Palazzo Firenze
16 Via Firenze
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10 nights, 2 adults
Includes taxes and charges
10 nights, 2 adults
Includes taxes and charges
Why people book this hotel
“Very modern place, not too keen on shower in middle of bedroom”
“The rooms are big”
“Breakfasts are amazing, with ice cream coffee, fruits, vegetables, pan neapolita…”
“Breakfast is basic but sufficient to start the day, and the coffee from the mach…”
“Simple and neat hotel with helpful reception staff”
“Beautiful clean modern hotel”
“The hotel is close to the train station which makes it easy is to go to airport …”
“Great location, walking distance to Garabaldi train station and bus to Naples Ai…”
“Very nice staff”
“Clean and friendly staff”
“The rooftop pool area was pleasant”
Overview
Located in Naples, 2.5 km from San Gregorio Armeno, Palazzo Firenze provides air-conditioned rooms and a bar. Among the facilities of this property are a restaurant, a 24-hour front desk and room service, along with free WiFi throughout the property. Private parking can be arranged at an extra charge. All units in the hotel are equipped with a flat-screen TV. At Palazzo Firenze every room is equipped with a private bathroom with a shower. Guests at the accommodation can enjoy a continental breakfast. The restaurant serves Neapolitan specialities. Palazzo Firenze offers a terrace. Naples National Archeological Museum is 2.5 km from the hotel, while Chiesa dei Santi Filippo e Giacomo is 2.7 km away. The nearest airport is Naples International Airport, 5 km from Palazzo Firenze.
Traveller reviews
Sylvia
couple
June 10, 2026
“Breakfast needs to be earlier for early trips and departures”
Very modern place, not too keen on shower in middle of bedroom
Stefan
family_with_children
June 7, 2026
“Nice hotel with great terrace & breakfast in a very dangerous area”
Breakfasts are amazing, with ice cream coffee, fruits, vegetables, pan neapolitano. The roof terrace is a great place to rest after the heat of the city. The rooms are big. There is a desk and sofa. Rooms facing inner courtyard (e,g. 404) are very quiet. The hotel is close to the train station which makes it easy is to go to airport & Pompei.
Josef
solo_traveller
June 3, 2026
The hotel was okay, the brakfast good.
Mark
couple
May 30, 2026
Kettle provided but no tea or coffee - very strange as all the other 4 star properties we stayed at provided coffee and tea.
john
couple
May 25, 2026
“Would not book again and would not recommend unless you want to splash out for a premium room.”
The rooftop pool area was pleasant.
Edita
couple
May 15, 2026
Simple and neat hotel with helpful reception staff.A big thank you to the wonderful gentleman at the front desk who truly represents the hotel's image in the best possible way. Breakfast is basic but sufficient to start the day, and the coffee from the machines is tasty. Housekeeping is done daily. A bit of an unusual policy: you have to leave your room keys at reception every time you go out. Since the safe key is attached to the main key, it feels a bit strange having to leave access to your valuables behind.
Suzie Boyle
solo_traveller
April 27, 2026
Great location, walking distance to Garabaldi train station and bus to Naples Airport Breakfast was excellent, hot and cold....great choice
Noelle
couple
April 4, 2026
“Great hotel, great breakfast, very clean, large and modern rooms.”
Beautiful clean modern hotel. Fabulous breakfast. Comfortable bed and pillows, great T.V. Great bathroom and shower. It's beside train/bus station with easy access to organised tours for meeting point. Easy to get into city using the underground. We could leave our luggage safe at hotel for free on day of departure while we went into the city.
Victoria
couple
March 19, 2026
Very nice staff. Clean room with good toiletries.
Eija
solo_traveller
March 11, 2026
“Not especially worth my money”
Clean room, basic breakfast.
Lynda
extended_group
March 10, 2026
“Good enough, got what we paid for, quite cozy and breakfast was good and convenient to the train station.”
The closeness to the Train Station for our trip to Rome.
Julie
couple
February 22, 2026
“Never again.”
Had a view from the window.
Khoureychi
couple
February 17, 2026
“We booked and arrived whole it was for the day after . Agreed at reception that they will cancel it as we were there and”
We booked and arrived whole it was for the day after . Agreed at reception that they will cancel it as we were there and we want be billes and surprise the money was taken from our card ! Hope someone will lets us know how come
Muyideen
family_with_children
February 16, 2026
“Excellent”
Everything about Palazzo was just awesome.
