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Hotel Neiva Plaza

Hotel

Calle 7 No 4-62

hotel
hotel

Why people book this hotel

Friendly staff
12 mentions

The breakfasts were excellent, and the staff were wonderful, professional, and p…

Very friendly and kind staff

Great location
10 mentions

Its location right in the city center was also very convenient

Downtown location easy to access

Breakfast available
10 mentions

The breakfast was good

The breakfast is very good and at choice

Comfortable rooms
9 mentions

In the room itself, one of the metal hooks holding the towel in the bathroom fel…

It is comfortable and probably one of the best hotels in the city

Pool
8 mentions

The hotel had an old fashioned style but is well maintained with great facilitie…

Pool

Clean rooms
3 mentions

The pool was great, the room was huge, and everything was spotless

Tidy and clean

Overview

Hotel Neiva Plaza is located in Neiva and features a restaurant and a fitness centre. It offers free daily breakfast and free Wi-Fi. The rooms at this hotel feature bright décor, with lots of natural light and marble floors. They feature a flat-screen TV, a wardrobe and a private bathroom with a shower and toilet. At Hotel Neiva Plaza you will find a bar and laundry services. Guests can reach a wide range of restaurants within a 5-minute walk. The Jose Eustacio Convention Centre is just 1 km from the property, while Benito Salas Airport is just 5 minutes away by car. Our pool is under renovation, we apologize for the inconvenience. We are working to provide you with greater convenience and comfort.

Traveller reviews

A

Aneta

couple

March 21, 2026

10

We had a wonderful stay at this hotel. The pool was great, the room was huge, and everything was spotless. The breakfasts were excellent, and the staff were wonderful, professional, and provided service at a very high level. We also highly recommend the kitchen, as the food was delicious. The gym was another big plus, and we really loved the atmosphere of this hotel, which was built in 1957 and has a unique charm and character. Its location right in the city center was also very convenient. We highly recommend this hotel.

A

Aneta

couple

March 21, 2026

10

We had a wonderful stay at this hotel. The pool was great, the room was huge, and everything was spotless. The breakfasts were excellent, and the staff were wonderful, professional, and provided service at a very high level. We also highly recommend the kitchen, as the food was delicious. The gym was another big plus, and we really loved the atmosphere of this hotel, which was built in 1957 and has a unique charm and character. Its location right in the city center was also very convenient. We highly recommend this hotel.

B

Bhaduri

solo_traveller

March 7, 2026

7

Average to good .

The fitness centre located on the terrace is large but actually has very few machines weights etc . Several machines are covered up . The breakfast was good . In the room itself, one of the metal hooks holding the towel in the bathroom fell off , almost hitting me on my foot .

D

David Francisco

family_with_children

July 24, 2023

9

It is a building that is rated as a Cultural Heritage

Downtown location easy to access

A

Anamaria

family_with_children

July 13, 2023

9

Very nice and warm staying

Very friendly and kind staff. Great costumer service !

N

Nelcy

extended_group

July 7, 2023

10

Excellent

The breakfast is very good and at choice. excellent service and friendly staff

K

Kavi

couple

April 10, 2023

10

We loved staying in the Neiva Plaza, the staff was super friendly and helpful! The location was great in the middle of the city center, only 5 mins by taxi from the bus terminal. The hotel had an old fashioned style but is well maintained with great facilities (nice big pool :), we loved everything and felt very welcome. Especially the Portier of the hotel (unfortunately I don't remember his name) was very attentive and the breakfast on the terrace was wonderful, we had a view on the main square and could observe and enjoy it's lively atmosphere.

S

Simona

couple

November 20, 2022

5

Good location.

B

Bogdan

solo_traveller

October 24, 2022

8

Very good hotel in Neiva

The Hotel Neiva Plaza is situated in the central square of the city of Neiva. It is comfortable and probably one of the best hotels in the city. The staff is friendly. The breakfast is very good, with various options: different dishes (like caldo soup, sausages, veggies, omlette). Also eggs made on order are a possibility. They also have cold cuts, cheese, fruits, cereals, juices, coffee, chocolate, tea. The hotel has hot water (in Colombia many hotels do not have this ammenity) with good pressure. Towels and toiletries are very good. Bed sheets and bed are also of good quality. The windows have good soundproofing. The hotel offers free coffee at the reception desk.

