025
A perfect family resort with all possible amenities. Very courteous staff and amazing child care facility. Would recommend to all!
Nathalia
family_with_children
May 3, 2025
“Excellent and good value for money”
The perfect place to travel with children. Staff is very friendly, facilities are great, and there are loads of activities for the kids. At the same time, the place is beautiful, elegant, the spa is great and the food is very good. They offer shuttles to pick up guests from the airport and to take them to the glaciers to ski. I have been in this hotel twice with my husband and two children and plan on going back again next winter.
Konstantin
family_with_children
April 28, 2025
We had a truly wonderful stay at this hotel! There are plenty of activities available for both children and adults, which made our vacation unforgettable. The staff was extremely welcoming and helpful. We especially appreciated the kind gesture when, due to our own mistake, we booked a one-bedroom room instead of two — and the next day, the hotel upgraded us to a family suite completely free of charge! We were pleasantly surprised and very grateful. The highlight of our stay was the kids’ club — our children spent almost the entire day there and kept asking to return. Special thanks to the amazing childcare team — they are doing an outstanding job. We would love to come back again!
Anna
family_with_children
February 25, 2025
We traveled with our 2-year-old granddaughter, so I booked this hotel. It completely exceeded all my expectations. There are plenty of attractions for such small children, but older children also have enough activities. The hotel operates a kindergarten with a babysitting service while parents can go skiing. Although we didn't use this service, we could also stay in the kindergarten with the child. Our granddaughter was thrilled. The children could ride tiny horses and feed animals, and the playground was opposite the hotel. Older children used, for example, the climbing wall and a water slide that measures your speed. I also liked the possibility of tapping drinks and coffee from the machine whenever we needed it. The empty ski bus left the hotel at 8:20 and 8:50, which we used with the older grandson. Another well-thought-out thing was the food. The lunch snack was from 12:00 with a children's lunch option, and for dinner, there were children's meals available from the buffet and on order – for example, schnitzel with fries. We often ski in the Stubai Valley, so I know what the other hotels offer. If you are traveling with very young children, choose this hotel :) It has no competition in the valley. Most hotels have a children's playroom somewhere in the basement; this hotel is really focused on children :) We all enjoyed this vacation.
Michelle Lee
family_with_children
January 21, 2025
Great place for vacation with kids
Vladimir
family_with_children
December 28, 2024
“Above all praise! There’s just everything you need and something you didn’t even think about. A paradise for a family wi”
Spa, children’s club, swimming pool and mini water park, climbing, dinners and breakfasts. The staff is very responsive.
Julia
family_with_children
December 3, 2024
“Wanna be luxury resort.”
It was focused on families and comfort.
Eszter
family_with_children
November 23, 2024
“Best family stay”
An awesome place for kids and to ski. We had a lovely time. The hotel is well equipped and perfect for kids. The owner is nice and the restaurant staff is trained well. We will come back for sure.
Emma
family_with_children
October 4, 2024
“Skiing, animals, fun no matter the weather, fun for everyone. Can’t wait to go again.”
The kids facilities were incredible and the area great.
Ricky
family_with_children
August 4, 2024
“Great stay, great staff and loved the area and the amount of family focused activities available. Dinner was limited and”
Great layout and the apartment was in a separate building from the main hotel, which was good. Great facilities and plenty for the kids to do as well
Margarita
family_with_children
May 1, 2024
The hotel is super! We have been there 2 times and will come again! The food is very delicious, a lot of things to do for children, the swimming pool is very nice, everything is very clean, people are very friendly and helpful! There are also a lot of things to do out of the hotel. Highly recommended!
Lorenzo
family_with_children
March 3, 2024
“Beautiful family hotel”
We really enjoyed our stay at this hotel! It is fantastic for families and children. The hotel has a wonderful spa area for adults, but also water slides for kids. The food was good and also adapted for the kids. The staff at the reception was very friendly and willing to help. There is also a baby club and the staff was great!
Markus
family_with_children
February 22, 2023
Great place to stay for families, totally recommended
paweł
family_with_children
January 29, 2023
“great hotel for family”
Anthony
family_with_children
October 7, 2022
“Perfect stay for active and relaxed family”
The spa is amazing, unlimited options for kids to play and the kids club is really a great addition. Food is also excellent. The afternoon snacks are always well prepared. Outdoor activities and hiking options are beyond beautiful!
Haimy Farkash
family_with_children
September 5, 2022
“Amazing hotel, great for families.”
