Location of hotel is very good, close to main train station.

“Highly recommended comfortable hotel in great location.”

Location, very clean hotel and rooms, excellent breakfast with gluten and lactose free options. Fresh juices, ect. We will come back. Fresh coffee at breakfast. Generally helpfull staf.

“if you are looking to visit Pompeii and Herculaneum and wish to stay in a very good hotel and convenient location- I w”

Convenient location just next to the Central station. Beautiful building and comfortable , spacious and very clean rooms . We have booked a tour to Pompeii with GetYourGuide and the meeting point for the pickup was at the entrance to Starhotels Terminus ! I understand that many guides use this location as a meeting point.

“Very convenient and comfortable”

Breakfast very good

Attentive staff, really close to the train station but it is on the safer and better looking side.

Helpful and professional staff. Nice room and bathroom. Across from the Central Station that made it extremely easy for us to use the metro and to catch our train the next day.

“Surprisingly good.”

Large selection Tasty bread and pastries

“Perfect location”

Location was perfect for our needs with regards to being picked up for tours we had booked. Clost to a supermarket for a few bits. Some nice restaurants very close to the hotel. Had read a few reviews that said it was grotty outside the hotel but we didnt think so, it was busy and noisy as its opposite the main station but the windows in the hotel sound proofed the room well. Bed was amazing - I dont usually sleep well when we're away due to beds often being too soft but this bed was just right. We did upgrade our room to get an early check in so where we had booked a double room with a view of Vesuvius, we upgraded to a suite which was very plush and still had the Vesuvius view :) Breakfast was nice and plentiful Staff were friendly and helpful at check in and whenever encountered around the hotel all staff were polite

“A convenient location for exploring and onward travel”

This was a great location, situated opposite the central station. It was convenient to walk to places we wished to view and to access the main train line and airport for our trip. We found some nice local restaurants nearby.

“Excellent”

Very Clean Wonderful staff Wonderful location

“I liked it”

Clean, good repairing, comfortable bed and very nice bathrooms, good breakfast.

Staff very self centred

I book Vezuviu view room. The room I got was a verry small surface , dark , difficult for 2 people to stay. I asked to change my room , reception staff said not possible because , they said , avaiable rooms are lower comfort range. I have accepted such a room , twice in available surface , double surface bathroom , more light but on the back side of hotel. They said is lower comfort so normally I should be reimbursed with the difference from what I booked and what I received. Not any chance. My personal impression staff is doing that on purpose.

“Good would go back its in a perfect location”

Good room exelent position next tot he train station easy to get to all places even to walk into the old town police outside in the squar and it felt safe

“A great and safe hotel "far from the madding crowd"!”

I've always appreciated this hotel—its location, comfort, elegant lounges, and superb buffet—but I want to highlight one major improvement. At times, the front desk staff used to be a bit stiff and stern, which isn't what you're looking for when staying in Naples. What a joy it was to find such friendly and motivated front desk staff and a night watchman!

Area was good next to main train station.

Close to the train station

This is my third stay at the hotel and the staff and especially francesco are so accommodating so genuine and so kind and helpful I it's the only place that I stay when I go to Naples

Buffet, location

“Great location, a very nice city hotel”

Great location, right next to Piazza Garibaldi for the train station and airport transfer bus. Many good restaurants right next door. The staff were welcoming and the hotel is very well furnished with a nice ambience.