Muyideen
family_with_children
February 9, 2026
“Splendid”
Awesome and verities
Chris
couple
February 4, 2026
“Great hotel but wrong location. Very dangerous in that area”
Clean and friendly staff
Viktoria
solo_traveller
December 8, 2025
“Unpleasant”
Comfortable beds, room size
Rafał
extended_group
December 6, 2025
spacious room, good bathroom ammenites, good breakfast when you were before 9:30, very helpful staff, comfortable bed, luggage room, mice lobby when you can sit after check out
Joseph
couple
November 24, 2025
Area feels unsafe
Dimitri
couple
November 9, 2025
Nice rooms, clean, good breakfast, close to central station
Facilities
Activities
Solarium, Hot tub/Jacuzzi, Happy hour
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Breakfast options, Breakfast in the room, Bar, Snack bar, Wine/champagne, Fruits, Coffee house on site
Food & drink safety
Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas, Food can be delivered to guest accommodation
General
WiFi available in all areas, Non-smoking throughout, Air conditioning, Lift, Heating, Non-smoking rooms, Facilities for disabled guests, Family rooms, Soundproof rooms, Safety deposit box
Internet
Internet services, WiFi, Free WiFi
Outdoors
Sun terrace, Terrace
Parking
Parking, Private parking, Parking garage
Physical distancing
Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Pool/beach towels, Sun loungers or beach chairs, Sun umbrellas, Swimming pool
Reception services
Invoice provided
Safety & security
24-hour security, Key access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers, Carbon monoxide detector
Safety features
Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Thermometers for guests provided by property, Face masks for guests available
Self check-in
Lockbox key collection at the property
Services
Concierge service, Private check-in/check-out, Shared lounge/TV area, Daily housekeeping, Fax/photocopying, Luggage storage, Room service, 24-hour front desk, Laundry, Dry cleaning, Ironing service, Valet parking, Tour desk
Deluxe Double Room with Balcony
The spacious double room features air conditioning, soundproof walls, as well as a private bathroom boasting a shower and a bidet. Featuring a balcony, this double room also provides a minibar, a safe deposit box and a flat-screen TV. The unit has 1 bed.
Double Room
Featuring free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The double room features air conditioning, soundproof walls, a minibar, a safe deposit box, as well as a flat-screen TV. The unit has 1 bed.
Superior Double Room with Balcony
The spacious double room features air conditioning, soundproof walls, as well as a private bathroom boasting a shower and a bidet. Featuring a balcony, this double room also offers a minibar, a tea and coffee maker and a flat-screen TV. The unit has 1 bed.
Triple Room
Featuring free toiletries, this triple room includes a private bathroom with a shower, a bidet and a hairdryer. The triple room features air conditioning, soundproof walls, a minibar, a safe deposit box and a flat-screen TV. The unit has 3 beds.
Deluxe Twin Room
The spacious twin room offers air conditioning, soundproof walls, as well as a private bathroom featuring a shower and a bidet. The twin room features a minibar, a safe deposit box, heating, as well as a flat-screen TV. The unit offers 2 beds.
Superior Twin Room
Featuring free toiletries, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. This twin room is air-conditioned and has a flat-screen TV, soundproof walls, a minibar and a safe deposit box. The unit has 2 beds.
Twin Room
Featuring free toiletries, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The twin room features air conditioning, soundproof walls, a minibar, a safe deposit box, as well as a flat-screen TV. The unit has 2 beds.
Quadruple Room
Featuring free toiletries, this quadruple room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned quadruple room features a flat-screen TV, soundproof walls, a minibar and a safe deposit box. The unit has 3 beds.
Suite
Providing free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a bidet. The air-conditioned suite provides a flat-screen TV, soundproof walls, a minibar and a tea and coffee maker. The unit offers 1 bed.
Single Room
Offering free toiletries, this single room includes a private bathroom with a shower, a bidet and a hairdryer. This single room is air-conditioned and has a flat-screen TV, soundproof walls, a minibar and a safe deposit box. The unit has 1 bed.
Hotel Policies
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