Facilities
Activities
Sauna, Fitness centre, Skiing, Games room, Spa and wellness centre, Massage, Children's playground, Table tennis, Hot tub/Jacuzzi, Solarium, Hiking, Cycling, Hammam, Horse riding, Indoor pool, Indoor pool (all year), Kids' club, Evening entertainment, Water park, Spa facilities, Steam room, Spa lounge/relaxation area, Spa/wellness packages, Back massage, Neck massage, Foot massage, Head massage, Hand massage, Full body massage, Fitness, Yoga classes, Fitness/spa locker rooms, Walking tours, Bike tours, Live music/performance
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay
Entertainment and family services
Board games/puzzles, Indoor play area, Kids' outdoor play equipment, Baby safety gates
Food & Drink
Kid meals, Kid-friendly buffet, Special diet menus (on request), Restaurant, Bar, Breakfast options, Coffee house on site
Food & drink safety
Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized
General
Indoor fireplace, Bicycle parking, WiFi available in all areas, Pets allowed, Family rooms, Non-smoking rooms, Heating, Safety deposit box, Soundproof rooms, Lift, Non-smoking throughout, Designated smoking area, Minimarket on site, Allergy-free room
Internet
Free WiFi, WiFi, Internet services
Outdoors
Garden, Terrace, Sun terrace, Outdoor furniture
Parking
Parking on site, Private parking, Parking, Free parking
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Swimming Pool, Water slide, Sun loungers or beach chairs, Kids' pool, Swimming pool
Safety & security
Key card access, Smoke alarms, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available
Services
Strollers, Shuttle service, Express check-in/check-out, Packed lunches, Tour desk, Meeting/banquet facilities, Airport shuttle, Babysitting/child services, Laundry, Ironing service, Daily housekeeping, Luggage storage, ATM/cash machine on site, Airport shuttle (free), Airport shuttle (additional charge), Lockers, Concierge service, Private check-in/check-out, Shuttle service (free), Shuttle service (additional charge)
Ski
Ski pass vendor, Ski storage, Ski school
Transport
Airport pick up, Airport drop off
Three-Bedroom Apartment - Annex
Featuring a private entrance, this spacious apartment also is comprised of 3 bedrooms, a seating area and 1 bathroom with a bath and a shower. The well-equipped kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment offers soundproof walls, a minibar, a tea and coffee maker, a flat-screen TV with cable channels, as well as garden views. The unit offers 5 beds.
Two-Bedroom Apartment - Annex
This spacious apartment includes 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. The well-fitted kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment offers a private entrance, soundproof walls, a minibar, a flat-screen TV with cable channels, as well as garden views. The unit has 4 beds.
Deluxe Family Suite
2 separate bedrooms. Please note that the room rate is based on 3 guests. Maximum occupancy is 6 guests (see Hotel Policies).
Comfort Double Room
This room provides a bathroom, a seating area and a balcony. Please note that only 1 extra bed is available in this room type.
Deluxe Double Room
This spacious room provides a bathroom, a separate toilet, a seating area and a balcony.
Deluxe King Room
The spacious double room offers soundproof walls, a minibar, a balcony with mountain views as well as a private bathroom featuring a bath. The unit offers 2 beds.
Double Room
This room offers satellite TV and a private bathroom. Some of these rooms have a private balcony. Please note that only 1 extra bed is available in this room type.
Economy Double Room
The spacious double room features soundproof walls, a minibar, a balcony with mountain views as well as a private bathroom boasting a bath.
Luxury Double Room
This room offers a living room area, a minibar, a safe, and a sunny balcony. Some also feature a walk-in closet or a tiled stove. Please note that the room rate is based on 2 guests. Maximum occupancy is 4 guests (see Extra Bed Rates).
Luxus Premium Double Room
The spacious double room features soundproof walls, a minibar, a balcony with mountain views as well as a private bathroom boasting a shower. The unit has 2 beds.
Family Suite
This spacious suite comes with 2 bedrooms, a seating area and 2 bathrooms with a bath and a shower. The suite features soundproof walls, a minibar, executive lounge access, a flat-screen TV with cable channels, as well as mountain views. The unit has 5 beds.
Family Suite Premium "Zirbe"
This spacious suite comprises 2 bedrooms, a seating area and 2 bathrooms with a bath and a shower. The suite provides soundproof walls, a minibar, executive lounge access, a flat-screen TV with cable channels, as well as mountain views. The unit offers 3 beds.
Family Suite XXL Deluxe
This spacious suite comes with 1 living room, 2 separate bedrooms and 1 bathroom with a bath and free toiletries. In the well-equipped kitchen, guests will find a refrigerator, kitchenware, a microwave and an electric kettle. The suite features a flat-screen TV with cable channels, soundproof walls, a minibar, executive lounge access as well as garden views. The unit has 4 beds.
Junior Suite
This suite comes with 1 living room, 2 separate bedrooms and 1 bathroom with a bath and free toiletries. The suite features soundproof walls, a minibar, executive lounge access, a flat-screen TV with cable channels, as well as garden views. The unit has 3 beds.
Hotel Policies
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