“In my view, for families, the best resort in Natal. The food is really top notch. High quality!”

The meals are top notch. Much much better in quality than Sehrs where we also stayed. The resort is very family oriented and has lots of nice activities for the kids. We loved it. The resort focuses on quality over quantity.

Pool, Breakfast, Breakfast Staff.

The location Breakfast Pool area

“Beautiful!”

Vast, clean, luxurious. Kind staff. They gave us late check out with a big smile.

“The Hotel is excellent!”

I really enjoying staying there. The staff were extremely friendly, polite end helpful. The breakfast is amazing with a great variety of local cosine. The recreation for kids was great! My kids really enjoying tio Parafuso e a tia Alegria, they were so friendly and nice with my kids. We could see that they really enjoy what they do! I really recommend Wish Natal! It is worth it spending time there!

“Really amazing staff !”

Great !

“Good but slightly overpriced”

The food was very good and the staff very happy and helpful

Pool, bar, restaurant.

“Too expensive for what you get. I would avoid !”

The pool area and the view from the rooms.

“Nice hotel, but the staff deserves to be treated better.”

The hotel and the staff are great. Having some activities proposed for all guests was a plus and appreciated.

“Reception is a nightmare. Elevators often stop working, even shutting people inside.”

Reception is a nightmare. Elevators often stop working, even shutting people inside. Staff service is really terrible, first of all it took us 40 minutes to check in at the reception, for no particular reason, just extremely inefficient! After finally getting the room card, we were told by the staff at the reception that we needed to go to another reception next to the hall to check in and confirm. Although we could finally sit down here, the receptionist asked us to register everyone’s ID information again and fill in a new inquiry form. He claimed that there is no permission to share information with the reception registration, so we need to do it again here! He want to know about the length of our stay and our plans for traveling in Natal. I guess this so called second reception is just an agency trying to get tourists. But at the hotel reception more than two staff claimed it was official and necessary. Even after the long journey we were visibly exhausted. The day before we left, we declared to the reception that we needed an invoice for the accommodation fee (the accommodation fee had been paid before check-in), but the same unimaginable inefficiency happened again. After the formalities were completed on the day of check-out, we were forced to stand in front of the reception counter and wait for more than 1 hour to get the accommodation invoice. The reason was that the staff claimed that the invoice could not be provided on the spot. This time I understood the reason for the inefficiency of the reception, the manager of the reception always seemed in a bad mood, he didn't want to do anything, didn't want to show even polite respect to the customers, made mistakes just filling out the invoices, he was obviously completely tired of the job. If you plan on staying here, please don't catch a flight, no one cares about your time.

“Great value for money. Stay away from the concierge.”

Great value for money. Amazing location, right at the beach. Great pools, comfy beds.

“EXCELLENT LOCATION AND FRIENDLY STAFF”

Very nice location and very friendly staff. The breakfast was very good. The location is perfect directly at the beach and the view from our room was very nice.

“Worth a Day Use pass.”

staff in the morning shift are very nice - 10/10. They are all very helpful and super polite.

“Great for kids, lovely pool, food is only ok, be prepared to look for activities outside the resort.”

This is a beautiful resort with nice rooms and a large pool. The employees are friendly and very helpful. It's on the beach and has direct access which makes it feel like it's a private beach. We didn't travel with children but it appears very child friendly. The all-inclusive catering certainly offered many options for kids. It's only 40 minutes by taxi from the airport and Uber is available in the area.

“This hotel was lovely, the 2nd time we have stayed here and we are looking forward to our next stay”

there is lots of good things to like about this property but the staff are excellent. Nothing is too much trouble. Joao, Issac, Julia & Arthur deserve a special mention.

“Friendly staff and good pool area”

The breakfast was good. The location is very good if you want to remain more isolated and to enjoy a much less crowed area of the beach. The hotel facilities are fine. The staff is very friendly and helpful. In particular, the waiters (Heny, Juliete, Marcos, Artur, Oliviano, to name a few) made us feel very comfortable and welcomed. The wi-fi worked perfectly too. The pool area is specially good for kids.

“it was very pleasant, although the hotel needs improvements in the rooms”

location, in front of the beach helpful staff nice pool area

Do bar da piscina fechar as 18:00 hrs 🥺

“this hotel caters to families and kids”

Excellent location, wonderful sea view, and very clean