“Great and cosy ryokan, perfect for big or smaller families”

I liked the quietness and cosiness of the ryokan. The facilities were great and clean. Also loved that they had cats and dogs as well. I also loved our little private villa - very nice touch.

staff is very helpful, welcoming. the dinner and breakfast is superd

“Really nice place to stay in Japanese countryside”

Everything was great and the owners were super helpful in explaining the local area.

Such a terrific place. The owner is warm, generous and committed to strengthening the local community. The baths are fabulous. The rooms are spacious. Thoroughly recommended.

“A wonderful Japanese experience.”

Friendly staff and excellent facilities.

It should be improved in it' quaility.

“Excellent customer service exceeding expectations”

The ryokan owner went out of his way to help us with transport to hard to reach places and detailed information on public transport. Gave us lifts when he had time. Room was comfortable. Onsen had great view of the mountains and outdoor lava rock thermal pool. Temperature of indoor pool was right for extended soaking. Outdoor pool is lukewarm but still warm enough to enjoy outdoor air and snow views in winter for short time before going indoors. Finishing each day with a warm soak in the onsen followed by massage chair was just perfect before dinner. Breakfasts and dinners were delicious, filling and creative. Only needed light lunch or snack despite exercising a lot in the snow. The ryokan is situated in a beautiful, quiet location, surrounded by nature, on edge of town.

“Amazing. Loved it.”

Property had a tranquil location and most importantly staff (owner) was extremely kind and helpful. Dropped us at hiking location and bus station.

“Amazing stay with the most hospitable owners we’ve met. This place is so underrated and deserves an extra star. The food”

We loved the property, food and staff

“We are family of 6 and we all love this special Japanese style accommodation. We have tried both private and public onse”

Special experience in Japan!

Dinner was expensive, but had a lot of different delicacies to try. Staff was very welcoming and explained well, drove me to the bus station next morning. Futon was very comfortable.

We loved our Japanese-style room and the extremely comfortable beds. We slept with the windows open for cool air, listening to the river. The staff were friendly and helpful, a really wonderful owner. We loved being greeted by a kitty and watching them enjoy the property! We enjoyed the private onsen. Would absolutely recommend this place to anyone looking for a peaceful ryokan.

“Winter warmth in Nasushiobara”

We stayed 2 nights at the Akasawa and enjoyed our stay . The ryokan was cosy , but what stood out was the little touches that made us feel welcome , eg the complementary coffee, tea and snacks at the lobby, the comfortable seating next to the waterfall view , and the company of the ryokan pets (friendly dogs and cats). The staff balanced both privacy and service . An experience to remember

“not great, fell below expectations, feels dirty”

location was interesting

Surrounding was beautiful and quiet. Staff were kind and thoughtful. Dinner was good. Tsukemono and beef were great taste.

“Absolutely loved it, hope to visit again!”

It was a very warm ryokan that made us feel right at home from the start. Staff are very friendly and provide excellent customer service, even though our children were not the quietest of guests. The kotatsu in the room was perfect for a winter stay in the mountains. The onsen was also fantastic! As mentioned frequently, the cats are part of the staff - so it’s great for animal lovers!

We ordered dinner and breakfast and this was wonderful. The onsen and massage chair was very app