The place was special and clean, the receptionist was respectful and had excellent manners, and it was a very quiet place.

“A great facility”

Size of the room

“Great”

Very friendly and helpful staff

“A great place being developed.”

My shower was cold. Heater Defaults???

“Great 😃👍 Place”

Everything about this place is fantastic 😍😊. Very Clean, Spacious and Value for the Money. Their food was very delicious and fresh. I will definitely come back and also refer my friends. Big ground for any activities to be done here.

“It`s a great place to stay a place would go back to again and again”

Everything was great . Breakfast was amazing .The food was made well and made you feel as if you were at home .The staff are welcoming and understanding .The area in general is always clean no matter the time . It`s a home away from home Close to the main road Close to the lake

“Very spacious rooms and Hospitable staff”

Easily accessible

“Exceptional”

The staff are kind and very motivated

“Execellent customer service and high standard of cleanliness”

Excellent customer service High standard of cleanliness Friendly staff

swimming pool and ambiance

“Great service at a very reasonable price”

We have been staying for the last 3 years in this hotel and you can see a clear improvement every year. The staff is always really kind and helpful, but they have made the restaurant and the swimming pool which are great additions. Is close to the lake and good communicated but far enough from the lake road to avoid noisy vehicles.

“Clean and welcoming hotel. Will use again if in the area”

Nice rooms, staff very friendly and welcoming

Large rooms, good bedding, comfortable, value for money

“A stingy dormitory!!”

This place is like a stingy dormitory style establishment. The room was absolutely plain, no decoration, no sofa (as it was in the picture), no hot water tap in the basin, weak electric shower, no spa bath as indicated in the picture. The breakfast was horrible, no brewed coffee, only Nescafe, cereals old, Staff not trained, feels like young people from the village, no timeliness of breakfast etc. No friendlyness! One day the room was not made when we came in the evening. Air fresheners were so strong and actually suffocating! No coffeemaker in the room(as it was indicated in the booking) Pillows were hard, stuffed with old mattrace pieces. Wherever you look, its just stingy and raw. No fun to be in this place! When we entered the guards at the gate demanded all our personal details which we refused as there is so much abuse of data in Kenya... and at checkin they took pictures of our passports with a private phone!!!! No intercom to reception, you have to call using your mobile phone....

“Amazing staff and good location”

This is more of a business conference hotel so everybody is very professional. Hotel is clean with very nice bed and rooms are nice size. It is about 5 minute drive to boat launch for Crescent Island and about 30 mins to Hells Gate NP entrance (both highly recommended). We arrived at lunch and were checked in, then we went to Crescent Island and spent all afternoon there plus the boat ride for an hour. Following day we checked out but left luggage at Hotel and visited Hells Gate with hike to the gorge (had amazing guide James Lekirekisho from the gorge community office). The staff at the hotel is amazing, buffet food was very good and plenty. If you like a full board arrangement, this is a great choice in the area.

“Disappointed”

Great if you are looking for a conference hotel (we were not at the conferences).

“Amazing time in Naivasha Lazarus Lodge”

The entire staff is kind and helpful. The room is great, clean, and very spacious. Thank you again for answering all our questions, organising the game drive to Nakuru with John and the breakfast box.

“Live the dream”

Very friendly, helpful manager and staff. Excellent customer service. The food was great and the chef cooked the food to my preference and diet. Comfortable bed with premium bed linen and room very clean. Our 4x4 was washed and cleaned every day. Happy to be returning customers.

“Not bad”

Beautiful place with very helpful staff

“Best value for money.”

Value for money, very clean and spacious room. The breakfast was nice too