M

Merckaert

couple

July 31, 2022

8

Very good location

S

Sandra

extended_group

July 16, 2022

7

Hotel histórico, patrimonio, en el centro de Neiva.

I liked the iron service and location.

S

Stephan

couple

February 12, 2022

8

Old but nice if you like busy downtown area

Large room, balcony with view to plaza, good WIFI, pool, breakfast some room for improvement, friendly reception. Good value.

A

Anny

couple

December 24, 2021

10

Nice hotel. It has all you need. Comfortable bed and pillows. Good breakfast.

L

Liz

solo_traveller

December 5, 2021

10

excellent

excellent service and staff. great location on main square

E

Eric

family_with_children

November 22, 2021

8

Great location, clean and tidy, great service

Right in the heart of the city. Great staff. Pool. Tidy and clean. Ample room. All amenities.

K

Kathryn

family_with_children

November 10, 2021

8

Nice Central Hotel

Nice, central hotel. We really enjoyed the pool and restaurant. The breakfast was good and the hotel had an old-world charm.

S

STEFANOS

solo_traveller

July 13, 2021

10

everything….i stayed there 2 times in the same week Before tatacoa desert and after !! excellent hotel 🏨

S

STEFANOS

solo_traveller

July 10, 2021

10

Totally recommended

STAFF really kind !! The hotel and the rooms are really spacious Wifi excellent Close to everything Nice food at the restaurant WARM WATER 💦 because normally there is no hot water to other accommodation because of the climate in the city that it’s always hot 🥵 Nice atmosphere in the hotel because of the swimming pool

S

Setanta

couple

April 1, 2021

10

Nice, comfortable and well located hotel

Breakfast was great, fresh fruit and freshly squeezed orange juice was great. Staff very helpful, comfortable room great shower! Hotel pool is big and great for exercise.

Facilities

Accessibility

Wheelchair accessible, Toilet with grab rails, Lower bathroom sink, Emergency cord in bathroom, Visual aids: Braille

Activities

Fitness, Indoor pool (all year), Fitness centre, Hot tub/Jacuzzi, Indoor pool

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & Drink

Breakfast options, Kid meals, Coffee house on site, Wine/champagne, Fruits, Snack bar, Special diet menus (on request), Breakfast in the room, Restaurant

Food & drink safety

Physical distancing in dining areas, Food can be delivered to guest accommodation, Breakfast takeaway containers, Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized

General

Bicycle parking, WiFi available in all areas, Non-smoking rooms, Lift, Safety deposit box, Facilities for disabled guests, Family rooms, Air conditioning, Designated smoking area, Soundproof rooms

Internet

Free WiFi, Internet services, WiFi

Outdoors

Sun terrace, Terrace, Outdoor furniture

Physical distancing

Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Mobile app for room service

Pool and wellness

Swimming Pool

Reception services

Invoice provided

Safety & security

Carbon monoxide detector, 24-hour security, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals

Self check-in

Passport/ID information collected online before you arrive

Services

Shuttle service, Private check-in/check-out, Shuttle service (additional charge), Ironing service, Airport shuttle, Business centre, Laundry, Dry cleaning, Room service, Meeting/banquet facilities, 24-hour front desk, Trouser press, Airport shuttle (additional charge), Daily housekeeping, Packed lunches, Tour desk, Fax/photocopying, Luggage storage

Transport

Airport pick up, Airport drop off

Double Room

This bright room features a flat-screen TV, a wardrobe and a private bathroom with a shower and toilet.

Max 2 guests 6 1 bedroom 1 bathroom
Double Room with Two Beds

This bright room features a flat-screen TV, a wardrobe and a private bathroom with a shower and toilet. It overlooks the gardens.

Max 2 guests 6 1 bedroom 1 bathroom
Triple Room

This air-conditioned triple room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit has 3 beds.

Max 3 guests 6 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 15:00 to 23:59
Check-outFrom 06:00 until 13:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printPlease inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Last updated: Apr 10, 2024, 3:20 AM

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